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Reviews from AWS customer

2 AWS reviews
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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Pooja C.

A powerful tool for sales and marketing automation

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is extremely user-friendly and their support team is very responsive. The platform is a powerful tool to automate most of your sales and marketing functions with the help of their sequences, workflows, marketing campaigns, templates, etc. making your teams work process far more effective and efficient.
What do you dislike about the product?
Once a deal stage is marked "Closed Won" it stops logging email communications to that account on the deal.
What problems is the product solving and how is that benefiting you?
I am currently using it to automated our communication process with leads and clients. This is mostly done leveraging the power of HubSpot's sequences and workflow
Recommendations to others considering the product:
A definite yes! This is a very user-friendly and powerful tool, making it easy to install and adapt to. It empowers your team to work faster, better and more efficiently. By automating most of your communications it allows you to focus on the grander elements of your business.


    Shawn H.

Hubspot is amazing!

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
I really like the ability to use templates and also track document views
What do you dislike about the product?
Some of the viewing of email threads is a bit convoluted
What problems is the product solving and how is that benefiting you?
Tracking of all communication within the organization, corporate memory and ensuring customers/prospects don't drop through the cracks.


    Events Services

Overwhelming at first but very useful in organizing information.

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot allows you to keep track of all correspondence in an organized useful way.
What do you dislike about the product?
There are many sections, categories and pages where information can be stored which can also cause confusion.
What problems is the product solving and how is that benefiting you?
The template tool for emails is very helpful and makes outreach more efficient.
Recommendations to others considering the product:
Make sure all employees know how to use it and at the same level of knowledge, or else details can fall through the cracks.


    Individual & Family Services

The HubSpot Sales Hub has allowed for a true work smarter not harder approach.

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The automation feature, especially Sequences and Meetings.
What do you dislike about the product?
Occasional glitches like contacts being combined can be frustrating. The Meetings feature could be improved, but is sufficient as of now.
What problems is the product solving and how is that benefiting you?
We have been able to organize a global client list. Using automation tools we’ve been able to consistently connect. We’ve grown our YouTube subscribers from basically nothing to over 100K in two years.
Recommendations to others considering the product:
At minimum give it a try. The ease of use and efficiency has improved our organization and given me more time!


    Online Media

Hubspot Champion

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Sequencing is the best part. Seeing activity as well.
What do you dislike about the product?
I feel like there needs to be more transparency on account and contact owners. I don't like that you can't sequence by company and only by contacts.
What problems is the product solving and how is that benefiting you?
Sequencing is the best part.


    Thomas M.

Review on G2

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
The automation because it gives us more time to focus on developing more automated processes and take care of tasks that cannot be automated like calls and generating documents for specific leads.
What do you dislike about the product?
Having to know what you want to implement into your CRM before getting support rather than saying this is my end goal, how can I make that happen?
What problems is the product solving and how is that benefiting you?
A lot less falling through the cracks. Being able to track all of the spending/ conversion rates/ deals.


    Michelle G.

A Great Resource!

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot keeps my business going with it's robust network and accurate contacts.
What do you dislike about the product?
Bugs/Maintenance/Downtime. I don't like to restart when getting started.
What problems is the product solving and how is that benefiting you?
I am generating leads consistently using the hubspot database, so that has helped bridge the gap between webleads. Having business contacts is imperative.


    Hospital & Health Care

Hubspot over Salesforce...IMHO

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Clean and easy to use on a regular basis. It's not overly complicated. I've built this into our email processes and regular monthly tracking to make sure we get the most out of our sales efforts. We've integrated both Gmail and Adapt.Io into the process to make this smooth on our end. Unlike SF it's great that this doesn't need an administrator to manage, which can be crippling for small companies.
What do you dislike about the product?
Needs to be easier to build out some of the key reports our team needs. Part of this is our fault for not taking the time to build everything out. As we mature it's something we need to spend a day or two doing. I'd also like to make it harder to accidently create duplicate client accounts or contacts. Anything to keep the system clean is always a fantastic benefit. The more you use this the easier it gets but be ready for a learning curve. Take the easy certification classes.
What problems is the product solving and how is that benefiting you?
Tracking our pipeline and managing deals is easy and clean for our young startup company. We do our weekly and quarterly pipeline reviews and analysis from here. All deal tracking is completed through Hubspot. We monitor for activity and leverage reminder to make sure we are staying in touch with our partners. We do the best we can to maximize the product we have and more improtantly, our sales efforts.
Recommendations to others considering the product:
Just build it into your process from the very beginning. Don't develop bad habits. So much harder to add it into your workflow down the road. This is true for any CRM. Build good habits fast.


    Airlines/Aviation

Hubspot is a great website for sales and marketing, easy to keep things organized

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
Great for company's with many employees, easy to keep track of the progress. Very easy to use, history, tasks and comments really help to manage work flow. Also like the function of dashboard, easy to follow your progress. And surprised how simple it is to integrate more settings. Call quality is really great, better that
What do you dislike about the product?
Sometimes hard to import files, Hubspot automatically changes names to website address, which can take some time to edit. But other than that, not that many issues. Also one more issue might be, that you are not able to call to quite few countries.
What problems is the product solving and how is that benefiting you?
Marketing and sales. Hubspot is really good site to work with, easy to follow information. Very easy to use, history, tasks and comments really help to manage work flow. Also like the function of dashboard, easy to follow your progress. And surprised how simple it is to integrate more settings. Hubspot also works as some sort of "storage space", instead of keeping all the info in Excel sheets which could be quite annoying and hard to keep track of all the info. This way all the employes have constant access to all the information.


    Wil P.

Hubspot Great Review!

  • August 26, 2020
  • Review provided by G2

What do you like best about the product?
I love the sequences feature and the tracking and logging of emails! It saves me a ton of time to enroll prospects into a sequence but also it gives me an easy way to personalize messaging as well.
What do you dislike about the product?
Some of the dashboards are a little confusing but once you can figure them out, they are very helpful
What problems is the product solving and how is that benefiting you?
It saves me so much time! I can reach out to 10x the amount of people than if I wasn't using the tool