Sales Hub Enterprise
HubSpotExternal reviews
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Organize your sales approach to find success
What do you like best about the product?
The ability to separate leads into automated sequences gives me to ability to stay in touch with those leads while focusing on hotter leads.
What do you dislike about the product?
The App could use a lot more functionality. I should be able to do everything, or most things, via the app while on the road that I can do via the computer.
What problems is the product solving and how is that benefiting you?
No leads fall through the cracks, the speed of templates and sequencing, and a single source to hold my communications and information.
Love Hubspot!
What do you like best about the product?
Easy to navigate. Keeps track of everything in one place - tasks, calls, emails, notes, etc. The app is especially helpful as you can get notifications directly to your phone, see when clients have opened your emails, dial directly from and log the call easily, etc. Makes my job a lot easier and it's a huge time saver as inputting these things manually can often be a time suck and take away from the business of actually selling and prospecting. The dashboard is also really easy to read and understand - I like seeing where I stand among my peers on the leaderboard when it comes to outbound emails, closed deals, etc.
What do you dislike about the product?
I really don't see any downsides to using Hubspot. This is my first time using CRM software so I can't really compare it to competitors but I have no complaints. I would recommend maybe including some sales tips, cold call scripts, or template suggestions within the actual software. I receive these via email from HS on occasion and have gotten some valuable information when taking the time to read them, but it would be helpful to maybe have this in a panel somewhere when I'm actually writing emails or placing calls to quickly refer to when I'm stuck and could use a helpful tip or suggestion.
What problems is the product solving and how is that benefiting you?
As I mentioned earlier, it's a really efficient tool for keeping track of everything in one place. I can just click and give myself a task and I'll receive a notification on the day that those tasks need to be completed and you can mark them off when they're done. I love that feature. Sequences also are incredible. I can setup 500 emails per day, with followup emails and tasks for each client, and be done with it. Then I just wait for the responses to roll in or dedicate my extra time to sourcing new leads.
Very easy to use
What do you like best about the product?
Learning materials and on-screen prompts to guide you
What do you dislike about the product?
There is a limit on the number of emails you can send per day
What problems is the product solving and how is that benefiting you?
Using it as our CRM tool and source of all client info. I like the ease of use. I didn't have experience in CRM before using hubspot but find it very easy to use and I like their learning materials.
Excellent software to manage a lot of info with very little time
What do you like best about the product?
I think the meetings planner is a great toll that helps me book meetings on a daily basis with just a few clicks and it delegates the planning to the customer so I don't have to spend time sending multiple emails trying to figure out a time that works for both parties. I've gotten good feed back from people who have used it as well.
Awesome tool!
Awesome tool!
What do you dislike about the product?
I have trouble understanding how to create my own dashboards. I do like how they have default ones to use, but it can be a little overwhelming to try and build your own. I think I need some tutorial resources to build my own.
What problems is the product solving and how is that benefiting you?
It helps me manage a lot of content and keeps me extremely organized. When clients call in a year later I am able to quickly pull up there contact and pick up where I left of with them as it displays the emails, calls, and notes. I like how the activity feed very simply keeps track of every thing that has happened with the contact to keep me informed when people call in. Very Useful!
Recommendations to others considering the product:
Huhbspot is a great resource that has a lot of automation features. Like creating companies and contacts instantly from just being email. This save a lot of data entry time. I also like using the sequences that send a lot of content at designated times whit just a few clicks. The ability to take detailed time stamped notes is very useful as well.
Great product.
Great product.
A user friendly platform
What do you like best about the product?
I think HubSpot is super user Friendly. The downside to a more advanced system like a Salesforce is it can have a much longer ramp up time and it takes a long time to learn all the small capabilities that exist. HubSpot is something you can get the hang of and master within a few days. Their customer success/service team is easily accessible, quick to respond, and very helpful as well.
What do you dislike about the product?
The thing that can improve most for HubSpot is probably it's reporting capabilities. I come from a Salesforce background where we could report on any and everything in every way. HubSpot is limited with the way you can compare certain information, notably when reporting on deals in the pipeline, and the type of reports you can build, but it's still often enough to get the job done. I'd also like some more capabilities within the email scheduling area.
What problems is the product solving and how is that benefiting you?
We are solving our email outreach problems and CRM problems to keep track of contacts. I have found some benefits in the ability to create custom properties for contacts giving you the ability to enter any information you'd like.
Very user-friendly but powerful CRM
What do you like best about the product?
Hubspot Sales Hub CRM has all the bells and whistles of competitor CRMs, but it is extremely user-friendly. It's very easy to create and send templates, set up meetings, build lists, work through tasks, and find intelligence on the engagement of prospects. it's very easy to learn, and the ongoing support and professional development is very strong (and is specific to sales users).
What do you dislike about the product?
There is not much I dislike about this products. Everything seems to work without a hitch.;
What problems is the product solving and how is that benefiting you?
The intelligence of prospects engagement is very easy to understand with HubSpot tools. I can easily build a list for myself in under 30 seconds that then informs by prospecting.
Easy CRM with ALL the tools
What do you like best about the product?
I love that it's an all in one platform. You can call, email, set follow ups etc all in one place. They have made the platfrom very easy to navigate. The customer service and support team have gone above and beyond helping with any issues we have had in the past.
What do you dislike about the product?
I wish there was a dialer. Glad all your contacts in and dial away! Also, there used to be a sidebar on the custoemrs website that gave company information, competitors, and the ability to "add to CRM" by clicking one button. I wish you could bring that feature back. It was one of the main reasons we initially signed up for Hubspot.
What problems is the product solving and how is that benefiting you?
It has eliminated the need for calendar reminders in my email, notepads on my desk, and the need for a land line phone with the browser calling feature. We have integrated our website using the Hubspot platform as well, and this has helped with adding new contacts and tracking the progress.
Great system
What do you like best about the product?
The most helpful is building out automated sequences. This saves us time and effort essentially lowering our opex of manually sending our content.
What do you dislike about the product?
I'm not sure there is anything I dislike at this point.
What problems is the product solving and how is that benefiting you?
We are working on automating sales (as much as possible) by using a specific tech stack. HubSpot is a huge piece of that equation and has allowed us to properly identify leads.
Recommendations to others considering the product:
The ease of use of this system is what makes it stand out. The cherry on top is the amazing support that is there around the clock. Super attentive, not robotic.
Great Product, Does Everything We Need
What do you like best about the product?
HubSpot Sales makes it easy to manage not only sales leads, but also success. We use it to handle our outreach efforts to high priority customers. We love their meetings capability too and how it integrates with Zoom.
What do you dislike about the product?
The only thing HubSpot could work on in general is handling contacts who need to be assigned to more than one company. The way it's handled with Related Companies is okay, but it could be improved some. This extends to every piece of the software.
What problems is the product solving and how is that benefiting you?
We use HubSpot to manage all our sales outreach and track all of our efforts. We love HubSpot and use it for every part of our business.
Hubspot makes CS much easier
What do you like best about the product?
The fact that you can use all sorts of tools like notes, emails, messages, tracking, workflows, marketing, you can use workflows and cta for bots. I love the fact that it can be added to your email for templates. You can organic a queue and follow it without any problems
What do you dislike about the product?
it is slow sometimes and it makes it difficult to work
What problems is the product solving and how is that benefiting you?
We use it to send marketing emails,t track information, and assign tasks to our team. It is great for the team members to keep a record of what is happening with the whole team
Recommendations to others considering the product:
It is an amazing tool. For sure you need to use it as it makes job easier and information handy for everybody at the team
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