Sales Hub Enterprise
HubSpotExternal reviews
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Simple but Intelligent App
What do you like best about the product?
Inbuilt AI
Simplicity
Ease of use
High Performance
Simplicity
Ease of use
High Performance
What do you dislike about the product?
As of now, not found anything to dislike in Hubspot. Still exploring :)
What problems is the product solving and how is that benefiting you?
Leads, Contacts, Accounts and Deals management.
Best CRM I Have Used
What do you like best about the product?
I really enjoy how quickly I get responses when I have issues with the CRM. Typically they are user errors.
What do you dislike about the product?
It is unfortunate that I am unable to set a forget an email to be sent weekly automatically. I have to create an email each week to send.
What problems is the product solving and how is that benefiting you?
Converting more leads. Providing better customer service.
My Hubspot Experience Review
What do you like best about the product?
Honestly, the ability to structure my entire business with my team, know where clients are in our pipeline, and the ability to see this data showcased in an organized fashion. Also, I find it massively beneficial the way hubspot integrates throughout our entire website making sure that nobody slips through the cracks anywhere as long as you stay pretty much diligent.
What do you dislike about the product?
I wish it was a bit easier to organize contacts and deals, If you get backed up in tasks it becomes very easy to end up letting hot leads slip through the cracks depending on the way you set up your leads or pipeline for your company. Perhaps notifications based on how far somebody is down the pipeline would be massively beneficial even if they don't have a task assigned to them because they slipped through the cracks.
What problems is the product solving and how is that benefiting you?
I've been able to solve the ability to keep all my clients inbound and outbound (and even in person) all centralized in one awesome CRM. I love the way Hubspot works even on the go as I'm a natural marketer and very often will meet new leads in person.
Recommendations to others considering the product:
When you are using the HubSpot CRM, One key tool for proper CRM management is to add deals directly to your contacts, Don't do it for a few, do it to all of them. This makes organization of your contacts and their associated companies far easier when compared to just placing all touchpoints in the contact
Easy to use tool
What do you like best about the product?
Hubspot is easy to use and track your lead
What do you dislike about the product?
the ui can get a little clunkly when dealing with complex deals that have a lot of deals or users attached to it.
What problems is the product solving and how is that benefiting you?
Keeping track of my leads and what their action have been on the site
I have already recommended to several people
What do you like best about the product?
A clear structure for team members to collaborate.
What do you dislike about the product?
The way in which I currently separate contacts into stages is a bit clunky. I would like to have a scale from scraped emails to inbound enquiries as well as a way to track decision makers.
What problems is the product solving and how is that benefiting you?
I am able to organise large volumes of data around our client relations quickly and effectively by having the information I need when I need it.
Recommendations to others considering the product:
Take your time to familiarise yourself and set up the CRM in a way that suits you and your business. The benefits are not realised immediately but in time add up. You can really gamify the CRM processes making it a joy to work with for you and your team.
Good program
What do you like best about the product?
I like a lot of things about HubSpot CRM. We also have the marketing and website hosting as well though so that is going to play into the CRM too. I like that we can see who is on our site and what they look at. I like how it tracks their journey from the first click to the last. It shows all of the history in their feed which is great!
What do you dislike about the product?
HS is costly, for the package we have. We pay $1000 per month for it so that is a lot.
What problems is the product solving and how is that benefiting you?
We have our contact database in HS CRM and use it to email, blog, track deals, etc. It is great for all of those things if you need a system that keeps track of all contacts and their journey through your sales cycle.
Fantastic CRM still growing to be better every day
What do you like best about the product?
I love the Queue! It helps to stay on pace and organized. Is it possible to add more queue fields?
The filter helps pinpoint exactly what you are looking for.
The filter helps pinpoint exactly what you are looking for.
What do you dislike about the product?
Hubspot would be even better if you were able to call 2+ people at a time like other CRM's.
I wish you could put New Leads in a queue from the contact list instead of creating a task to assist in the initial contact, especially in the first 72 hours that are crucial.
I would love the ability to send a template email to multiple people at the same time, for specials or pinpoint marketing.
I wish you could put New Leads in a queue from the contact list instead of creating a task to assist in the initial contact, especially in the first 72 hours that are crucial.
I would love the ability to send a template email to multiple people at the same time, for specials or pinpoint marketing.
What problems is the product solving and how is that benefiting you?
My phone # (with TMobile) comes up scam likely calling through the browser when I have made more than a few hundred calls in the month. I have incorporated a google # as a backup. Also, I have contacted Hubspot and TMobile about this ongoing issue with no resolution yet. Neither source can find a solution. Is this something that will be fixed sometime soon?
It is definitely a benefit to have multiple phone numbers to call from.
The details of emails sent, opened and clicked are fantastic in alerting you to what their interest is. Is there a way to get an alert for emails opened in real-time?
It is definitely a benefit to have multiple phone numbers to call from.
The details of emails sent, opened and clicked are fantastic in alerting you to what their interest is. Is there a way to get an alert for emails opened in real-time?
Recommendations to others considering the product:
Hubspot is a great product assisting your business with constant communication with your customers. It has fantastic tracking features within the CRM to track growth as well as anything else you could think of. The ability to customize every interaction is by far the best feature. Help with anything in HubSpot is just a click away with fast direction and solutions.
Better, more consistent client/prospect contact is a possibility!
What do you like best about the product?
We are not typical sales in my industry but just as much project managers. Sell the job, then manage the production and implementation process up to and following delivery before actions I'm responsible for are complete. That being said it makes keeping in contact with clients that don't have active projects at the time sometimes difficult. Hubspot has helped me track and improve my contact with clients that don't have current active projects and helps me to stand top of mind to both customers and tentative prospects. The ability to set up sequencing and reminders, or tasks, has made client management and engagement easier than in the past and much more streamlined than I've had in previous CRM systems.
What do you dislike about the product?
It takes time. We're also still working out bugs as to what gets task notifications and making them the most useful tasks. I seem to be getting task reminders to update close dates on deals that already have close dates assigned.
Any type of CRM will take time to manage and keep clean. It can feel like dual entry to a POS system but the info that's being tracked is worth the time and reporting back to sales managers and ownership becomes easier.
Any type of CRM will take time to manage and keep clean. It can feel like dual entry to a POS system but the info that's being tracked is worth the time and reporting back to sales managers and ownership becomes easier.
What problems is the product solving and how is that benefiting you?
Constant engagement in a very busy environment. Increased response times and better service to clients. I love the sequence feature. I can set it and forget it and the system will remind me when it's time to make that call or send that physical item based on what I have previously set. I can create and edit my own templates for sequencing so it actually sounds like me instead of a generic sales email.
Recommendations to others considering the product:
Try it. Start small if you're not sure. Always remember to keep your database current and updated. Garbage in=Garbage out. If you work it, it will work for you!
Love it!!
What do you like best about the product?
The easier way to manage all my contacts in one place. easier to send out automated emails with ease to personalize them. easier sending out meeting links.
What do you dislike about the product?
none for now. all the features are pretty helpful.
What problems is the product solving and how is that benefiting you?
the problem not having to remember every contact to follow up as the task reminders never fail to remind us.
Very useful tool for email marketing
What do you like best about the product?
We have been using HubSpot as a tool for email marketing for the last 4 years. It really very simple to use and can be easily integrated with Gmail.
What do you dislike about the product?
This tool is very expensive and hence not all the small businesses can afford it.
What problems is the product solving and how is that benefiting you?
We do a lot of email marketing using HubSpot CRM.
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