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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Financial Services

Good CRM - Not Specific to my Industry

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
I like how easy it is to use. I like the filters, email templates, Note sections and the sequence.

The email signatures look really professional. The support I received from Emily is amazing and she worked with me on what I wanted
What do you dislike about the product?
I need a CRM that is more specific to my industry. Which is private money.
What problems is the product solving and how is that benefiting you?
I like the sequence and I like the tasks that I can assign to my self
Recommendations to others considering the product:
Be open minded. HubSpot will work with you and find solutions to make it work for your industry and needs


    Mitchell N.

Great user experience

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
The system is very user friendly and has a lot of functionality. I have used many other systems and none of them compare Hubspot in regards to how easy it is to use the platform.
What do you dislike about the product?
The main thing I dislike is not being able to mass update a contact based on a list of tasks. I am just a user on the platform and do not have full functionality, so I'm sure if I had access to all things in the CRM than I would have a better idea on how everything works on the backend.
What problems is the product solving and how is that benefiting you?
nurturing leads and being able to track their engagement with the content I'm sending them. With other systems I have used in the past, I needed to integrate multiple software in order to do my job effectively. This includes separate software for the crm, email marketing, ABM marketing, and prospecting. It became very confusing and also wasted unnecessary time. With hubspot I am able to do everything from one spot which really helps with tiime management, and having everything in one spot. I have only been using hubspot for a few months but already like it better than all of the other systems I have used in the past.
Recommendations to others considering the product:
Give it a try. There is also a free version that has limited functionality, but at least give you an idea on the user interface.


    Olmo M.

Mandatory if you are serious about business

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Working together with coworkers is easy and all the sales process is digitized, which unlocks transparency and speed. I especially use a lot of workflows to automate small parts of the workflow.
What do you dislike about the product?
The integration with Gmail could be better. there is a chrome plugin but only works when using chrome on my computer. does not work on the mobile Gmail app.
What problems is the product solving and how is that benefiting you?
transparency in the sales process. help organize work as a team. creates a single point of interaction for everything related to sales.
Recommendations to others considering the product:
easy to use, well documented, great support, customization is possible.


    Rachel M.

Such a great CRM system for a growing company!

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot has been a fantastic CRM System for our growing company! We secure a lot of business through the Inbound lead feature, along with tracking who is visiting our website. We are able to continuously pull data and create reports that help us plan and execute our company goals.
What do you dislike about the product?
HubSpot's task and Queues features are fantastic! It would be nice to view them in a calendar format. We love that HubSpot integrates with gmail, however we have noticed attachments need to be limited to a certain size in order to send or view. These would help the user experience tremendously!
What problems is the product solving and how is that benefiting you?
Before HubSpot we had a problem capturing leads and contacting them in a timely manner. We LOVE the sequencing tool, so our prospects will receive custom email templates we've created and set dates for them to be sent. This allows for us to be pleasantly persistent while saving us a lot of time.
Recommendations to others considering the product:
Would highly recommend HubSpot! Fantastic feature, along with Trainings for your team.


    Higher Education

Hubspot CRM review

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Clean UI, easy to use, tutorials everywhere
What do you dislike about the product?
Load times in page nav, going between each pane takes way too long.
What problems is the product solving and how is that benefiting you?
Initiate and managing the sales cycle in one tool, and it is SO EASY TO USE.


    Cheryl J.

Hubspot is great!

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
We are utilizing the entire suite of Hubspot, and the ease of use is great, but some of the features like the @mention, playbooks, chatflows, etc. We are starting to use more and more features and have not been disappointed yet.
What do you dislike about the product?
There is not much I don't like about Hubspot.
What problems is the product solving and how is that benefiting you?
Using Hubspot has allowed us to create relationships with our prospects and students and be able to nurture them where needed.


    Jader A.

Amazing tool

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
I really like to use this tool, it's sample and easy to my organization. Using HubSpot CRM propose me to deep my customer service. I like so much filters that I can create to my wallet of customers.
What do you dislike about the product?
Sometimes I need to call to foreigners customers and I have problems to complete my calls.
What problems is the product solving and how is that benefiting you?
This problems about calling are okay, I think so that this problem above isn't frequently.
Recommendations to others considering the product:
HubSpot is an excellent CRM, easy and intuitive. For who whats to use this, i'ts very confident. On my daily tasks, this tool propose me a great level of organization and results of my work. I'm happy using HubSpot, my company is happy using this as well.


    Telecommunications

one-spot-shop for all your lead needs!

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
I utilize the "Task" completion sequence on a daily basis. It allows me to quickly and easily run through calls, emails, etc.
I also thoroughly enjoy the contact filters and the option to create and save your own.
The email extension is great too - keeps me updated
What do you dislike about the product?
I am responsible for updating 200+ contact/lead statuses a day - there is no way to group contacts and mass update their statuses, which would save hours of my time
What problems is the product solving and how is that benefiting you?
HubSpot allows me to connect with hundreds of potential and current clients on a daily basis with almost no effort. Being able to schedule meetings, calls, and even follow-ups in one application is incredibly easy and efficient. I am "new" in terms of using this kind of technology and I was pleasantly surprised at how easy-breezy and user-friendly HubSpot is.
Recommendations to others considering the product:
I would highly recommend HubSpot to anyone, specifically those in Sales, Advertising, Marketing or Public Relations. Easy to use, customizable to your specific needs, convenient, good for monitoring progress


    Alexander D.

Hubspot goes above and beyond all company based needs, every month I find a new use

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
Being able to create workflows that automatically organize, arrange, and automate sales related processes.
What do you dislike about the product?
It has a bit of a learning curve for new people on the team to be able to properly use it.
What problems is the product solving and how is that benefiting you?
Being able to organize and tackle the most important leads so our company can grow in sales.


    Daniel M.

Hubspot keeps me on track

  • February 28, 2020
  • Review provided by G2

What do you like best about the product?
I like how you can set daily task lists and set them in a queue, this gets me through them a lot quicker.
What do you dislike about the product?
To use Hubspot to its best ability you'd need a lot of training, it would be better if there were simpler processes.
What problems is the product solving and how is that benefiting you?
We generate a lot of leads through events, Hubspot allows us to upload these to the system and then assign them to individual members of the team. Making our jobs easier to chase them up. This creates so much more time for us rather than working through a spreadsheet, giving us a real benefit.
Recommendations to others considering the product:
This is definitely a tool to help drive your business success, a very reliable CRM system