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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Jack D.

Easy to work with and the technical support is reliable.

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Email integration and the ability to customize tabs and information to be shown on your screen and avoid clutter. Highly customizable and feedback can be real-time with support readily available
What do you dislike about the product?
The click and opened notification after sending an email is sometimes not credible. The email bounced back because of an incorrect address but it will show it was opened or someone clicked something. There are also times when you could not type on the notes after provisioning a call and selecting call types
What problems is the product solving and how is that benefiting you?
One-stop for everything - calling, emails, task, notes, reminders, calendars, templates, etc. It has everything that you need and can be easily integrated with company emails and calling apps.
Recommendations to others considering the product:
It's a good platform if you want a highly customizable and user-friendly CRM


    Vasileios L.

Usefull all in one tool for more sales.

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot helps me to organize my mind and communicate more accurately. It is also a great weapon to sow the work that you have done in order to catch your goals. Furthermore, it's easier to track the record of the activity history that helps your colleagues to communicate and build trust with the customers. Finally, it helps you to turn uncountable variables into numbers. The coaching support from HubSpot has been outstanding I became better to my work and I can express my thots easily.
What do you dislike about the product?
The managing of permission and the lack of greek language is trouble for me. Although it is user-friendly people that are no experient in technology find it scary. I also don't like the mass mail communication and the future of the campaign but I am not the right person to judge it. I also want to be able to track and understand more about how visitors become leads who become customers maybe a notification tool will help me a lot. Customizing some things seems a little triky.
What problems is the product solving and how is that benefiting you?
Easier to communicate both inside the company and outside with customers. It's easy to build up prosses and ensure that people will follow them. The reporting tools are great but need a lot of works in order to work properly. Finally, the best thing is that all the above help increase revenue. I’m becoming a data addict. Finally, It’s tough to test stuff while you’re learning.
Recommendations to others considering the product:
It will take time to see results but you will for sure. You have to believe in it. In a growing industry, it would be useful to sow some fast results to make the investors believe in it and funds to make our lives easier in day-to-day work and finally more profitable.

The other great option could be, to be able to use different 'skins' according to the industry that we represent. That will help teams to be more specific and more dedicated to the purpose of the company they work in.

Finally, the gamification of the whole project will help us to give motivations to our team members by giving them virtual achievements or scores or even punishments.


    Pierpaolo L.

Amazing tool for sales and marketing depts

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Amazing UI and UX, including all the basic tools required for SMB sales executives (expanded with additional tools released during the pandemic, like quotes tools).
Great marketing options, in particular email and website visitors tracking, as well as email campaigns and website forms.
Excellent the free tier to avoid payments for occasional users
What do you dislike about the product?
Better export options (possibility to create custom Excel formats like in Dynamics 365), native integrations (in particular Teams and PowerBI) and email integration tool (no possibility to log old emails without forwarding to a specific bcc address).
Automation tools shall be available on starter tier as well
What problems is the product solving and how is that benefiting you?
Visibility of commercial information, updates of opportunities, newsletter campaigns and GTD tool
Recommendations to others considering the product:
Start using it, it's amazing


    Information Technology and Services

Perfect CRM

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
The overview of the opportunities.

The filters

The dashboard 100%
What do you dislike about the product?
nothing to say , I'm really happy with the software
What problems is the product solving and how is that benefiting you?
I have a better overview of the deals about to close
Recommendations to others considering the product:
Good integrations. Good overview. Managing task.


    Financial Services

Hubspot, decent software, not perfect as CRM

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot has tons of features within, if maintained well it can be a real blessing for your (emerging) business. Also, Hubspot is extremely easy to use.
What do you dislike about the product?
Same as above, Hubspot is extremely easy to use, too easy sometimes. Do not get me wrong but it lacks so many in-depth functions.
Page build can be glacial sometimes, really annoying.
What problems is the product solving and how is that benefiting you?
We utilize Hubspot as our CRM for Success and Sales alike.


    Anuradha A.

All time favourite

  • October 13, 2020
  • Review provided by G2

What do you like best about the product?
Hub spot is so easy to use and very handy.
What do you dislike about the product?
Loading time get hanged and asking for re login.
What problems is the product solving and how is that benefiting you?
Getting all the task and activities done on time.
Recommendations to others considering the product:
First use it and experience


    Information Technology and Services

The CRM That's Changing Everything

  • October 12, 2020
  • Review provided by G2

What do you like best about the product?
The automation and reporting abilities! These are great being able to see on the dashboard and having the ability to enroll customers in sequences cuts out about 50% of our salesforce's time on just writing emails! Loved that feature probably the best!
What do you dislike about the product?
Some of the reporting has been a little difficult to get an accurate read on. For example, we had hoped to get downloadable reports that looked like what was showing on the dashboard with the same types of visualizations would be great.
What problems is the product solving and how is that benefiting you?
Solving reporting issues and gaining visibility into open rates, and team collaboration. Being able to work on the platform and see your entire salesforce team activity was a huge plus for us!
Recommendations to others considering the product:
the integration process is extensive but the hubspot team made everything so seamless for us. It was really easy for us and my team and I are so grateful for everything HubSpot has done to make this such a great tool and easy to use! The training materials, especially, were very helpful to give to our team so that they could learn directly from HubSpot, rather than having to learn via trial and error and then take team member's times to train the rest of the team. The sales training videos and exercises did the job very well. The only thing I would recommend, however, in addition to the hubspot training videos, would be creating custom views and dashboards for yourself before starting workflows. Also making sure you're comfortable with sequences before beginning the first week of selling.


    Marketing and Advertising

Organized, complete, transparent and success

  • October 12, 2020
  • Review provided by G2

What do you like best about the product?
I enjoy the sales dashboard, and being able to review your numbers at any point. Also, the ability to review phone calls, and establish a better phone call strategy, moving forward.
What do you dislike about the product?
I think that the quotes site is a bit wonky, and unfortunately is not a well-utilized tool for our company.
What problems is the product solving and how is that benefiting you?
We have been able to analyze and repot with great accuracy. Being able to improve week after week is the best benefit we have seen, and it is thanks to the dashboards, made available.


    Computer Software

Great way to record your calls & Notes so everything is in one place

  • October 10, 2020
  • Review provided by G2

What do you like best about the product?
Excellent way to record your calls and notes
What do you dislike about the product?
When trying to create new company should automatically populate the existing
What problems is the product solving and how is that benefiting you?
Gathering sales calls and records of all the data
Recommendations to others considering the product:
Great CRM platform


    Internet

Good tool, but ...

  • October 08, 2020
  • Review provided by G2

What do you like best about the product?
The integration into email is very nice!
What do you dislike about the product?
Search function is extremely slow; searching is complicated; too many "properties" so setup & configuration needs long
What problems is the product solving and how is that benefiting you?
Understanding Sales and Marketing funnel better
Recommendations to others considering the product:
Take a lot of time to setup Hubspot carefully. Your colleagues will be less annoyed