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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Leigh W.

Good sales platform but seems to be designed more towards marketing teams and not sales

  • November 26, 2020
  • Review provided by G2

What do you like best about the product?
- Easy to use platform
- Good functionality
- Good support
What do you dislike about the product?
Contact management and how they charge for contacts.

When you connect their email plugin, it can absorb every single contact you speak with. This quickly becomes a problem when you have multiple users contacting multiple companies. Then if the company has multiple sub domains it will create a new client record for you (this can be disabled). As a result, we find ourselves having to waste a bucket load of hours several times a year performing a contact cleanup because you're charged heaps once you go over your limit.
What problems is the product solving and how is that benefiting you?
It's used for managing a deal pipeline and some marketing.
Recommendations to others considering the product:
Take a close look at the costs for managing contacts.


    Viktor P.

Hubspot as CRM system integrating with INtercom

  • November 25, 2020
  • Review provided by G2

What do you like best about the product?
The price, and the easyness to use.

Hubspot has a fantastic very user friendly CRM experience as well as it works to integrate with a lot of Apps.

I love that I can see customer data in Intercom directly as well as that I can save information from Intercom in Hubspot

I also liked the leads formula for our in store lead generation.
What do you dislike about the product?
The installation process and the adding of existing data from excel proved to be more challenging than expected.

We ended up not adding all the data and just started to fill data from customers manually
What problems is the product solving and how is that benefiting you?
In store lead generation

Customer relation management for b2c use

CRM that integrated with our main communication channel


    Darah B.

Very Easy to use

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
How easy it is to use compared to the competition, It make finding the right leads in my database so much easier. I could not recommend Hubspot enough.
What do you dislike about the product?
Their email notifications can be too much. its almost spammy
What problems is the product solving and how is that benefiting you?
Being able to have all the information easily accessible


    Joakim M.

Fantastic costumer overview

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
I like, that its easy to organize everything, from my messages to all of my costumers.
What do you dislike about the product?
I takes time to learn how the program is running. You need a lot of time, if you want to know everything about Hubspot. But all the time is totally worth it.
What problems is the product solving and how is that benefiting you?
I use Hubspot Sales Hub to organize everything in my daily worklife. I have a full overview over everything I do which include my costumers.
The program makes it easy to work many different costumers at the same time.


    Mark I.

Easy Client Management For Your Sales Career

  • November 23, 2020
  • Review provided by G2

What do you like best about the product?
I love how Hubspot makes it easy to manage when it comes to dealing with previous and current clients. Everything is stored in their CRM, which allows you to pick up on a client right where you left off. My personal favorite feature is knowing when exactly a client has opened one of my emails.
What do you dislike about the product?
I dislike that the mobile app isn't quite as powerful as their desktop application
What problems is the product solving and how is that benefiting you?
Hubspot has made it easier to stay organized in sales. We are able to store all of our documents in the CRM which lets us pull up information on the go. Overall, Hubspot has allowed our company to save alot more time when it comes to tedious task such as taking notes. This allows us to focus on strictly selling!
Recommendations to others considering the product:
If you are looking for a way to organized your sales team as well as your sales process, I highly recommend using Hubspot. It's a neat and organized CRM that allows you to organize your sale leads


    Yuri P.

HubSpot sales hub for team

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
With HubSpot it really is to navigate my website. I don't have a ton of webpage management expertise and I don't know machine code, so it's so simple to use HubSpots apps and I don't have to have the history of the website that one might think they need and they're giving you all such that it can be completed by every average user. It's too quick to track future buyers. I enjoy how HubSpot keeps track of your website and was a lead when it was on it. It helps me know where in the sales process we are. I just like how easy it is to use a HubSpot email. I send a lot of emails and it's nice to be able to use such a user-friendly application.
What do you dislike about the product?
Unable to automate warnings and send them to workers. Occasional software glitches. I want to be able to add pictures to my website. Generally speaking, they have always made every problem that I had more realistic before and I was very used to working with Hubspot, so I have very few questions.
What problems is the product solving and how is that benefiting you?
Email marketing: With HubSpot, we were able to create sequences & workflows that make life easy.
Qualification of Lead: Correct leads go to the correct funnel.
Landing sites: We want to present various things to users and do not want to spend time creating web pages.


    Mohit G.

A very well structured sales hub.

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Liked the sequences. It helps to leave deposits with the prospects and help them create a recall value.
What do you dislike about the product?
I disliked that it takes some time to train a new personnel because it is really vast.
What problems is the product solving and how is that benefiting you?
Structured sales process. It is creating a workflow that helped us managing the entire processes.


    Information Technology and Services

Best CRM tool I’ve worked with

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
It is connected with outlook email through an add in and can track all the emails we send it to clients and prospects and can add a task reminder with respect to all activities through the addin
What do you dislike about the product?
There is no add in tool for other email platforms like onemail which can brought in
What problems is the product solving and how is that benefiting you?
Duplication can be avoided using sales hub as it has automation with lead generation tools like leadfeeder, leadforensics and hence need not maintain a separate tracker for leads and prospects


    Translation and Localization

Hubspot is a valuable sales, marketing, and service CRM for detailed and efficient engagement

  • November 19, 2020
  • Review provided by G2

What do you like best about the product?
Where to begin? The sales setup is easy, the ability to create own fields, the cross marketing platform, and engagement is flawless. I love how it is a true onestop shop from the start of the marketing process to sales, onboarding, and beyond.
What do you dislike about the product?
Some of the capabilities that jump up to other service levels is frustrating. A la carte options would be great to add bits and pieces as needed
What problems is the product solving and how is that benefiting you?
one stop shop for sales entry and reporting allowing for quick and easy access to data, while being able to review leads, and make decisions on next steps.
Recommendations to others considering the product:
It's a no brainer for ease of use, and cross platform referencing. From email marketing to tracking sales calls, and incorporating service tickets.


    Daisee T.

User Friendly, Straight Sales Reporting

  • November 18, 2020
  • Review provided by G2

What do you like best about the product?
I like how everything is user friendly, its easy to streamline sales processes and have everything compiled into dashboards for teams to use. I like that the colors are pretty and that the font is nice. I like that there are videos available for people to train themselves on different marketing concepts. I like that orange is the main color. I like that the people in the videos are straightforward and talk in a speed that makes it easy for me to keep up with. I like that there are graphs and different break downs for each of my team's functions. I like that user data is easily accessible. I like that it is all compiled into one contact list.
What do you dislike about the product?
I dislike the amount of training necessary for some of the functions. I dislike some of the functionality in the sense that you have to click across separate tabs to use multiple tools. I wish that there was a way for everyone to have permissions to create their own dashboards in my company.
What problems is the product solving and how is that benefiting you?
Email campaigns, sales reporting. All easily set up with different teams and different campaigns throughout the company. I am solving the problems have to do with my company's day to day issues and processes that we have to follow. I am solving problems that ensure we are following up with customers on a timely basis. I am solving problems with sales tracking,
Recommendations to others considering the product:
Make sure your team is well aware of all of the features across the board.