Sales Hub Enterprise
HubSpotExternal reviews
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Very helpful
What do you like best about the product?
Email Sequence and the timely reminder notifications
What do you dislike about the product?
Need better User Interface for the web version
What problems is the product solving and how is that benefiting you?
Better reach out to the prospects. I was able to get response from many prospects using Hubspot which previously I had no luck
Recommendations to others considering the product:
Email Sequence feature is highly recommended
discovery
What do you like best about the product?
Use the filter that helps in searching
Recording speed by hubspot
Recording speed by hubspot
What do you dislike about the product?
Hubspot crashes sometimes
In addition to the presence of many pages that do not find a clear explanation of how to use them
In addition to the presence of many pages that do not find a clear explanation of how to use them
What problems is the product solving and how is that benefiting you?
Record notes to overcome the problem of forgetting
Fast search for assigned people
Fast search for assigned people
Recommendations to others considering the product:
It is very good and helps a lot
Enjoy the use
Enjoy the use
Good Sales Tools
What do you like best about the product?
User friendly, can customize to your needs. Can be integrated with several dialing services. Reps like it because the tasks are easy to use and they can breeze through their queue without having to open hundreds of tabs for records. Connecting to email is huge help and the templates and the sequences are a huge time saver since you dont have to type out the same email over and over again.
What do you dislike about the product?
The amount of cache that piles up daily, it slows down the system a lot, having to clear cache 2-3 times a day. That takes away progress on queues, must start over and slows down reps since they can easily get off task when pages are taking to long to load which is what happens when the cache is really built up. If there is a way to use less cache it would be awesome and very appreciated.
What problems is the product solving and how is that benefiting you?
Ease of use, and able to work more efficiently because of the task and sequence functions, connecting to personal inbox is a huge plus as well
Recommendations to others considering the product:
Easiest platform to use for a sales hub, no complicated extra info on each page like salesforce, super easy to train employees on.
I sent some really good emails and they bribed me to do a review
What do you like best about the product?
Hubspot has some of the best email tracking there is, letting me know when people are opening (it has almost become annoying) and being able to reach out to people who have opened multiple times. Also as far as integrations go, I do not know of a more customization system when paired with a Zap.
Hubspot ID is probably my favorite, always know when a contact is calling is a plus
Hubspot ID is probably my favorite, always know when a contact is calling is a plus
What do you dislike about the product?
Sorting through your contacts is not very logical, I mean even mail chimp lets you click one button to sort by how many times someone has opened or who has a bad email. Sequences completely removes people from it when there is too much send volume- I know hubspot is all about inbound, but things have to go out, 1K email is nothing. If emails that are supposed to be going out are stopped because hubspot thinks gsuite will get mad at me, well that is a bit of an over reach in my opinion. Also, there is no notification for any stopped sequence. You can only see that in the sequence send info. Also no way to have them continue where they left off in bulk that I could find
What problems is the product solving and how is that benefiting you?
I think the biggest benefit is company reporting. Also automation capabilities with direct/zap integrations.
HS heavy user
What do you like best about the product?
workflows on emails + SMS
sequences options
sequences options
What do you dislike about the product?
Price could be lower. If you need one feature from professional edition you need to pay a lot
What problems is the product solving and how is that benefiting you?
Dealing with a lot of people at the same time.
Recommendations to others considering the product:
Automation
Perfectly Customizable
What do you like best about the product?
There is a lot to like so it's hard to pick the best. We've found that all elements can be customized so we were able to make it fit our sales cycle and keep track of the random details from clients that are particular to the industry we are in. We also love the automation features and the gmail plugin so we can use features directly in our email without interrupting the workflow.
What do you dislike about the product?
We keep track of many years worth of clients so the only downside is that the pricing increases based on the number of contacts stored. However, the benefits of using HubSpot far outweigh the cost.
What problems is the product solving and how is that benefiting you?
Automating reminders for certain tasks mean we don't let any client follow up fall through the cracks. It's allowed us to keep constant contact with clients without taking up all of our brainpower to remember what step needs to be done next. We also have a system in which clients are passed from one team member to another based on where they are in the sales process - everyone having access to all communication means we aren't asking clients to repeat the same details every time they are introduced to a new team member.
HR Duo
What do you like best about the product?
optimization of processes regarding sales
What do you dislike about the product?
not enough leads through the process.
We use Hubspot mostly for sales
We use Hubspot mostly for sales
What problems is the product solving and how is that benefiting you?
prospecting
Recommendations to others considering the product:
its great to use as a backup solution but doesn't provide the required results, not to rely at 100%
Great way to manage Sales cadences
What do you like best about the product?
The automation of sequences steps and auto unenrollment when a response is received.
What do you dislike about the product?
That there are daily limits on how many emails can be sent.
What problems is the product solving and how is that benefiting you?
Using this to sync with our HubSpot Marketing database rather than using other tools like SalesLoft that don't transfer metrics.
Changed our ticketing needs
What do you like best about the product?
The easy if use and they way you can filter quickly and find what you need
What do you dislike about the product?
Can be slow to load pages at time. .
What problems is the product solving and how is that benefiting you?
Easy to track all deals and the stages they are at
HubSpot puts it all at your fingertips
What do you like best about the product?
I like the 'predictability' of the software. In our particular case, being able to know how many emails have been opened or the number of times a potential client visited our website is key to the phone conversation.
What do you dislike about the product?
I suppose, it would be sometimes we get duplicate leads or I found a lead under one name, and yet the email address, main home address was under a different name. So I wish there was a way the system could catch things like that, but its not really a big deal, a minor irritation more than anything.
What problems is the product solving and how is that benefiting you?
AS I mentioned, everything is at my fingertips. The software makes it easy to confirm we're dealing with the right persona's, all the data is neatly organized. Getting statics from the reports help us to plan marketing campaigns, and team collaboration is at a whole new level.
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