Sales Hub Enterprise
HubSpotExternal reviews
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Excellent Tool
What do you like best about the product?
The training tools provided are really helpful and supportive. They system is very intuitive.
What do you dislike about the product?
There is nothing i dislike as the tools provided are all very useful and easy to use.
What problems is the product solving and how is that benefiting you?
We are linking up and sharing information with our colleagues about customers better than ever before.
Recommendations to others considering the product:
Try the free version and just have a go. Involve your team in the decision making process and let them have a feel of the product before fully committing.
A Good CRM Choice that Prioritized Usability
What do you like best about the product?
HubSpot is a refreshing change from Salesforce and MS Dynamics. The user interface is clean, polished, straightforward, and easy to learn. It is nice to have a place where sales and marketing data and notes can be stored in a seamless way. You also have all the essential tools for accelerating and automating repetitive tasks: email templates, automated outreach sequences, automated meeting scheduling, engagement tracking, and a dependable mobile app.
Best of all, HubSpot can be administered in-house without third-party developers or consultants. The combination of the knowledge base, HubSpot Academy, and online support make it so that in-house admins have a ton of self-serve support. And if that is not enough, you can also pay for ongoing or project-based paid support from the HubSpot team.
Best of all, HubSpot can be administered in-house without third-party developers or consultants. The combination of the knowledge base, HubSpot Academy, and online support make it so that in-house admins have a ton of self-serve support. And if that is not enough, you can also pay for ongoing or project-based paid support from the HubSpot team.
What do you dislike about the product?
It's not necessarily something I dislike, but you have to come with the expectation that HubSpot is not infinitely customizable like Salesforce or MS Dynamics-- you can do a lot to customize the platform, but that customization is not limitless. I would also say that HubSpot is an excellent fit for some industries (e.g. B2B consulting), but less of a fit for others (e.g. industrial manufacturing).
Another thing to watch out for is HubSpot's tendency to overly use its own jargon and philosophy, which can be very different from other platform terminology and approaches. You don't necessarily have to agree with it, but you have to learn the lingo to get the most out of the product and platform.
Another thing to watch out for is HubSpot's tendency to overly use its own jargon and philosophy, which can be very different from other platform terminology and approaches. You don't necessarily have to agree with it, but you have to learn the lingo to get the most out of the product and platform.
What problems is the product solving and how is that benefiting you?
As a marketing-communications manager at an industrial components company, I needed to help a sales team of 12 adopt a CRM quickly for a move into direct selling. HubSpot was ideal for this project because of its quick learning curve for both the sales reps and the internal admins. Less than a year in, we've got buy-in from the entire team and we've armed our sales directors with real data and dashboards to use for managing the growth. Had we tried this with Salesforce or MS Dynamics, I'm sure we would only have 25-50% adoption for 10x the cost.
Looks nice, very straightforward. Too bad you have to pay too much money for everything to work
What do you like best about the product?
Quite easy to use, amazing support! A large number of courses. Also, notifications are very convenient. The interface is great. Filtering is amazing if you need to go through contacts or companies. Workflows are also very easy to understand, the logic is rather clear and it makes it very easy to set your own, any way you like it. The dashboard approach is amazing. You can easily access all the info from it, which makes it super convenient.
What do you dislike about the product?
Sometimes it gets slow. Fully, I mean fully functional only when you throw way too much money at them. The discrepancy in notifications you get on the platform compared to what you see on the chrome add on. I wish that, when installed on the smartphone, you could use the integrated calling solution from Hubspot, not your own minutes. When sending people through sequences, you cannot select more than 50 per action. I am not sure why that rule exists. Also, the limit of 500 emails sent per day doesn't make too much sense. If you have more than 500 emails to be sent per day, Hubspot will still do that.
What problems is the product solving and how is that benefiting you?
Automation. Quite easy to set it up. Tracking productivity is super easy with Hubspot. Integration with email and calendar is amazing.
Recommendations to others considering the product:
It's very easy to use, polished. Not all the features will work unless you buy everything from them. Support is amazing. Sometimes Hubspot gets slow, but doesn't happen too often. Rather reliable. Calling from Hubspot is very convenient.
