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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sean M.

HubSpot Usage

  • August 19, 2020
  • Review provided by G2

What do you like best about the product?
It is a very organized system. It is very easy to keep track of companies and contacts. All of the outreach is logged in tracked giving the user the benefit of personalizing all outreach.
What do you dislike about the product?
HubSpot goes lags a little more than I'd like. HubSpot is constantly looking to make improvements and updates, so sometimes parts of it are down for maintenance.
What problems is the product solving and how is that benefiting you?
We are solving tracking issues and intentional outreach. The benefits of HubSpot are the many different ways to build out your pipeline- With the ability to customize stages, the pipeline is set up to have an accurate forecast in future revenue.
Recommendations to others considering the product:
I definitely endorse HubSpot Sales Hub. It does a great job managing an overall sales department. Managers can see and assists AEs and SDRs with ease.


    Information Technology and Services

A great marketing automation tool!

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
How easy is the user interface, & the resources available
What do you dislike about the product?
I wish there is a better filing system for the Contacts' Lists.I need to pull up some numbers routinely and it would be helpful if I can categorize the lists in folders under each campaign. When you create numerous lists, they pile up on top of each other and you would need to go between pages to find the list you are looking for. It would be much easier having lists that are related in one file for example.
What problems is the product solving and how is that benefiting you?
Creating lead gen campaigns. Creating landing pages, forms and lists.
We are partners with HubSpot and we are using it for our marketing initiatives to learn it.
Recommendations to others considering the product:
refer to the academy for resources


    Telecommunications

Sales Cert

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Receiving qualified leads that lead to sales!
What do you dislike about the product?
Sometimes it feels like many leads are recycled after being closed.
What problems is the product solving and how is that benefiting you?
Generating new business.
Recommendations to others considering the product:
Use it!


    Giuseppe M.

Hubspot saves you so much time!

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
Automations: No question, automations in Hubspot are the best feature, and time saver.
What do you dislike about the product?
Explanations of some of the automations aren't great. Sometimes I used the wrong setting, because things weren't clear. But once figured out, everything is great. I've experienced frequent glitches, and update failures, until I refresh my browser, or sign out and back in, sometimes.
What problems is the product solving and how is that benefiting you?
Hubspot is an excellent all-around CRM. Things move so smoothly from pipeline to pipeline, and data is stored reliably. I'm trying to convince my new CEO to leave our current CRM to move over.


    Consumer Services

Hubspot is useful for our contacts

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
I like that I am able to store all my contacts and see the conversations that we have by adding on the shortcut to all emails. I like how any of my other colleagues can view as well incase one of us is out sick and need information or simply just to check and make sure one of us is doing what we are suppose to be doing in our fields
What do you dislike about the product?
I don't really have much that I don't like about Hubspot, I wish that the people that we don' pay spots for can have access to a bit more even if it is limited.
What problems is the product solving and how is that benefiting you?
It helped me solve problems with how to contact and what to say to consumers and what will keep them engaged vs shifting them away with mass emailing
Recommendations to others considering the product:
Just give it a try and go through the classes and explore every detail and its a 99.9% you will be satisfied with what you find!!


    Lauren B.

Useful tools and courses for sales team

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
The sales courses helped me reorganize my sales approach. I can use Hubspot to automate reminders, save frequently used templates, store and organize contacts, and track my progress with each client. My feature feature is integrating the platform with my email so I can easily add contacts, track emails, and use my saved templates.
What do you dislike about the product?
The sales courses can be helpful but the videos drag on and they often repeat the same messages. It would be better to work through the videos together with more walk-throughs, quizzes, and hands on approaches. I think I would absorb the information better that way and find the courses more interesting.
What problems is the product solving and how is that benefiting you?
I can save lots of time by using the saved templates and keeping an up-to-date record of my progress with each contact.
Recommendations to others considering the product:
It is definitely helpful to watch some of the Hubspot Academy videos to learn about all the features they offer. You can use it for simple organizational help, or it can upgrade your entire sales process.


    Wine and Spirits

Software HubSpot is required to earn time, save info, it’s important to use this nowadays.

  • August 18, 2020
  • Review provided by G2

What do you like best about the product?
It’s convenient, the fact that you know when your customer open your email and that you can record a phone call.
What do you dislike about the product?
A lot of infos you can misunderstand sometimes what is a sequences and workflows.
What problems is the product solving and how is that benefiting you?
Simplified my sales procedure.
Recommendations to others considering the product:
Fusion with Toc software.


    Eszter K.

Check your Deals, prioritize and hit the jackpot!

  • August 17, 2020
  • Review provided by G2

What do you like best about the product?
Deals function makes my life easier. I start all my weeks by checking the deals in different stages and move all deals from left to the right.
First deal stage is on the left side: Showing interest
Last deal stage is on the right side: Closed won
What do you dislike about the product?
Filtering is a bit complicated and I need to dig in to find the right view.
What problems is the product solving and how is that benefiting you?
It is easy to start my work and see who needs an offer, who has received the contract and needs a follow up call etc. So, I just simply move the deals one step to the right every week and I am able to close much more deals than ever before.


    Brenner N.

Intuitive platform that puts you to sell

  • August 17, 2020
  • Review provided by G2

What do you like best about the product?
The support team and the hubspot community
What do you dislike about the product?
I work in a company in Brazil, and it is focused on B2C. So, we don't use all the features to their full potential. We could have more functions for Ecommerce sales
What problems is the product solving and how is that benefiting you?
Our sales are not that complex. So with HubSpot, we were able to shorten the sales cycle and use less people to get the job done. Another great advantage was the construction of reports and the wealth of data that we presented to the board. Not to mention the amount of automated tasks we do today, which saves us a lot of time
Recommendations to others considering the product:
You can do a lot within the Hub, so don't be alarmed and don't let anxiety catch you. My first advice is: Take some courses from the HubSpot Academy. This will give you a very nice view of what the hub can do for you. Then, put everything you've learned into practice, even if you're not going to use it. Have a question where to start? Hub has a function called "models", which you can rely on there. It is very worthwhile to get started at HubSpot.


    Marketing and Advertising

Sales Hub has provided a seamless experience for our sales team

  • August 17, 2020
  • Review provided by G2

What do you like best about the product?
The best features are the clean user-friendly dashboard and the reporting
What do you dislike about the product?
Unfortunately, there are some limitations with the sales automation
What problems is the product solving and how is that benefiting you?
We have a totally remote sales team, and Sales Hub has allowed us to see connect all communication and deal projections in one place
Recommendations to others considering the product:
I would recommend that all users utilize the HubSpot Academy and make sure you build out a plan and foundation before jumping fully in. Create a demo account and talk to all individuals about your ideal plan and use case for HubSpot.