Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot is user-friendly, innovative, and flexible for sales and marketing teams.
What do you like best about the product?
Filters are an amazing way to sort through contacts and hubspot acadmy makes it easy to learn the system. I really appreciated the ease of the system and how user friendly hubspot really is. I could find my contacts easily and the data from my calls was easy to access and use to evaluate.
What do you dislike about the product?
I would like to see the ability to edit more of the set calling features. I would love to add a hang up option for the calls because that happens in my line of work a lot.
What problems is the product solving and how is that benefiting you?
Connecting with valuable contacts and not letting them slip through the cracks. Before a lot of our contacts where getting lost, but now we have filters set up to actually find them. We are also trying to solve our low apps versus calls problem currently with Hubspot.
Recommendations to others considering the product:
Do it! Hubspot was well worth the investment for our team and really helped propel us forward to do what we aimed to do. It's so helped us approach our goals as a team and we are on the road to achieving the response from our contacts that we are hoping for. Also the help center is such a great resource, we have gotten great assistance from all of the staff. Lastly, we love huspot academy. I would recommend watching as many videos as possible. We've found that the more we learn from the resources already provided, the more we understood the system and processes to their full capacity.
Sales Lifeline
What do you like best about the product?
I love the sequences, templates, and tasks!
What do you dislike about the product?
I would like more options for reports and more help with sequences.
What problems is the product solving and how is that benefiting you?
Keeping track of ALL communication, ALL information about potential and current customers, and allowing me to have meaningful interactions with them in an efficient manner
Recommendations to others considering the product:
Hubspot is the backbone of my sales process. Everything is all in one place. Each day I can log on to Hubspot and spend the entire workday completing tasks. These tasks are what move the needle in our business. I am able to keep the conversation going with so many people simply because of tasks, organization of software, and sequences. I highly recommend Hubspot!
Great Program for Team Collaboration and Provides Helpful Insight into Your Sales Cycle
What do you like best about the product?
The "Deals" feature has been the best for increasing efficiency and transparency and facilitating sales team communication. We are constantly using the "Task" feature to prevent any prospects from falling through the cracks! The deals forecast feature has been key for forecasting our sales and evaluating our goal progress. We just recently added the ChatFlow feature to our website and have seen great results by integrating it with our Slack program as well.
What do you dislike about the product?
I dislike that I may not be taking advantage of all Hubspot's features or using it as efficiently as I could. It can be overwhelming, especially for those new to CRM. I feel like I am constantly finding new features I did not know about!
What problems is the product solving and how is that benefiting you?
HubSpot CRM has substantially increased our team collaboration. It allows us to maintain a centralized database and house all of our communication in one place. "Deals" is one of our most used features as it allows us to streamline the process of following up with prospects and allows us to not only organize our prospect pipeline but our current client pipeline as well which is great for tracking our contract renewal process. HubSpot has allowed us to automate our everyday tasks, increasing the overall efficiency of our sales team. The Deals Forecast has provided valuable data that allows us to be consistently monitoring our sales performance and identifying areas of opportunity in the sales cycle. Overall HubSpot has been a great CRM platform for our small but growing marketing agency!
Recommendations to others considering the product:
It's a great program as long as you are willing to dedicate the time to learn how to use it efficiently. There are many different ways to leverage HubSpot in your company so it is definitely not one size fits all!
Love Hubspot CRM
What do you like best about the product?
Fast onboarding and it links with Hubspot
Simple to use
Free option
Simple to use
Free option
What do you dislike about the product?
Wish there was more integrations, but otherwise it's amazing
Would love to see the option to send templates to multiple recipients in the free version
Would love to see the option to send templates to multiple recipients in the free version
What problems is the product solving and how is that benefiting you?
Tracking leads and staying organized
4 years of using HubSpot
What do you like best about the product?
I love the transparency into our deals, emails, phone calls, etc. I really can see what all 16 sales reps are doing with the system. We started on the free package when there were only 4 of us in the company and easily scaled to having 38 users in the system.
I also really like the ability to customize properties that are available on companies, contacts, and deals which allows us to understand where our customers are coming from and who we should be targeting.
I also really like the ability to customize properties that are available on companies, contacts, and deals which allows us to understand where our customers are coming from and who we should be targeting.
What do you dislike about the product?
Really not a fan of the quoting and contracting tool. Wish it was more flexible to how we operate our business but we have found a way to make it work.
Sometimes we struggle with the setting up of companies as we work with High Schools and they way it connects through their website causes us some problems because the websites direct back to the district vs. the high school. We also have clients who work at another clients facility so trying to keep contacts/companies straight sometimes is a problem.
Sometimes we struggle with the setting up of companies as we work with High Schools and they way it connects through their website causes us some problems because the websites direct back to the district vs. the high school. We also have clients who work at another clients facility so trying to keep contacts/companies straight sometimes is a problem.
What problems is the product solving and how is that benefiting you?