A user-friendly CRM that helps drive and optimize customer outreach
What do you like best about the product?
I am able to easily create customized reports to capture the data that drives my customer outreach. Before using HubSpot, customers would fade away, but now I am able to see who needs attention. Additionally, HubSpot Academy is a great resource to familiarize yourself with the system's functionality - the courses are fun and engaging, and they allow you to speed up the videos, which is a great way to balance learning with our busy schedules!
What do you dislike about the product?
The data integration of HubSpot and our main system sporadically updates, so sometimes the contact information is incomplete. This creates wasted time going between two systems, as well as malaligned information prone to errors. There are a lot of great tools to use, but so many of them are blocked off and we have no opportunity to test them out to see if they may be an asset to our company.
What problems is the product solving and how is that benefiting you?
Our company is heavily focused on revenue goals, and uses HubSpot to track a lot of that activity. Additionally, the communication tracking is helpful to ensure no information is missed. There are certain areas that are finicky, such as not being able to remove email addresses for customers that are no longer with their respective companies - that is, the field must always be populated.
Recommendations to others considering the product:
Be sure to really understand what your goals are when you incorporate HubSpot into your system -- it's a great tool to use, some expertise is needed to align and integrate existing systems with HubSpot.
Effective
What do you like best about the product?
Hubspot helps you be considerate to the clients. For example, not being allowed to add people multiple sequences at a time is important.
What do you dislike about the product?
The tool is extremely helpful but you can always use more data. Seeing individual opens when looking at a sequence performance would be helpful.
What problems is the product solving and how is that benefiting you?
Deal tracking and scaling client outreach.
Recommendations to others considering the product:
If you're going to use the tool, really use to the tool - that's when you'll see value.
Big easy
What do you like best about the product?
The ease of use, visual UI/UX is very uncomplicated.
What do you dislike about the product?
Some information inside HubSpot Sales Hub that already is visuble (email opens and stuff for instance) are not the easiest thing to report on.
What problems is the product solving and how is that benefiting you?
Using it for multiple external clients to track sales outreach and report on it. So far,so good
A groundbreaking training on what sales is in the 21st century
What do you like best about the product?
The fact that we understand that sales is about helping the customer to buy.
We are not selling our services and products, we provide buying opportunities to our clients.
I also like the chat flows, e-mail sending functionalities provided in the sales hub.
We are not selling our services and products, we provide buying opportunities to our clients.
I also like the chat flows, e-mail sending functionalities provided in the sales hub.
What do you dislike about the product?
the fact that one needs an enterprise account to have access to playbooks.
What problems is the product solving and how is that benefiting you?
Tracking my activities on my deals, have a better view on my best prospects and get professional documents to send to customers and prospects.
Recommendations to others considering the product:
If you want to have a user-friendly, hassle-free tool to manage your sales process, HubSpot sales hub is the best product on the market.
Great CRM
What do you like best about the product?
Everything is in one spot, easy to find information. Great timeline, tasks, notes, and files.
What do you dislike about the product?
I would like the chat function to separate snippets out by the inbox.
What problems is the product solving and how is that benefiting you?
Know which rep leads go to and which you can work quickly. Keep track of call and meeting notes so that each customer has a unique and tailored experience.
Good for smaller teams
What do you like best about the product?
Very easy to learn. I like the features. Helps us be organize.
What do you dislike about the product?
Probably won't work if one had a bigger sales team.
What problems is the product solving and how is that benefiting you?
Getting everyone organized. Helps us with the follow ups.
Recommendations to others considering the product:
If you have a small sales team and need a software to keep everyone on the same page and the learning curve is easy, then look not further!
Hubspot Sales review
What do you like best about the product?
I like the simplicity of it. It also allows us a smooth connection between customer success and sales. It houses all the information you need from previous calls which is something our team was lacking is the drop of information between calls
What do you dislike about the product?
It houses so much information it can be hard to find things. I also am relatively new to this software and I feel like other softwares in the past have been easier to get used to. It just will take more working inside the platform.
What problems is the product solving and how is that benefiting you?
We are solving the disconnect between sales and customer success which was an important issue.
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