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Reviews from AWS customer

2 AWS reviews
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External reviews

10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sarah W.

Great Tool!

  • September 28, 2020
  • Review provided by G2

What do you like best about the product?
I like being able to quickly create templates and set up sequences for our Sales Team to utilize. Now having the ability to mass enroll contacts into a sequences makes it that much easier and simple to use (50 at a time).
What do you dislike about the product?
Not being able to report on sequences is a big downfall. As well, not having the ability to see what sequence a contact is in unless you click on each individual contact which can be cumbersome.

Not having the ability mass unenroll in sequences, yes, we can unenroll 10 at a time but if there are 300+ contacts in a sequence, it is very time consuming.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub enabled our sales team to mass contact leads by using sequences. It also gave us the ability to track email activity, mass create tasks for follow ups and the ability to track document usage.


    Sam B.

A lot of functionality, straightforward UI

  • September 28, 2020
  • Review provided by G2

What do you like best about the product?
A lot of features that would come as 'add-ons' elsewhere. The UI is slick and intuitive. Sequences in particular save a lot of time and the activity tracker helps monitor how your campaigns are performing.
What do you dislike about the product?
Some of the UX can be a bit clunky, a lot of clicks to perform basic actions. Navigating between contacts and companies isn't always as easy/logical as it should be. Small things but when using the platform heavily it can be frustrating.
What problems is the product solving and how is that benefiting you?
Organising my contacts and companies
Monitoring sales activity (calls / meetings / emails) - good tracking across team members
Managing email campaigns at scale
Better able to prioritise follow ups and sales efforts based on campaign data


    Jessica D.

easy to use and useful for CRM

  • September 28, 2020
  • Review provided by G2

What do you like best about the product?
Assistance chat and activity reports for every contact
What do you dislike about the product?
Marketing emails are not much customizable and I always have to use other providers
What problems is the product solving and how is that benefiting you?
We can keep track of our leads and customers


    Phill P.

Fantastic bank of knowledge

  • September 28, 2020
  • Review provided by G2

What do you like best about the product?
The sheer volume of learning material available
What do you dislike about the product?
Sometimes hard to distinguish between the certification level
What problems is the product solving and how is that benefiting you?
Learning how to change Hubspot to suit our business needs


    Information Technology and Services

Very effective in sales

  • September 25, 2020
  • Review provided by G2

What do you like best about the product?
1. Very mych affordable for startups
2. Auto syncing feature is very good
What do you dislike about the product?
the previous versions were not user friendly
What problems is the product solving and how is that benefiting you?
managing sales and records and having sales analytics
Recommendations to others considering the product:
1. send many emails for effective sales at a time


    Events Services

Easy to learn platform wit ton of support information.

  • September 24, 2020
  • Review provided by G2

What do you like best about the product?
I really enjoy how well it integrates with a number of other platforms. It makes people's lives a lot easier knowing information you input on one platform will be reflected in Hubspot.
What do you dislike about the product?
I would like the quoting tool to be a lot more robust. In its current state, it's basic.
What problems is the product solving and how is that benefiting you?
Having one platform that contains all the client's data, even though the information has been inputted elsewhere.


    Ryan B.

HubSpot Sales Hub is very user friendly

  • September 23, 2020
  • Review provided by G2

What do you like best about the product?
It is very intuitive and user friendly to use. I had used other CRMs before, but HubSpot was easy to learn. Able to interface with PandaDoc for proposals.
What do you dislike about the product?
The date ranges on the sales reports dashboard boards are not intuitive. There is no option for 60 days out and rolling date range is only for previous days.
What problems is the product solving and how is that benefiting you?
Clear sales pipeline for the whole organization. Organized CRM and ability to create deals quickly.


    Amy H.

Great database and automated marketing tool for sales

  • September 23, 2020
  • Review provided by G2

What do you like best about the product?
I like that you can track all your email activity. Create emails templates and sequences easily. HS has great task reminder and their auto-dial calling from the platform is superior to any other databases I've used. The contact views and list creation is easy and the reporting dashboard is very intuitive. I also like their sales deals functionality; it's very user friendly. HS is a much better product than Salesforce.
What do you dislike about the product?
I wish I could edit "Life cycle" stages for contacts. Some redundancy between "Lead Status" and "Life cycle" stages. Otherwise, the screen view and properties are easy to edit.
What problems is the product solving and how is that benefiting you?
Very responsive to questions. Also, HS tutorial video and were a wealth of information.


    Raymond L.

Easy to use and great for beginners.

  • September 23, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot Sales hub helps to keep my sales data organized. The basic features are great for my daily sales activities. Definitely helps the user to become more efficient.
What do you dislike about the product?
Contacts can only be associated with one company. Some of my clients are associated with multiple companies.
What problems is the product solving and how is that benefiting you?
Hubspot sales hub provides my team with a centralized platform to keep track of all of our sales activities, making it easier to identify which rep is performing and which rep requires coaching.
Recommendations to others considering the product:
For those who do not have a CRM, using HubSpot is a great way to learn how to use as HubSpot make it easy with tutorials etc to guide beginners.


    Harshit A.

Hubspot is our CRM engine.

  • September 23, 2020
  • Review provided by G2

What do you like best about the product?
Deals, Marketing, and CRM in the same portal. We use Marketing, Deals, Lead management, and all major features in Hubspot.
What do you dislike about the product?
The cost is too much. It is very expensive almost 3x-4x of other competitors. But still apart from that product is very good and our team is using and loving the experience of using Hubspot.
What problems is the product solving and how is that benefiting you?
Managing our entire sales and sales ops from HubSpot sales hub. We also use it for our marketing automation and have hosted our website on Hubspot.
Recommendations to others considering the product:
Go ahead with it without thinking much. It is pretty good CRM Engine that will solve all your future scaling issues. If you are planning to grow use hubspot from day 1 and grow with them.