Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot is Great and easy to use
What do you like best about the product?
Sequences and Email integration. Takes as well are very easy to manage
What do you dislike about the product?
The fact you are only allowed to send 150 sequences per day
What problems is the product solving and how is that benefiting you?
General Follow ups and being up to date with my accounts. It is very easy to manage new contacts, general follow ups and tasks. On top of that Deals are easily managed as well. The company I work for is in the process of implementing Hubspot, so eventually we will have all the tools being properly used.
Recommendations to others considering the product:
Take some time to read it all and use the Academy section
Sequences made easy with good reporting metrics
What do you like best about the product?
HubSpot allows you to enrol large volumes of contacts into sequences, giving you reminders on when to contact and also good reporting metrics on how successful they have been. We can then use these reporting metrics to figure out what subject lines have the most impact and also where we need to change our strategy.
I also like that it integrates with Email on desktop - this makes the tracking easier as you don't have to manually ensure everything is being regularly tracked and thus reports are more accurate meaning we have greater insights into what might be working or not working in any case.
I also like that it integrates with Email on desktop - this makes the tracking easier as you don't have to manually ensure everything is being regularly tracked and thus reports are more accurate meaning we have greater insights into what might be working or not working in any case.
What do you dislike about the product?
The reminders could be laid out differently as one long list is confusing and unstructured.
This means that my priority tasks are often lost and therefore I don't get the important stuff done first.
I also don't like that the reports sometimes are a little clunky and its hard to change the time view on the dashboard easily.
This means that my priority tasks are often lost and therefore I don't get the important stuff done first.
I also don't like that the reports sometimes are a little clunky and its hard to change the time view on the dashboard easily.
What problems is the product solving and how is that benefiting you?
It has made my outbund targets more achievable which helps to prospect more people at more effectively.
We also use the reporting metrics in our team weekly meetings to help with prospecting going forward by taking learnings from the reports, to choose what subject lines are effective, whether the first email has been opened and how many clicks.
We also use the reporting metrics in our team weekly meetings to help with prospecting going forward by taking learnings from the reports, to choose what subject lines are effective, whether the first email has been opened and how many clicks.
Recommendations to others considering the product:
If you have high out bounding targets its really handy to use the sequences feature to make sure you hit these in measurable ways
Makes large amounts of outbounding easier!
What do you like best about the product?
Sequences in hubspot are extremely helpful! It makes my cold outbounding much easier. I can incorporate calls, tasks and connecting on LinkedIn into my sequence, which means I'm hitting my prospects with at least 10 touch points. Without Hubspot, things would have to be far more manual, which for an SDR can be tough when there are huge targets!
What do you dislike about the product?
My only criticism would be sometimes things don't link up properly. I can't put my Inmails on LinkedIn with Hubspot unless I copy and paste them and this can be frustrating sometimes! I have however contacted Hubspot help and they've been extremely good! They've passed on my feedback, and hopefully new features will be starting soon. Some dashboards I've attempted to personalise make haven't been possible, but that's because Hubspot doesn't have the features. Hopefully this will change when new things are upgraded!
What problems is the product solving and how is that benefiting you?
We're able to accurately track our deal cycles which means we're always in the know how our pipeline is doing and how targets are being achieved. Having all our contacts in one easy system makes not only our SDR lives easier, but also marketing. We can create lists which means all the different events we go to are seperated for easier contacting. We can also keep track of our meetings way easier, so everyone in the organisation is able to see the sales pipeline and how well we as a team are doing.
Recommendations to others considering the product:
It is a great tool! Using every aspect of it means you get the most out of it, so make sure you watch the tutorials and see everything Hubspo can do.
A fast growing CRM that works great!
What do you like best about the product?
It’s flexible, accurate and very user friendly
What do you dislike about the product?
Not so great for multi currency with similar price points
What problems is the product solving and how is that benefiting you?
Sales tracking and reporting.
Recommendations to others considering the product:
What would you integrate with?
An incredible platform to streamline and centralize your sales process.
What do you like best about the product?
