Sales Hub Enterprise
HubSpotExternal reviews
10,017 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Hubspot CRM changed my approach to sales
What do you like best about the product?
By implementing HubSpot CRM I suddenly had access to the unknown life of my leads and clientes. I knew everything they did on our website, the emails they read, how many times they opened them, if they clicked on the links. If it wasn't in HubSpot it didn't exist. We began to have all the calls and meetings of our reps logged on the CRM, if we had to add someone else in the process, the new sales representative could dive into the deal exactly where it had been left, knowing all the details.
We were able to centralize all those who were part of the purchase decision, have playbooks to assist new sales representatives in their communications with customers, and dashboards to measure their performance. Establish criteria to evolve businesses within the pipeline, email templates, automation ...
Best of all, CRM is just the tip of the iceberg. If you connect your company to the Marketing Hub, Service Hub and CMS Hub, you will get a solid platform from which to manage all the areas that deal with the customer from just ONE platform (Hubspot has more than 300 integrations).
# Imagine how important it is for a salesperson to be able to read that a customer has an unresolved open ticket before calling.
#Imagine how important It is for a rep before a call, to know what content their potential customer consumed before contacting them.
#Imagine how good a customer feels when they don't get asked the same thing every time they get a call.
We were able to centralize all those who were part of the purchase decision, have playbooks to assist new sales representatives in their communications with customers, and dashboards to measure their performance. Establish criteria to evolve businesses within the pipeline, email templates, automation ...
Best of all, CRM is just the tip of the iceberg. If you connect your company to the Marketing Hub, Service Hub and CMS Hub, you will get a solid platform from which to manage all the areas that deal with the customer from just ONE platform (Hubspot has more than 300 integrations).
# Imagine how important it is for a salesperson to be able to read that a customer has an unresolved open ticket before calling.
#Imagine how important It is for a rep before a call, to know what content their potential customer consumed before contacting them.
#Imagine how good a customer feels when they don't get asked the same thing every time they get a call.
What do you dislike about the product?
There's no downside, i think It is such a great product. I'm a user since 2015.
What problems is the product solving and how is that benefiting you?
More sales in leds time, happier customers and I feel like I'm doing a better job.
Highly configurable solution CRM solution
What do you like best about the product?
The flexibility in being able to add and modify fields makes this platform a must-have for sales executives.
What do you dislike about the product?
The speed of the system when used on a browser could use some improvement.
What problems is the product solving and how is that benefiting you?
The system allows me to review where roadblocks occur in the sales pipeline. Being able to redefine the pipeline helps visualize the sales cycle and provides insights that help formulate strategies on how to advance prospects to next steps.
Best CRM !
What do you like best about the product?
This CRM is very handy for managing prospects who visit my website.
What do you dislike about the product?
Managing contacts or companies is simple but during the import I encountered difficulties.
What problems is the product solving and how is that benefiting you?
Managing prospects is simpler. A vision of his condition during the purchase journey is really practical.
Great tool, easy to use, and full integraded with gmail.
What do you like best about the product?
Like the templates and the follows up that automated the process of email, reminders are great and useful.
What do you dislike about the product?
have an opportunity to improve link contacts with the opportunities and LinkedIn.
What problems is the product solving and how is that benefiting you?
It has taken me organized the tasks, by clients and opportunity, the follow-up is excellent.
Sales Development
What do you like best about the product?
Simple UI that allows reps to easily navigate.
What do you dislike about the product?
Limitations in sequences. For example, cannot A/B test, mass send, or set default times.
What problems is the product solving and how is that benefiting you?
Problem: prospecting
Benefits: easy to keep track of leads
Benefits: easy to keep track of leads
Best sales tool on the market.
What do you like best about the product?
Ease of use and ability to to create prospecting lists in seconds. I also love how efficient and helpful technical support is.
What do you dislike about the product?
It would be nice to customize the columns more in your task list e.g. time zone, state. However, their technical issues team is invaluable.
What problems is the product solving and how is that benefiting you?
Managing a sales team and helping them prospect. The ability to look at our data in such a clean way is invaluable for our sales team.
Recommendations to others considering the product:
Look no further!
Great flexibility for small businesses
What do you like best about the product?
The detail that is captured and tracked provides deeper insights that close more deals.
What do you dislike about the product?
Every contact has to has a lead value that doesn’t necessarily convert and attach to an account. Produces duplicates.
What problems is the product solving and how is that benefiting you?
By tracking interaction and lead follow up, we can target the most effective messaging. Truly maximizing the use of our resources.
HubSpot's tools make a difference for our law practice
What do you like best about the product?
HubSpot's toolset has been instrumental in the success and growth of our law firm. Being able to track and record all inbound information from potential clients and then continue monitoring all communications and interactions with clients throughout the lifecycle of a case helps us better understand who, how, and where clients are coming from and how best to meet their needs and expecatations.
What do you dislike about the product?
There is resistance from new employees and even from long-time employees to consistently use the entire breadth and width of HubSpot's toolset. The online training provided by HubSpot has improved this problem. Also, HubSpot's toolset being web-based is not always as responsive as working on a local or client based application or NAS. Learning to work at a slightly slower pace and logging everything is a downside.
What problems is the product solving and how is that benefiting you?
Learning where clients come from and how they sign-up has been eye-opening. You quickly learn that just because something has always been done a certain way that is is not necessarily the best way. We reaped a $53,000+ benefit which paid for the entire cost of HubSpot for a couple of years by uncovering that a certain advertising program we had used for years was actually delivering a horrible ROI.
It works well, but I wish it had more streamline integrations.
What do you like best about the product?
I like that HubSpot keeps track of all of my contacts and keeps a timeline of all their actions (on website or via email). I also love the Gmail extension that allows me to track and add from templates or sequences directly within my Gmail.
What do you dislike about the product?
I would like for the Sequences feature to allow for larger sending lists, as well as to have more advanced tracking and reporting features built-in (in the same way that Workflows and Automated Emails do).
I also would like to see better integrations with payment applications like Stripe and to see an integration with Google Analytics.
I also would like to see better integrations with payment applications like Stripe and to see an integration with Google Analytics.
What problems is the product solving and how is that benefiting you?
I have clear timelines of when leads have been last contacted. I also can enroll leads into workflows.
A very easy-to use and easy to set up Sales tool
What do you like best about the product?
Workflows to automate and prioritize sales
What do you dislike about the product?
Quite a few small bugs on HS side (i.e. no user error)
What problems is the product solving and how is that benefiting you?
Being able to centralize sales around our customer and only use sales effort when needed.
showing 7,761 - 7,770