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Reviews from AWS customer

2 AWS reviews
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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Sierra S.

Quick, accurate, has given my company multiple inbound leads

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
I like the user friendly platform. Hubspot is quick to email you your inbound leads with an easy-to-read, consolidated, form.
What do you dislike about the product?
I do not have an specific dislikes for Hubspot.
What problems is the product solving and how is that benefiting you?
We are able to see all potential leads coming into our website. If any potential lead fills out a form for more information on our website, we are notified with an email that has the details of what they downloaded on our website and what they filled out on the form. This has helped us see what gets most traction on our website and what kind of prospects are attracted to our website. It also helps us create relationships with the potential leads and can transform into opportunities.
Recommendations to others considering the product:
I would recommend that Hubspot comes up with an easy way to track all of the inbound leads into an easy to read report. I would also suggest, if this does not exist already, a way for certain field in a form to send an email to a specific person. For example, I run the territory Maine. If a potential lead fills out Maine under State on a form, then I only should receive the email with all of their information. Or only my Northeast team and I receive the information. I believe this would help for a large organization to organize the data being recieved. Sometimes we have issues with different employees reaching out to the same potential lead.


    Hospital & Health Care

Quick and easy to use

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
It's really fast. I've used Salesforce before and it just didn't seem as responsive.
What do you dislike about the product?
I feel like I need to click the "back" button a little too often to make the necessary changes. It seems like grouping the information you need on the right pages could be a little better, but generally it's very easy to update info.
What problems is the product solving and how is that benefiting you?
I've used it to streamline the outreach process - generating e-mails quickly with standard text, tracking follow-ups and deal/opportunity progression
Recommendations to others considering the product:
Make sure to take advantage of the snippets.


    Electrical/Electronic Manufacturing

My experience using Hubspot has been great. Very user friendly and easy to help me stay organized.

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
I really like to utilize tasks. Helps me to stay organized for each day.
What do you dislike about the product?
I wish it would allow me to look at my contacts within a specific company filter. I have not been able to figure that out if it is available.
What problems is the product solving and how is that benefiting you?
Staying organized which for me is always the most important problem to stay in front of. I also like that it finds company phone numbers to connect to the contacts, this allows me an additional option if my contact is no longer with the company.


    Aleksi T.

HubSpot Sales Hub helps our business grow

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
Email templates save me a lot of time and I really like that you can see who has opened my email.
I also like the clean look of it all and find it easy to search for all my contacts.
What do you dislike about the product?
I'm still a HubSpot beginner so sometimes the functions are a bit overwhelming, but I'm sure in time it's a plus.
What problems is the product solving and how is that benefiting you?
I'm staying up to date with my tasks and contacts. I'm saving a lot of time with the email templates.


    Martin G.

HubSpot has change the mindset not only for the sales team but for the entire organization

  • July 29, 2020
  • Review provided by G2

What do you like best about the product?
Have control of every single lead and entails to have more sales
What do you dislike about the product?
Quotations has to be linked to a previous deal, but for our organization, the quotation is the first step for a deal, so I would like to have a feature like this.
What problems is the product solving and how is that benefiting you?
With templates we have a better description of our emails, and we standardize to be more professional. We have a better track of our deals and we have improve in our sales
Recommendations to others considering the product:
It is very important to understand what is Inbound and certify the team, and have several meeting with them to make sure that everything is clear, otherwise, they will see HubSpot as a activity report, what a big mistake!


    Nicolas T.

Simple, Easy and Automated

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
The UI is simple and easy to navigate. Creating and completing tasks in Hubspot saves me a lot of time and energy, especially when it comes to researching a contact or company.
What do you dislike about the product?
Integration with LinkedIn can use some improvement. Also, most of the default settings are meant for Pre-Sales teams and are not necessarily created with Post-Sales in mind.
What problems is the product solving and how is that benefiting you?
Being able to automatically assign leads and tasks to team members is a huge relief for our team. This takes away any ambiguity and uncertainty when working on accounts. Also, having the ability to set specific follow-up reminders and creates notes on accounts is great for visibility. Ultimately, having all the data we need on an account to make our outreach more personal and consistent is a huge plus. Not just for our team, but also for our customers.
Recommendations to others considering the product:
The initial set-up and training offered by Hubspot are second to none. The support and product team take their customer reviews and recommendations seriously and are very quick to change or add services and products as the community requests them .


    Kenneth V.

Hubspot Sales Hub is an excellent resource for small businesses!

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Easy to use, powerful, easy to grow with, my favorite part is the drag and drop flexibility of hubspot.
What do you dislike about the product?
A little too simple, lacking featurues and beenfits that other CRM's may have, sometimes the pricing can becoming a little tedious and annoying but overall there free plan is just enough for the smalll business owner.
What problems is the product solving and how is that benefiting you?
Effective sales management, organization, great way to keep track of sales teams, it has allowed us to feed more leads into our pipeline and close more sales much fast. Overall, it is a wonderful platform.


    Callie H.

Creative Use of Hubspot Sales Hub

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot allows us to keep up with a high number of customers and tons of details in a more efficient and streamlined way!
What do you dislike about the product?
There are some pieces that don't feel well integrated. Many parts of Hubspot allow easy "cloning" but deals/meetings do not. It is not easy to quickly integrate properties into emails if they are not already part of the template, I wish you could type @ and quickly type a property. I wish tasks were visible from the easy deals preview.
What problems is the product solving and how is that benefiting you?
Organizing many intricate details, efficient contact of clients. We also creatively utilize the Sales hub/pipelines to manage clients beyond the sale. I have created a service hub type purpose within what we were able to afford with the sales hub. Additional management pipelines allow us to manage customer service experience and study management with no dollar amount tied to the deals for existing clients.


    Marcin P.

Hubspot is gamechanger for small business

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
Sequences, follow-ups, seamless integration with Facebook, email, woo commerce and WordPress
What do you dislike about the product?
The interface is little bit heavy and the onboarding process for new people takes some time but after it is very nice. Pricing is little bit tricky and I had to focus a lot in order to choose best price/features setup.
What problems is the product solving and how is that benefiting you?
Our main issue was lack of follow ups, and lot of time spent on manual work in order to get in touch with potential customers. Right now we are using sequences and follow ups.


    Ainars P.

Every day enjoying it's features more and more.

  • July 28, 2020
  • Review provided by G2

What do you like best about the product?
What I enjoy most is the automation of several features, but mainly the "sequence" option. Which is great for my role specifically, where I have to send out a tons of emails to get the customers attention. Once I get a reply the sequence stops and I take over. Perfect.
Great to see teams overall performance and activity. Gives you that extra boost when you see your teammates are performing well.
The task feature is also pretty great, which kind of serves as your calendar, whenever you have a callback, meeting or simply need to get back to someone, make a task and it'll remind you to do so.
What do you dislike about the product?
At first the many options given by HubSpot can be a bit confusing, however, once you get the hang of it and with some experience, you get more fond of the fact that there are so many of them.
I've noticed for some reason that even though the language is set to English dates and time appear in another language. Also in Sequences->Scheduled the time which an email has to be sent out in for sometimes doesn't match my time (e.g. - email scheduled to be sent out for 15:30, yet it's 15:45 and it's still in queue). Apart from these minor things everything else is top notch.
What problems is the product solving and how is that benefiting you?
Reducing the time I'd have to normally input in such activities by quite a lot.
Recommendations to others considering the product:
Give it a go. It takes a bit to get used to, but once you do, it eases your daily tasks quite significantly.