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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Hospital & Health Care

HubSpot CRM for a Startup

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is straightforward to set up and use, with plans to fit every budget. The sales team is able to get notified the instant prospects open an email, click a link, or open an attachment for timely, relevant follow-up. They're able to automate outreach in a personal manner resulting in a flawless follow-up.
What do you dislike about the product?
Occasionally the HubSpot updates take a while to load. For example, when creating a list it has taken up to 8 hours to load.
What problems is the product solving and how is that benefiting you?
Seamless follow-ups and set standard sales templates.


    Roberto B.

Excellent CRM to work with!

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
Saves a lot of tedious work that is usually done by hand, incredible time savings! It automatically creates the account I send emails to and keeps track of everything!
What do you dislike about the product?
Not fully implemented yet in our business, but we will get there!
What problems is the product solving and how is that benefiting you?
We had no CRM at all, can you imagine going from nothing directly to HubSpot? It is incredible


    Information Technology and Services

HubSpot Academy & SW in General

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
I use most of the tools in SalesHub for my role, the most useful are meetings and task reminders. I love that SalesHub asks you in emails, task completions and tickets if you would like to set a task reminders after you send an email or move a ticket etc. It's so helpful and I feel like I can put that task out of my mine but know for sure I'll be reminded about it when I need to be.
What do you dislike about the product?
I dislike how I can't add a document into the "documents" section directly from an email. I know I can insert a document into that email directly from my computer but if I want to send it to multiple people, having it in the documents section of Hubspot is a lot easier. I would like to be able to start drafting an email, add a doc to the DOCUMENTS part of Sales Hub from a link within the email draft, continue with the email and be able to click the document from the "add document" link.
What problems is the product solving and how is that benefiting you?
I am in a Customer Service Role. I love being able to have a link readily available for customers to book time for meetings with us. Its saves a lot of back and forth communication.


    Ashley P.

Great tool to help manage sales.

  • August 10, 2020
  • Review provided by G2

What do you like best about the product?
The ease of use & customisation offered. It is very easy to navigate around the different tabs to manage sales and stay in touch with prospects. GDPR limits help massively as I am notified when a prospect no longer wants to be contacted.
What do you dislike about the product?
Sometimes information gets deleted in the "about" field. It is not very often but gets a little frustrating when you have to fill things out again.
What problems is the product solving and how is that benefiting you?
Without Hubspot it would be almost impossible to organise my work. From prospecting to closing deals and marketing, Hubspot allows me to do it all.


    Yolette S.

So much you can do, never enough time. You want to achieve a lot with a limited resource: time

  • August 09, 2020
  • Review provided by G2

What do you like best about the product?
That you can do so much more with our most valued resource: time. To be efficient you have to be organize and Hubspot is the tool that lest you execute all your tasks without losing valuable time looking for resources. You have everything in one place.
What do you dislike about the product?
That there is always so much more to learn. I love learning but with Hubspot you find everyday there is something that you could have done in an easier way.
What problems is the product solving and how is that benefiting you?
Informing prospects of our differences and the lack of an experience sales team. The automatization helps us scale up our abilities and nurture our prospects to make the sales process easier.


    Computer Software

SDR

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
Filters are the bestBut, to be honest, by doing things my own way I wasn’t experiencing the positive results HubSpot documented. Not at all. Even with my over-inflated sense of confidence in my own skills and the tools that I had cobbled together, I secretly wondered if I was missing out on something special.
What do you dislike about the product?
noting but I want to give you a recommendation in sequence enrollment we have the limit of sending out email 50 emails at a time if this range will be increased to 100 or 500 so it would be better for us.
What problems is the product solving and how is that benefiting you?
I am solving sending out multiple sequences at the same time which is very good and also when I am creating any filter for searching out any data on CRM so we have the benefit to save that filter which is really amazing .
Recommendations to others considering the product:
I've always been skeptical of HubSpot, to be honest. I'm pretty convinced of the effectiveness of a WordPress website combined with a huge array of free-ish tools to research, create content, monitor results, and engage in social marketing. And it has been working. But, as a content marketing company super-crazy about delivering real results, we're always looking for ways to deliver more for our clients. Particularly,


    Anthony B.

HubSpot, a top simple to use CRM

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
I like how easy it is to neavitage the site. This is my first time using HubSpot and I found it so easy to use. If I didn't know something the support blog was my go too resource to resolving my issue. I also love the data driven figures it tracks.
What do you dislike about the product?
Nothing, I have no complanits. It is great
What problems is the product solving and how is that benefiting you?
Reaching new leads and tracking our customers interacactions. Being able to task co-workers with contacts to work.
Recommendations to others considering the product:
I think ya'll are oding a great thob


    Natalia R.

Great CRM tool!

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
I like how connected all functions of the business can be (I.e. sales, marketing and CS) since it allows everyone to receive the same data and key updates
What do you dislike about the product?
Some technical aspects such as:
- not being able to cc another person when sending a sequence
- writing an email, hitting return and then the entire email deleting
- how long it takes for lists to load
What problems is the product solving and how is that benefiting you?
- understanding who are customers are, where in the pipeline they are
Recommendations to others considering the product:
Use the Hubspot Academy as there's a lot of great courses and material in there that can help you better understand how things works, tips and tricks, etc


    Jenn L.

It gets the job done.

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
It makes sending mass emails easy with good analytics.
What do you dislike about the product?
It is hard to update contacts and to log information.
What problems is the product solving and how is that benefiting you?
We are able to stream line client communication easily and in an attractive way.


    Marvin T.

Easy to keep track on my sales activities

  • August 07, 2020
  • Review provided by G2

What do you like best about the product?
There are many features on HubSpot Sales to take advantage of. I find 'Sales' - 'Tasks' helpful in following up on my leads, easily prioritizing the tasks which are more important. Due to the current pandemic, we have to search for lead contacts on my own rather than waiting for MQLs to come, so I think 'Contact' and its search filters are straightforward helping to sort out a list of leads as my requirements. The last but not least feature is 'Sales' - 'Documents', from which I can see how much interest the lead shows, such as how much time he/she is on a specific page.
What do you dislike about the product?
The downside is that HubSpot creates company accounts based on the lead's emails, which creates many duplicates at the same time. I think it's just a known issue, and we have to merge or delete them manually.
What problems is the product solving and how is that benefiting you?
HubSpot Sales Hub helps me to manage leads easily with friendly user interfaces, show sales activities on Dashboard with different analytics showing me what needs focusing according to personal KPIs (for example email performance, connected calls, meetings)
Recommendations to others considering the product:
If you are a new user, you must check out the general tutorials at the beginning, which are quite easy to follow and do give you tips for later usage. The tutorials are not only about how to use Hubspot, but also give advice on sales activities.
As there are many converting sales/marketing templates, you could use them as 'ingredients' to prepare your emails. Don't have to browse around on other websites to look for them.
The last advice is to give it a shot and experience how you like it.