Sales Hub Enterprise
HubSpotExternal reviews
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Sales like a pro!
What do you like best about the product?
Sales Hub is a user friendly tool to help you get more out of your sales. You can do your sales more personal and professional with this tool and track every interaction that your Sales Qualified Leads have had with your company. Therefore your sales reps can be more personal and set up tasks or workflows to make the sales proces more efficient.
When combining it with CRM ánd Marketing; it can be next level. To seamlessly integrate Sales and Marketing; you can do sales when your leads really are interested.
When combining it with CRM ánd Marketing; it can be next level. To seamlessly integrate Sales and Marketing; you can do sales when your leads really are interested.
What do you dislike about the product?
There is not much to dislike, but you need to reserve some time to really understand everything Sales Hub has to offer. So calculate some time in your agenda for training/certifications to get the most out of this tool.
What problems is the product solving and how is that benefiting you?
The problem that HubSpot Sales Hub is solving is that it is more efficient. And besides that your communication can be more personal.
So most of the things you can set up automations for, so it is not time consuming to type out every single email you send. But you can create templates of emails to save time. Besides that you can track every single email ánd call you have done. This way; you can get more transparant data out of your sales team.
So most of the things you can set up automations for, so it is not time consuming to type out every single email you send. But you can create templates of emails to save time. Besides that you can track every single email ánd call you have done. This way; you can get more transparant data out of your sales team.
Recommendations to others considering the product:
HubSpot can integrate with a lot of other tools. Make sure to figure out your current tooling; what are you going to continu using and which tools can you discontinu using. Do this, before making the decision.
It's easy to use, but the reporting part is a bit more tricky.
What do you like best about the product?
It's easy to use and works well with HubSpot Marketing Hub! The HubSpot Academy content is well put together and super useful!
What do you dislike about the product?
Complicated reports are a bit tricky to get out. It would have been good to getter a proper help and set up when we started to use the Sales Hub. It's too bad that we cannot include any links to the quotations.
What problems is the product solving and how is that benefiting you?
Following sales team performance. sharing documents and booking meetings.
Recommendations to others considering the product:
It's a very good tool, we warmly recommend it.
easy to use crm and AI tool
What do you like best about the product?
i like the new way to manage deals and edit properties that are important
What do you dislike about the product?
more AI integration for building tools using chatgpt web app store
What problems is the product solving and how is that benefiting you?
visibility into sales activity and the efficiency to which the activity can be completed
No client service
What do you like best about the product?
Very basic sales CRM capabilities. Strikes me as somewhat easy to set up/configure
What do you dislike about the product?
Their sales CRM was definitely an afterthought. They are a marketing automation platform first and foremost.
What problems is the product solving and how is that benefiting you?
We were using it to manage our sales pipeline. Provide our executive team with more visibility into our pipeline and sales activity
Recommendations to others considering the product:
If you are really looking for a robust sales CRM, stay clear. This is a fairly rudimentary sales CRM that is really more of a bolt on to their marketing hub than it is a true sales CRM.
Useful, but sometimes can be confusing
What do you like best about the product?
The automatization of all your new info and the advantage to filter all your new CRM info. When we have a new customer it´s easier to add to our database because we can organize everything as we need
What do you dislike about the product?
The interface sometimes is too much, so that can make you feel tired and don´t let you take advantage of all the website and features.
What problems is the product solving and how is that benefiting you?
I´m solving some problems related to internal organization and control, when we have new customers is important to track all their info.
Recommendations to others considering the product:
Improve software interface
Satisfying integrative solution for sales
What do you like best about the product?
I like the task, queue, and call functions which allow me to easily create call lists and run through them with a couple of clicks
What do you dislike about the product?
I find it very inconvenient that there is a limit to the amount of call minutes you have through the system. Also, I've had a couple of issues with call notes not saving. Very minor.
What problems is the product solving and how is that benefiting you?
I never knew how much sense it made to have a one stop solution that connected email, notes, and call functionality, until I used this platform. And I'm comparing it to competitors like salesforce and freshdesk!
Recommendations to others considering the product:
Take the time to go through the HubSpot skills and courses. It is really a fully integrative solution !
Sales HubSpot Review
What do you like best about the product?
I like Sales HubSpot as they're an all-in software/platform for internal monitoring of your business. The sales pipelining is cool! You'd be able to have an overview at where your team is performing. Like much revenue you'd be able to get, send reach outs to prospects at a very smart way. Like everything's awesome! From sending emails, creating tasks, there's so much that you can do and I like it big time.
What do you dislike about the product?
Hmmm, I couldn't think of anything as of the now. Totally satisfied with their service. They're been doing improvements from now then, changes to make sure that they will be of great help to their users and admins. So far so good!
What problems is the product solving and how is that benefiting you?
