Sales Hub Enterprise
HubSpotExternal reviews
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Love HubSpot more than Salesforce!!!
What do you like best about the product?
I love the e-mail tracking capabilities - it makes it much more easy to keep track of people.
What do you dislike about the product?
I wish there were more options under the contact file - I don't like the way it is displayed
What problems is the product solving and how is that benefiting you?
I see the benefits of the e-mail templates/sequences, since Salesforce didn't offer that.
Recommendations to others considering the product:
The email tracking portion is KEY as well as the sequences you can build for prospecting
I'm a legacy Hubspot Sales CRM user
What do you like best about the product?
I like the visibility of Company, Contacts, Deals and activity history with no scrolling is so much better than Salesforce. The simplicity of moving from a company view to contact view improves the speed of me completing my daily task
What do you dislike about the product?
Not much at all but I would like to cross filter across multiple objects for certain processes that we do...from time to time I'm limited.
What problems is the product solving and how is that benefiting you?
The biggest is that we have user that would not use Salesforce and now that we are in Hubspot he fully engaged with the HubSpot CRM solution. My sales team is able to stay in touch with our prospects and customers in multiple ways which delivers successfully closed/won deals.
Recommendations to others considering the product:
I've used ACT, Goldmine and Salesforce and Hubspot by far is the most user friendly CRM I've used and setup. The beauty of Hubspot is if you can think it, you can nearly always do it. Workflows and and Sequences makes life easier for all our users for staying in touch with our customers and prospects. You simply set it and forget it and let the business come to you.
Necessary Tool for all Hunters
What do you like best about the product?
Best features include easily scheduling sequences, set delays between emails, ect.
What do you dislike about the product?
Cant set default date/time for all first emails in the sequence
What problems is the product solving and how is that benefiting you?
Lead your own marketing efforts inside your own company
Dec 2020 Review
What do you like best about the product?
The ease of keeping track of everything involved in the deal.
What do you dislike about the product?
The interruptions that invariably comes with using anything on the internet.
What problems is the product solving and how is that benefiting you?
Keeping customers up to date with what's going on with their orders. The biggest benefit is that I can give them the information they want in a timely manner by using Tasks to remind me of what and when to look for the data.
Recommendations to others considering the product:
Try it, you'll like it!
HubSpot - Review
What do you like best about the product?
I like the fact that it is very well organized. It is very easy to set tasks and stay on track. The call recordings and activity feed are also very nice.
What do you dislike about the product?
Running out of hubspot minutes every month.
What problems is the product solving and how is that benefiting you?
Being able to record calls is huge for our business. It allows us to collaborate more as a team and get better as a salesman.
Robust platform but need stronger Customer Service access
What do you like best about the product?
ample features and capability/customization relative to other CRM. Works well as a sales CRM, especially if already using Hubspot for marketing. It's super fast and Hubspot addresses *infrequent bugs on the platform very quickly.
What do you dislike about the product?
Need various fields customized and difficult getting help from Customer Service. You can't put multiple #'s in the Company record page.
What problems is the product solving and how is that benefiting you?
seamless integration; syncing our team with marketing efforts much easier; I hear often that Hubspot is much more user-friendly than Salesforce as a sales CRM, and I've used Salesforce myself also.
Recommendations to others considering the product:
Outsource implementation if you don't have a strong sales engineer like we do.
Best CRM out there!
What do you like best about the product?
The best part is how I can see when prospects open emails and click on links, that is invaluable to me and I've found few other CRMs that do that.
What do you dislike about the product?
Not much, wish I had the higher access level but the price jump is too high.
What problems is the product solving and how is that benefiting you?
It has definitely helped me stay on top of prospects which helps me make more sales and earn higher commissions.
Recommendations to others considering the product:
Its a definite must have.
Great software for a number of reasons
What do you like best about the product?
I love getting into the weeds on the various aspects of HubSpot and really testing to see what it can do. The truth is that we are probably still only scratching the surface with it. My favorite part at the moment is workflows which allow us to automate a lot of what we do and better sort our growing client list for re-marketing and general sorting/filtering in the future. I also love the ability to build almost anything in the Deals section that helps with tracking sales.
What do you dislike about the product?
I can't think of anything I dislike about HubSpot at the moment. The support team is always great when I have a question or suggestion and it is rare that I find something that it can't do for us - even if it means a slight workaround to make it happen. We also use HubSpot for out marketing automation so there is definitely a lot going on in our system but I believe HubSpot does a great job keeping it all clear from each other.
What problems is the product solving and how is that benefiting you?
Lots of problems. Our website is not the best so we use it for some of our most trafficked landing pages, to send our newsletter, to automatically store information from forms, tracking leads, tracking sales, keeping track of all client contact in one place. HubSpot solves a whole host of problems we has prior to our using it, and we continue to grow and learn new things that it can help us out with as we continue to use it.
Recommendations to others considering the product:
Try it out first. I spent about 2 years with HubSpot on my radar before trialing it out and another few months using the marketing automation before we took the plunge and starting using it for real. I don't think everyone needs to take that long but be familiar with it and then jump in on whatever level you are comfortable with when you are ready.
Definitely Recommend
What do you like best about the product?
The automated email sequences and open notifications.
What do you dislike about the product?
Not being able to edit live sequences with additional emails attached. The enrollment process of having to manually confirm each address takes forever.
What problems is the product solving and how is that benefiting you?
Being able to handle multiple deal opportunities at once. I'm able to keep up with a lot more activity without the stress of manually inputting follow-ups, etc..
Excellent CRM!
What do you like best about the product?
The user-friendliness, tasks, and reporting
What do you dislike about the product?
At times, it takes a while to load pages
What problems is the product solving and how is that benefiting you?
The simplistic flow of converting a lead. The functionality that HubSpot provides within each contact entry makes it very easy to mark the progress and then track it within the reporting. Additionally, I can get more emails and calls done in a more efficient manner due to the layout and functionality of HubSpot.
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