Sales Hub Enterprise
HubSpotExternal reviews
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Solid but could be simpler
What do you like best about the product?
The task tracker helps me stay organized.
What do you dislike about the product?
I wish I could add attachments to my templates
What problems is the product solving and how is that benefiting you?
I solving the ability to keep track of prospects
Simple and Effective
What do you like best about the product?
Calling Ques are one of my favorite features from a sales efficiency standpoint
What do you dislike about the product?
Can't reorder task ques anymore. The reporting isn't quite up to Salesforce and there aren't any significant or good telephone integrations or integrations with outreach.
What problems is the product solving and how is that benefiting you?
Efficiency and tracking
HubSpot CRM - Comprehensive Customer Interaction with Minimal Investment & Effort
What do you like best about the product?
Hubspot is a very well designed platform. Contacts, Companies, Opportunities and Activity ( tasks, email, phone, meetings) are comprehensively tracked with little additional user effort. This creates and maintains a very complete record of customer interaction in one single place. It is also simple to configure and learn.
What do you dislike about the product?
As with any product, there are issues; in the HubSpot case, they are very minor. For example, it would be nice to have more control of the auto-population of task titles when importing contacts by using the existing tokens provided in templating. Also, when exporting the productivity report, it would be nice to have all the details for each activity such as customer, company, related deal, etc.
What problems is the product solving and how is that benefiting you?
I am using it to track contacts through the sales funnel from leads to opportunities to revenue. It is a significant productivity gain by automating interaction logging and deal tracking.
Recommendations to others considering the product:
Leverage templates and sequences for sales automation
Great for organisation
What do you like best about the product?
My favourite thing is the deals section. I love the way the deals lay out in front of you and are easily moved along the pipeine. The information visible is great! Essential and the the point so I know exactly which one is which by looking at it
What do you dislike about the product?
I get 'Follow up' alerts for deals which are even in the 'Closed Won' section. Not sure if there's something I can do about this? I've not looked too much into it to be fair.
What problems is the product solving and how is that benefiting you?
Organisation I guess, having everything in one place really helps
Its been good. Customer service is great. Was used to salesforce
What do you like best about the product?
Sequencing. Links to files next to contact names
What do you dislike about the product?
That you cant edit sequences once you enroll people in them.
What problems is the product solving and how is that benefiting you?
Marketing w/ out a marketing team. Small startup
Easy to navigate and use CRM
What do you like best about the product?
How easy it is to tag team members, link contacts-companies-tickets-deals
What do you dislike about the product?
Contact page pushes action button off screen
What problems is the product solving and how is that benefiting you?
better teamwork between sales team and customer success team
I love HubSpot!
What do you like best about the product?
The fact that you get full access to HubSpot Academy - that's incredible. Also, the ease of use. I used Salesforce at my previous job and HubSpot looked like alien language to me at first but it was super quick for me to learn and pick it up. I really enjoy the fact that so many other things integrate into HubSpot. It's very helpful for me that it connects to Gmail so I can see when people have opened and clicked on my emails. I like that I can call prospects/leads directly in HubSpot through our Aircall integration.
What do you dislike about the product?
There are some quirks that are kind of annoying, like unneeded steps to do certain things. Other than that, I have no real complaints. I don't like how confusing creating sequences can be and saving them. There's a weird disconnect between the "creating new template" and "save existing template" when creating sequences.
What problems is the product solving and how is that benefiting you?
It's nice to be able to use email sequences so I don't have to manually send out every single email myself. I also really enjoy that everything is in HubSpot that I need & I don't have to use multiple programs. It's also really nice that HubSpot links and connects to everything as well. It's made everything very streamlined for me.
Recommendations to others considering the product:
HubSpot is a fantastic software that allows you to nurture your contacts/leads as well as keeping them organized all in one spot. It's also pretty amazing that it integrates with so many other software out there. I definitely recommend HubSpot if you need kind of an all-in-one platform to keep your company organized. Also, it's a fantastic resource for learning. There are tons of different and relevant courses in HubSpot Academy and they're easy to complete!
Hubspot makes things easy
What do you like best about the product?
The ability to customize filters and build out dashboards. Hubspot allows you to identify data trends easily. The ability to add several filters at once allows you to find opportunity in your data. Hubspot als makes it easy to manage a wide range of companies and the contacts within those companies. When dealing with a wide range of clientele Hubspot allows you to stay organized.
What do you dislike about the product?
There is nothing major that I dislike. I would like to see it make suggestions on filters based on searches. We build out lists, dashboards and filters. It would be neat to see if the Ai could provide suggestions based on previous searches.
What problems is the product solving and how is that benefiting you?
Finding where our clientele are in the decision making process and more importantly identifying actions they do or do not take in the buying process
Recommendations to others considering the product:
It is great.
Simple and communicates with Salesforce
What do you like best about the product?
I can easily bust through calls with just a click and notes are readily available when you start the call.
What do you dislike about the product?
While Hubspot does communicate communicates with Salesforce, it does not communicate everything you do in Hubspot to Salesforce.
What problems is the product solving and how is that benefiting you?
Just having more time to make faster dials is great! Also I like that you can link the hubspot to your calendar.
Recommendations to others considering the product:
If you're looking for something to make dialing and taking notes more efficient then this is the software for you!
Hub Spot: Making Contact and Connections the Easy Way
What do you like best about the product?
HubSpot employees a lot of one touch features and has an excellent record keeping system which helps to provide efficient and quality interactions. Being able to easily review account notes and records helps to keep me organized and prepared for each communication.
The email features, especially the sequences and templates, have allowed me to employ HubSpot as a personal assistant that creates a hands free way to stay in contact with my customers while providing useful information instantly.
The email features, especially the sequences and templates, have allowed me to employ HubSpot as a personal assistant that creates a hands free way to stay in contact with my customers while providing useful information instantly.
What do you dislike about the product?
I have not identified too many limitations with HubSpot. If I had to choose a feature that I don't find much success with, it would be the book meetings feature. I rarely receive customer interaction using this feature but it has not limited the amount of replies I receive.
What problems is the product solving and how is that benefiting you?
I have been able to improve my overall organization with HubSpot. Like I mentioned, having all of my interaction history readily available has created a seamless way to communicate with out losing track of information that has been covered. The sequence feature has been extremely helpful when dealing with multiple accounts so that I can focus on tasks that need to be completed while still communicating with my customers.
Recommendations to others considering the product:
Try this program because it was simplify your life and help keep you and your company's interactions and communications organized
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