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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

Contact-focused CRM tool with sleek integration with marketing tools

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is a one-stop shop for research, recording, and outreach. While competitors offer similar products/integrations, HubSpot does a great job of inserting all of these tools into a clean, neat layout. One may not know where Sales Hub ends and Marketing Hub begins.
Collaboration, note taking and sharing insights between colleagues is simple in HubSpot. Contact lists, reporting, and target account maintenance is incredibly customizable and simple to use. This has been incredibly useful as our sales team has switched to a wholistic account based approach.
What do you dislike about the product?
Can get very laggy and take quite a bit of time to load JavaScript heavy pages and complex/large pages.
What problems is the product solving and how is that benefiting you?
Pipeline mainenance, cold sales outreach, following up with leads and sharing insights on MQLs with marketing team.


    Wendy M.

Sales Hub for PROs

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
Ability to work on a consolidated CRM which increases efficiencies and transparency throughout the business. Tracking sales and customer interactions is also something which has added enormous benefit to our business.
What do you dislike about the product?
The inability to customise certain elements and the limitation of the mobile app.
What problems is the product solving and how is that benefiting you?
Our communication has historically not been very efficient and managing and tracking communication within the tool has made a big difference to our business.

We have also never tracked leads to conversion rates which is also providing us with very insightful stats to help us make informed strategic decisions.
Recommendations to others considering the product:
The objection is massive when implementing and enforcing with a team who is not used to using a digital platform but its worth the hand holding and objection management as the team are guaranteed to see the results, albeit a little slower than I would have liked.


    Marketing and Advertising

Like it

  • October 14, 2020
  • Review provided by G2

What do you like best about the product?
I like that HubSpot has so many different things integrated, so you can use it as an all-in-one tool for sales, CRM, emails, landing pages etc. We also really like that there are a lot of training options and courses that employees can take to catch up to speed and learn all that HubSpot in its entirety has to offer our organization and our clients.
What do you dislike about the product?
Sometimes things can be hard to find within the Software - Some parts are not as intuitive as I would like to find, but the HubSpot academy courses do help with this a good bit. The courses can just be time consuming.
What problems is the product solving and how is that benefiting you?
We're able to keep everything organized and in one place with HubSpot Sales Hub. We are also able to offer it to our clients to use, so each employee can be on several client accounts all in one HubSpot login.
Recommendations to others considering the product:
Take advantage of all of the courses that HubSpot has to offer. There are courses on skills, such as Inbound Marketing, as well as courses to learn more about HubSpot as a whole and how to use different aspects of the program/software.


    Javier Y.

Easy to use marketing, sales and service software

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
It is very easy to use and has great human to human service when you need assistance.
What do you dislike about the product?
It has a lot of limitations on automation
What problems is the product solving and how is that benefiting you?
I can store my customer's data on a cloud-based secured site when several users can filter through it and create reports. The automation part helps a lot making processes more efficient and simple. With Hubspot our team's external communications are a lot more consistent and our sales rep save a lot of time using templates.
Recommendations to others considering the product:
It is a great basic software and easy to admin, the sales hub tools are great for sales reps in making their job a lot easier.


    Farming

Easy program to work with and is easy for first time users

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Being an online program and a app that works easy along with it
What do you dislike about the product?
as much as i like the app it still is missing features that are on the web version and make it more difficult while you are traveling on the road to use as a CRM
What problems is the product solving and how is that benefiting you?
Trouble setting up workflows and just getting answers quickly and working the properties mostly
Recommendations to others considering the product:
watch the videos very informational


    Marketing and Advertising

Hubspot Templates and Sales Manager

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot is great way to manage sales leads and use the templates for emails. They are quick and easy and especially convenient.
What do you dislike about the product?
There is a learning curve, however, once you become comfortable, you can't go back.
What problems is the product solving and how is that benefiting you?
The biggest problem this solves is managing my website and sales leads all in one place.
Recommendations to others considering the product:
It is a great too to use and once fully implemented can do great wonders for managing your business


    Chris H.

HubSpot for the Win

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Assessing the success rate of the templates and the sales sequences, it's easy to diagnose how successful each template is, which eventually coincides in a very successful outreach using quick and highly personalized tailored emails.
What do you dislike about the product?
HubSpot is already a great platform, the only real progression I can see that would help them is if the templates when altering them can have the analytics next to them, so this can then help I determine the level of alteration necessary to the alteration of that specific template.
What problems is the product solving and how is that benefiting you?
HubSpot is a great tool for connecting with the right prospects. again analyzing the right companies, building sequences that get noticed and overall has everything that a sales CRM tool needs.


    Transportation/Trucking/Railroad

Working with HubSpot has been an organization and task management lifeline

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
I like the template and sequencing options on HubSpot. It gives you standard template that you can make your own with tasks to utilize in between or you can create your own.
What do you dislike about the product?
I wish I could see different dashboard views on the app when a manager is on the go it would come in handy.
What problems is the product solving and how is that benefiting you?
I am solving the issue of having sales reps manage their time wisely. They have task created for them to call contacts, email them, and follow up. They get reminders in their outlook accounts. HubSpot has truly helped keep everyone very organized and create good time management habits.
Recommendations to others considering the product:
If the time is given to fully utilize the product it will provide wonders to your orgnization.


    Medical Devices

HubSpot first time user

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
How user friendly it is and the quick tabs.
What do you dislike about the product?
I wish I could have automated emails in my sequence that would have a different subject line instead of replying to the same thread.
What problems is the product solving and how is that benefiting you?
I'm more efficient using HubSpot. I would prefer using this than SalesForce


    Chris J.

Hubspot helps me be successful

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot is really easy to use from computer or by phone.
What do you dislike about the product?
Hubspot sales packages need to be made better. They should allow you to choose what service you want instead of having to buy big packages like cable tv.
What problems is the product solving and how is that benefiting you?
Hubspot keep my prospects and contact info organized. I am keeping in touch with more prospects and contacts because I am so organized.
Recommendations to others considering the product:
Try it you will like it.