A lot! Reaching out to our customers, you can call them send them an email. Do a sequence which is very cool. Automation, a very smart tool. It provides suggestions how to improve your craft. There's this dashboard for monitoring, so easy to navigate! Awesome work!
Recommendations to others considering the product:
100% effective and efficient! You should try it especially the SEQUENCE option.
Hubspot Is All You Need!
What do you like best about the product?
The CRM is well done and easy to customize. The sales deal pipeline is invaluable and allows you to link companies, as well as PoCs to the deal so you can quickly and in one page see all the emails exchanged and phone calls made.
Hubspot Customer Support is AMAZING! Quick chatbox responses or phone help when needed.
Outbound call recording is great. There is also an option to upload an incoming call if you recorded it on your phone, which is genious!
Hubspot Customer Support is AMAZING! Quick chatbox responses or phone help when needed.
Outbound call recording is great. There is also an option to upload an incoming call if you recorded it on your phone, which is genious!
What do you dislike about the product?
I honestly can't think of anything! They are always improving.
What problems is the product solving and how is that benefiting you?
I can keep my tasks organized much better with a visual pipeline of where each opportunity stands. That improves my time management and prioritization of tasks.
Sales Rep/Engineer Persepective of Sales Hub
What do you like best about the product?
I like how customizable the package is and how easy it is to create simple task reminders automatically. Also, it is really easy to add team members to lists automatically so that you do not have to manually add a new user to different properties/parameters. I also like how when you add companies or contacts to the database that Hubspot will auto check for duplicates.
What do you dislike about the product?
There is not much I do not like about Hubspot. One thing I do not like is that you can not remove won/lost/abandon columns from your pipeline. Also, you can not assign more than one company to a deal. We sometimes recieve a request for quote from one company but it will be going to a different company. I also do not like that you can not continue an email thread in Hubspot. You can only start new email threads in the software.
What problems is the product solving and how is that benefiting you?
We are able to better track communication with our customers as well as do a better job on following up with them. Some benefits that we realized are snippets and templates that will automatically personalize emails for you based on the details associated with the deal/customer. Also, call logging has been a huge benefit as it will automatically record phone conversations where one party consent is allowed. I also like that if I call a customer that is in our database from my cell phone Hubspot will prompt me after the call is over to log the call.
Recommendations to others considering the product:
Hubspot Academy is the best resource for learning the features of the software and how to make the necessary changes to the software to best work with your company. Also, give yourself plenty of time to build helpful tutorials for your people to use as quick reference guide. Not all members of your team need to know the program as thorough as the administrator.
Two words: Productivity and efficiency. HubSpot is simple, stylish, and user friendly.
What do you like best about the product?
The Gmail integration saves me a lot of time. I can select templates and send emails (which are automatically logged) in a matter of seconds. Also, when creating email templates, HubSpot gives you content recommendations to get a better response rate.
Deals help us track potential revenue and Meetings save me time by eliminating back and forth "So when are you free?" emails. I just insert my HubSpot calendar (which can be integrated with Google Calendar, this is crucial for me) and let the customer pick a meeting time.
Every single feature on HubSpot is designed to help you save time. The more you use it, the more you see this.
Deals help us track potential revenue and Meetings save me time by eliminating back and forth "So when are you free?" emails. I just insert my HubSpot calendar (which can be integrated with Google Calendar, this is crucial for me) and let the customer pick a meeting time.
Every single feature on HubSpot is designed to help you save time. The more you use it, the more you see this.
What do you dislike about the product?
There is no Turkish option for system interface (our company is in Turkey). I do speak English, but my colleagues sometimes need help for navigating around the system.
This also creates localization issues for our Knowledge Base.
In our case, we can customize almost everything, but the small "See more" button at the end is making the page look bad because everything else is in Turkish.
A solution would be to allow the customer to customize every single button.
This also creates localization issues for our Knowledge Base.
In our case, we can customize almost everything, but the small "See more" button at the end is making the page look bad because everything else is in Turkish.
A solution would be to allow the customer to customize every single button.
What problems is the product solving and how is that benefiting you?
It would be impossible to keep track of all the customers without a system like this.
Sometimes I talk to a customer and then forget about them. My contacts tab allows me to see what's going on. We are using the HubSpot Score feature for customers so that we can see which customer holds more potential revenue for us.
Since I can see everything in one place, I can easily report my activities to my manager.
I can also write down all details about a customer. There are lots of fields, so I can store more information about the customer and later search or sort based on that information.
Sometimes I talk to a customer and then forget about them. My contacts tab allows me to see what's going on. We are using the HubSpot Score feature for customers so that we can see which customer holds more potential revenue for us.
Since I can see everything in one place, I can easily report my activities to my manager.
I can also write down all details about a customer. There are lots of fields, so I can store more information about the customer and later search or sort based on that information.
Recommendations to others considering the product:
Try to use all of the functions available to save more time. The system has a lot of features, I still don't know every single one of them, but the learning curve is steep.
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