My major problem at this point is still the cost of CRM in general. We have a large number of contacts in the system which bloats our cost and even though we are a funded startup, we still are dedicating a significant junk of our money each month to a CRM. Realizing this is one of the most important tools in a company we will always make that financial commitment to use a robust CRM.
We are really happy with the reporting tools and the integrations available through HubSpot. This has made life as a startup easier as we use many of those other products everyday.
We are really happy with the reporting tools and the integrations available through HubSpot. This has made life as a startup easier as we use many of those other products everyday.
Recommendations to others considering the product:
Take the training's and make your team take them. This will expedite your learning process and help you start to digest your business much faster. Really simple to just get setup and starting using it, but we made a ton of mistakes early on because we didn't do the training's right away.
Very pleasant and organized platform.
What do you like best about the product?
I like the organization of contact info on left side. Activity middle, and related info on the right.
What do you dislike about the product?
Hubspot can bog down and get a little slow at times using so much information.
What problems is the product solving and how is that benefiting you?
We are solving initial contact problems through customizable sequences.
Recommendations to others considering the product:
It is a very simple and easy to administer program for Sales and Marketing professionals.
Its very user friendly
What do you like best about the product?
It's a very user-friendly system. very easy to learn.
What do you dislike about the product?
I have not found anything to dislike. I cant comment.
What problems is the product solving and how is that benefiting you?
easy to put orders through.
Recommendations to others considering the product:
I do not have any recommendations. Maybe in the future.
Hubspot Builds Peace of Mind
What do you like best about the product?
With Hubspot, I know I'm taking care of what needs to be done. Before Hubspot, I would have to scan my email inbox, take notes about follow-up calls, manage a to-do list, etc. But with Hubspot, it's all integrated in one place. I can see my activities at a glance, and set tasks that remind me when things need to be done. Honestly, my day now consists of launching task slides and working those tasks. When that list is done, I have the confidence that all is take care of.
What do you dislike about the product?
Working as a team, it would be nice to have a messaging system assigned to each lead. Currently, we use notes to accomplish this, but that's not what notes are intended for. It's a minor complaint/suggestion. I've had other complaints/suggestions and HS staff have listened and even added requested features.
What problems is the product solving and how is that benefiting you?
Honestly, it clears my head. No more sticky notes. No more email reminders. Everything is organized and clean in one place.
Also, my managers can see all the work I'm doing, even if it doesn't result in a sale, so I get more accurate feedback.
Also, my managers can see all the work I'm doing, even if it doesn't result in a sale, so I get more accurate feedback.
Recommendations to others considering the product:
Use the Hubspot community page to ease the adoption. And Hubspot support staff are awesome.
HubSpot CRM - perfect for small growing sales teams
What do you like best about the product?
We switched from Pipedrive and had a very smooth transition. The sales team loves how simple it is to use and the sales operations team loves how easy it is to generate dashboards, reports, and filters, with seamless integration to the Marketing module, which rocks!
The sales team is doing their own quotes from HubSpot CRM. Quoting works well, althrough still an evolving capability. Quotes sent from HubSpot provide visibilty to when they are opened and all of that history is recorded in HubSpot.
Overall, I am impressed how far the HubSpot CRM has come. The company is clearly making an investment and adding value with every release.
The sales team is doing their own quotes from HubSpot CRM. Quoting works well, althrough still an evolving capability. Quotes sent from HubSpot provide visibilty to when they are opened and all of that history is recorded in HubSpot.
Overall, I am impressed how far the HubSpot CRM has come. The company is clearly making an investment and adding value with every release.
What do you dislike about the product?
Need more options for quoting formatting, ways to show discounts (overall, by item, etc.)
Also, for subscription pricing need more options to show one time charges vs recurring, show first year vs annual, vs. total contract value.
Also, for subscription pricing need more options to show one time charges vs recurring, show first year vs annual, vs. total contract value.
What problems is the product solving and how is that benefiting you?
Visibility to the sales pipeline and forecast. Ability to easily adjust/redesign/ and update the sales process in the CRM tool as the company grows, offerings, and roles are added, and requirements become more comprehensive.
Seamless integration between lead generations, marketing campaigns, and sales.
Seamless integration between lead generations, marketing campaigns, and sales.
Recommendations to others considering the product:
Talk to HubSport CRM customers
Hubspot is a great and easy to use CRM i use on a daily basis
What do you like best about the product?
I like being able to run sequences to automate outreach and create workflows. I love the pipeline dashboard
What do you dislike about the product?
The sequence limit and the inability to edit sequences that have already begun.
What problems is the product solving and how is that benefiting you?
Keeping track of all of my deals and automating outreach to get new business.
It's much easier for me to stay on top of a large pipeline of deals and make sure I do my follow-ups.
It's much easier for me to stay on top of a large pipeline of deals and make sure I do my follow-ups.
Recommendations to others considering the product:
It's a great and intuitive tool that covers all the bases for CRM.
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