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    Naoufal F.

User friendly, efficient and time saving

  • June 03, 2020
  • Review provided by G2

What do you like best about the product?
Not having to use external spreadsheets to keep track of prospects' situation.
Having all the notifications about customers who interact with our content.
Using templates for our email campaigns.
Calling prospects anywhere on my laptop.
Taking notes while speaking to prospects.
Assigning taks.
Having associated companies on the records of the contact.
The HubSpot certification really trained me into using Hubspot and sales tactics efficiently even though I didn't have a lot of experience in Sales before hand.
What do you dislike about the product?
Honestly, having worked on other CRM, I don't have a thing I dislike about hubspot on my mind.
Maybe not always having the accurate open notification when the prospect opens an email.
What problems is the product solving and how is that benefiting you?
Converting leads from years ago who needed nurturing.
Sending sequences and nurturing relationships with prospects.
Closing deals with existing leads who needed nurturing.
Not wasting time prospecting since marketing is generating valuable leads that know my company.
Having the informations on existing leads and keeping track of progress even if the colleague who contacted them left the company.
Having a dashboard with the most profitable sources of deals. This helped me allocate my time to leads from for example leads from events and get amazing results while working in a hard economy.
Recommendations to others considering the product:
it's the most user friendly CRM and efficient CRM I've worked on.
Data storage eliminates manuel data management.
Follow up notifications always remind you of following up with contacts without using external records.


    Vaidehi O.

Hubspot - a Creativity Hub

  • June 03, 2020
  • Review provided by G2

What do you like best about the product?
Like almost everything about Hubspot. Ease of Use, templates. Hubspot blogs are my personal favourite.
What do you dislike about the product?
Nothing as such as of now to dislike in Hubspot.
What problems is the product solving and how is that benefiting you?
Using it for email Campaign, CRM, Landing Pages.


    Insurance

Great CRM for B2B business

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
Easy integrations with other tools. Lucid. UI
What do you dislike about the product?
Notifications could be better also dash boards could be more interactive
What problems is the product solving and how is that benefiting you?
B2B sales management . Running campaigns straight from the crm
Recommendations to others considering the product:
Good CRM For enterprise sales. Need to catch up with sales force though


    Financial Services

HubSpot review from a long-time user

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
The integrations are fantastic - especially with regards to email tracking and email templates.
What do you dislike about the product?
There isn’t anything that stands out as a negative - occasionally it can take me a while to navigate the site to find exactly what I want.
What problems is the product solving and how is that benefiting you?
The email tracking allows me to identify when prospects are active and interacting with my outreach, so I can understand their behaviours etc.


    Giorgio C.

Easy to use

  • June 02, 2020
  • Review provided by G2

What do you like best about the product?
The interface is user firendly and quite intuitive even for users with no or low IT skills.
What do you dislike about the product?
Sales reporting systems can be improved a lot.
What problems is the product solving and how is that benefiting you?
Sales Process implementation and automation.


    Daniela A.

It is an excellent CRM

  • June 01, 2020
  • Review provided by G2

What do you like best about the product?
the workflows, the pipelines, the support
What do you dislike about the product?
The slowness in loading lists and falls that sometimes
What problems is the product solving and how is that benefiting you?
It is an excellent CRM, it has changed the way we do things, improving our processes and providing more automation and decision making tools.


    KC C.

Great starting CRM for SME

  • June 01, 2020
  • Review provided by G2

What do you like best about the product?
Simple to learn and with a ton of knowledge in the academy section for self learning.
What do you dislike about the product?
Some of the setup is a bit rigid, which is understandable for SME, however for enterprise client they may prefer something that can be more customised.
What problems is the product solving and how is that benefiting you?
Have a single source of truth in terms of customer data.


    Paolo S.

HubSpot is far and away the best CRM for my business, but an even better learning tool

  • June 01, 2020
  • Review provided by G2

What do you like best about the product?
The HubSpot academy changed the way I viewed sales and marketing for the better and made it incredibly easy to implement concepts into my day-to-day.
What do you dislike about the product?
It's a little buggy sometimes. But for a CRM that is constantly evolving and strengthening, this can be expected.
What problems is the product solving and how is that benefiting you?
HubSpot helped me see a problem I never knew I had. I am now able to rely on clear data on who my customers are and what they need. Gone are the days where I'm sending out blast emails to everyone in my database to see who's interested in my new product. I'm segmenting my audiences and I have a strategy for every buyer persona in by CRM.


    kalindi p.

Great CRM tool and really helpful in Marketing

  • May 29, 2020
  • Review provided by G2

What do you like best about the product?
It helps us in growing our business as we use to manage our company's interactions and relationships with both current and potential customers.It is designed to turn leads into sales with the email marketing, it provides a collection of rich marketing email templates.It helps in customer engagement and marketing automation.
It does a great job with blog marketing which really helps the customers to connect with the company.
What do you dislike about the product?
I believe it is quite expensive especially for the companies which are starting out and do not have a big budget to spend on the marketing.
What problems is the product solving and how is that benefiting you?
It helps in generation of high quality lead for our startup.In person it is difficult to follow up on the leads but Hubspot solves this problem for us with its automatic follow up email, which helps us in high conversion rate.
Recommendations to others considering the product:
It is better than most of the CRM's in the market today but it is on a expensive side so companies and individuals who can afford it should go for it


    Andrea O.

The HubSpot CRM has revolutionized our company!

  • May 28, 2020
  • Review provided by G2

What do you like best about the product?
We have used the HubSpot CRM to maximize our efficiency. We are better organized and love using the workflows to create automation. It keeps us on track and information/tasks no longer slip through the cracks.
What do you dislike about the product?
I don't love that every person that emails me is added to my contacts when I use the Hubspot integration. This causes a lot of bounce backs when we send our marketing emails. Perhaps there could be a way to select which emails you want to turn into contacts.
What problems is the product solving and how is that benefiting you?
With our previous CRM we couldn't create multiple tickets for one deal, and we couldn't associate companies with contacts. Being able to do this in HubSpot alleviates a lot of confusion. Using the Hubspot workflows and pipelines has enabled us to save time and feel confident that we are not missing anything.
Recommendations to others considering the product:
Use HubSpot CRM to maximize your efficiency. Get better organized by using the workflows to create automations. The training videos are super informative and not only cover how to use HubSpot, but also teach you great information about Sales and Marketing. I love that you can receive certifications that you can add to your LinkedIn.