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10,017 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Carissa N.

HubSpot Sales Hub Review

  • June 29, 2020
  • Review provided by G2

What do you like best about the product?
I love how easy it is to use and teach others. I also love that you can customize it to better suit your company's needs.
What do you dislike about the product?
One thing I don't like is that some people who don't fully understand it will accidentally merge accounts together. I wish there was a way to make it a little more difficult to merge them.
What problems is the product solving and how is that benefiting you?
HubSpot has helped tremendously in terms of communicating with clients. I can set tasks to remind me of when I need to reach out and then forget about it until I'm reminded.
Recommendations to others considering the product:
I recommend giving it a try and seeing if it's right for you and your team. It works great for our team. I love being able to set task reminders and not having to makes notes anywhere to help me remember something, because the reminders notify you when you need to do something. The Notes section is great for writing notes about accounts and adding details for yourself and other users. I especially love the the email templates and tracking. It's very helpful to know when someone has opened your email or when they have not, so you can create a task to reach out to them again in the future. I also really like being able to see who is looking at what on our website, so we can get in touch with our active site users.


    Mary B.

account manager

  • June 27, 2020
  • Review provided by G2

What do you like best about the product?
tasks, sequence, the layout, dashboard integration, email tracking and easy to find leads with company info al in one page

It is honestly one of my favorite CRMs to use, although at a high level, all CRMs have different focuses and strengths that need to be weighed with the company's requirements.
What do you dislike about the product?
at some point, it's just not as efficient it could be, dupes, inputting prospect is tedious
What problems is the product solving and how is that benefiting you?
I am able to organize my business to scale and optimize it. Pipe management and closing deals faster and easier to find.


    Maritime

Used Hubspot to organize customer information and communicate with the boat dealer

  • June 26, 2020
  • Review provided by G2

What do you like best about the product?
The system is easy to use and navigate. Communication with support was good.
What do you dislike about the product?
I did not find too many issues with the system.
What problems is the product solving and how is that benefiting you?
It is helping to streamline the channels of communication between all parties.


    Hatim R.

Great Experience

  • June 25, 2020
  • Review provided by G2

What do you like best about the product?
CRM features, templates, analytics, and ease of operations
What do you dislike about the product?
Hubspot removed the email automation feature from the starter pack and also no custom reporting available (they should give at least 5 custom reports in the starter pack since it gets difficult to create reports).
What problems is the product solving and how is that benefiting you?
I use it for email outreach for me and my team. Described the benefits in one of the above statements.


    Diana M.

Easy and Informative

  • June 24, 2020
  • Review provided by G2

What do you like best about the product?
Everything is broken down step by step to fully understand what tools you have and how to implement them.
What do you dislike about the product?
I haven't found anything I dislike about Hubspot so far.
What problems is the product solving and how is that benefiting you?
I love that each of the lessons are fairly short, sweet, and to the point.
Recommendations to others considering the product:
Try it out and I think you will really benefit from the ease of using this as your new CRM! I love HubSpot and I believe they can help your company move to the next level of marketing and sales. I would even work there! LOL


    Rob D.

Easy and Efficient CRM & Marketing

  • June 24, 2020
  • Review provided by G2

What do you like best about the product?
The tracking combined with the integrations (I use Outlook) works smoothly. Additionally, the Task Queues and Sequences not only help me stay organized but also prevents me from having to use a separate tool like another Sales Engagement Platform. Also, the ease of administering and org charts are a huge bonus.
What do you dislike about the product?
There isn't much I dislike, I think HS has only gone down once briefly the entire 18 months I've been using it. Sometimes the email tracking attributes opens to the wrong person, but I'm not sure if there's a way our admin can mitigate that.
What problems is the product solving and how is that benefiting you?
HubSpot makes it very easy to add/import leads or contacts and house all of the records. It feels very lightweight and fast, which has made it great for new employees to pick up quickly.


    Machinery

If You're Not Using HubSpot Sales Hub, You're NOT Being As Efficient As You Could Be!

  • June 24, 2020
  • Review provided by G2

What do you like best about the product?
Task reminders are a MUST and so easy with the auto-generated check boxes on emails or call logs. They're the only way I can be so effective in my follow-ups. Two Words... TIME SAVED!
What do you dislike about the product?
The mobile app is not as great as the online version but still better than nothing.
What problems is the product solving and how is that benefiting you?
Definitely earning more sales on long range/slow buyers. Being able to follow up and check your notes with ease helps close the deal on those buyers who come in today but aren't looking to make a purchase for several months. Just Click-Select date and BAM reminded to check in and close the deal.


    Kartik S.

Hubspot Training review

  • June 24, 2020
  • Review provided by G2

What do you like best about the product?
Experience sharing from sales professionals was very helpful. The courses I took were exactly on point and helped me understand sales in a better way. I am really glad that I look these courses as I didn't study sales in my graduation, but after taking these courses, I feel, I have a good knowledge.
Another thing which I would like to highlight is that they used a lot of real world examples, which helped me understand even better.
What do you dislike about the product?
Sometimes my video player used to hang a little this was only major problem which I face. Apart from this another problem which I would like to highlight is that, not all courses have a test. So you sometimes don't feel motivated to complete a course as there is not a materialistic goal in the end. Apart from that it was a pretty good experience.
What problems is the product solving and how is that benefiting you?
Helps me a lot in my daily job. It made my sales journey really easy. It also helped my manage my contacts easily. another point is, because of hubspot we don't lose on to any clients, we can just refer to our old contacts and reach out to our clients.


    Computer Software

Automating with this CRM

  • June 23, 2020
  • Review provided by G2

What do you like best about the product?
I know there are many more features and functions still to be utilized and explored, but as of now the functionality as well as the technical support have highly impressed me and enabled me to make more use of my time.
What do you dislike about the product?
The inability to see contacts task geographic State Property within Tasks.
What problems is the product solving and how is that benefiting you?
I do not know of any at this time to which I am aware of. There are many features and functions still yet to explore which will further enable our progress and Im sure I will eventually have learned more.
Recommendations to others considering the product:
Great features functions and ability to automate, track, log and keep pipeline moving in the right direction.


    Scott W.

Fantastic Team with a great product

  • June 23, 2020
  • Review provided by G2

What do you like best about the product?
Hubspot gives us a great framework to deploy all of our 'top of the funnel' campaigns. We have seen a big jump in conversion. Their team has been incredible.
What do you dislike about the product?
I have a small issue with the support product, but want to be very clear that Sales Hub is amazing. Our support team does not like the search functionality. We did not acquire Hubspot for support, but it would be nice if it were more robust.
What problems is the product solving and how is that benefiting you?
The entire customer acquisition strategy is simply laid out and easily deployed in Sales Hub. Now that we are scaling a larger team, new team members get up to speed fast.
Recommendations to others considering the product:
Great software for companies looking to build their 'top of the funnel' efforts.