One of the most important aspects of HubSpot for us is that it is very user-friendly. You do not necessarily need to have a degree or be a "professional" to employ its platform to your operation. As a small-business-type of operation, this aspect of the platform has been crucial to our development and growth.
It has very effective tools to properly qualify your leads and journey with them at a personal level.
Also, HubSpot's support, whether be technical or customer success support, is top notch and they really value urgency and efficiency in helping you solve your issues and get your questions answered.
It has very effective tools to properly qualify your leads and journey with them at a personal level.
Also, HubSpot's support, whether be technical or customer success support, is top notch and they really value urgency and efficiency in helping you solve your issues and get your questions answered.
What do you dislike about the product?
HubSpot's focus is very much on lead capture, so if you're a business that has other goals beyond lead capture, you may be limited on tools and resources in HubSpot (e.g. Running application forms for a school through HubSpot).
What problems is the product solving and how is that benefiting you?
With HubSpot, we have been able to effectively and efficiently understand where our leads are at in their sales journey and meet them with personalized guidance.
Recommendations to others considering the product:
Unless you have a large, very capable team to dive right into all that HubSpot has to offer as a CRM, start small with the subscriptions you purchase from HubSpot and work your way up. There are many features and capabilities you get with lower-tier subscriptions, whether it be sales, marketing, CMS, etc.
Do not expect HubSpot to absolutely meet every single one of your needs, but you can expect that it will come very far to do so. It is a rapidly growing platform that is continuously expanding its capabilities.
Do not expect HubSpot to absolutely meet every single one of your needs, but you can expect that it will come very far to do so. It is a rapidly growing platform that is continuously expanding its capabilities.
Excellent tool for prospecting your leads
What do you like best about the product?
The email sequences are a real time-saver. I can enrol multiple people into a sequence of emails with minimal effort. The support team is also really effective and quick to respond.
What do you dislike about the product?
Sometimes changes are made to the system that make the UX worse.
What problems is the product solving and how is that benefiting you?
The biggest problem it solves is the lack of time I have to email multiple people, multiple times. I just could not do what HubSpot does in real time. We get a really decent response rate too.
Great CRM
What do you like best about the product?
Simple but yet with many features.
I love the way you can automate procedures.
I love the way you can automate procedures.
What do you dislike about the product?
Contacts and company are not in same page.
What problems is the product solving and how is that benefiting you?
Email suggestions that dramatically increase reply rate.
Turning 2020 Vision into Reality
What do you like best about the product?
The automation available through sequences and how much time is saved. I was brand new to this CRM platform, but it was fairly intuitive to use and it didn't take long to set my systems up to generate thousands of leads.
What do you dislike about the product?
The time it takes to create the sequences.
Email bounce backs can be delayed by more than 24 hours.
Email bounce backs can be delayed by more than 24 hours.
What problems is the product solving and how is that benefiting you?
It eliminates the need to initiate the client follow-ups. I'm finding there to be more engagement, not in the initial email, but in those that follow that provide further insight into our company and our blogs.
HubSpot the amazing CRM
What do you like best about the product?
It helps me keep track of all the information required so that I can make sales quickly and efficiently
What do you dislike about the product?
The only thing that I really dislike is that it does not have the functionality to forward emails. Hopefully this gets resolved soon.
What problems is the product solving and how is that benefiting you?
Traceability and trackability are the main problems that this CRM tackles and the benefits are more efficient work can be accomplished by the team.
Better than many CRMs
What do you like best about the product?
HubSpot is not as cumbersome/overwhelming as a certain other very popular CRM. When entering information for a ticket or contact, for example, it's easy to understand what needs to be entered where, making it more user-friendly and not requiring an expert or special administrator to figure out how to get things done.
What do you dislike about the product?
I do find that search results can be a bit clunky and most of the time I'm unable to find what I need if the search terms are not very specific.
What problems is the product solving and how is that benefiting you?
We use HubSpot to manage our customer support tickets. It's been easy to track the status and make updates as well as respond to our customers through this CRM.
Recommendations to others considering the product:
It's a great CRM, not too cumbersome, easy to navigate and easy to use
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