Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Pleasant
What do you like best about the product?
The email tracking and task system have been very useful for our business.
What do you dislike about the product?
The number of system errors, whether that be; page freezes, task errors or calling issues.
What problems is the product solving and how is that benefiting you?
We have been able to follow the engagement with the consumer through email tracking and has made the follow up process better.
Excellent Sequence functionality
What do you like best about the product?
The ability to create multiple sequences and its broad detailed workflows.
What do you dislike about the product?
Reporting could be better and ability to add contacts to a sequence from the contact record itself
What problems is the product solving and how is that benefiting you?
Sales and Account managment
Recommendations to others considering the product:
Very good tool, alot more functionality than more basic sales driven CRMs, reporting can be connected to Zoho which is far better for this, and workflows are excellent
It becomes your friend if you let it!
What do you like best about the product?
The reminders, the speed and the ability to add documents
What do you dislike about the product?
I dislike the time it takes to make friends
What problems is the product solving and how is that benefiting you?
It takes too long to find the option you want for filters
Modern CRM
What do you like best about the product?
Nice templates, lot of deal stages, easy quoting
What do you dislike about the product?
Assigning leads could go better, if you are with multiple workers
What problems is the product solving and how is that benefiting you?
Fast response by mail with customers by templates
Recommendations to others considering the product:
User friendly, easy to learn
Like you’re being spoon fed
What do you like best about the product?
The liquidity in flow on how things work without bumps or any resistance.
What do you dislike about the product?
Nothing I can think of as yet. Will get back to this when I do.
What problems is the product solving and how is that benefiting you?
I literally feel spoon fed. I was new to my workflow but figuring this was as easy as 1,2,3..
Getting control with Sequences
What do you like best about the product?
I've been using recently a lot the sequences to get clarity about my contact interests. With a well designed message, I get all the granularity I require. Over 30% response is definitely my highlight.
What do you dislike about the product?
The IP filtering isn't optimal and the relationship between the entities (Company, Contact, Deal, ...) isn't flexible enough to reflect the reality. I can't for example manage consultants which are working in parallel for different companies.
The email linkage isn't also precise enough polluting my mail feed with not required messages.
The email linkage isn't also precise enough polluting my mail feed with not required messages.
What problems is the product solving and how is that benefiting you?
Get activity visibility.
Great suite of tools. Easy to implement and navigate
What do you like best about the product?
The sequence functionality on emails is great for keeping the pipeline wheels turning in the background.
What do you dislike about the product?
It would be great if you could filter contacts by whether they have been contacted already and if so, by which campaign. It would also be great if you could see whether specific emails have been opened from the main inbox screen in email accounts.
What problems is the product solving and how is that benefiting you?
We started using Hubspot from spreadsheets so every feature has been beneficial from where we were. The main objective was for the organisation and reporting of new opportunities. It has prebuilt reporting metrics and templates which make our weekly sales calls quick and easy to prepare for.
User friendly CRM
What do you like best about the product?
HubSpot is easy to use. It takes little time to set up and training and there are various tools that can be used for any type of operation. The reports are very useful as well.
What do you dislike about the product?
No downside at the moment - it's working great so far!
What problems is the product solving and how is that benefiting you?
CRM has made my work more organised and seamless. The reports/dashboard is great to see progress and look for opportunity. The automation tool saves me a lot of time and I can focus on getting new business in.
Recommendations to others considering the product:
It will be the best investment for the business and will improve staff productivity. The support and tips available are great.
The best CRM solution for SMB's
What do you like best about the product?
I like how intuitive and user-friendly the CRM is
The knowledge base and community support allows in clarifying a lot of questions that allow us to help ourselves
The knowledge base and community support allows in clarifying a lot of questions that allow us to help ourselves
What do you dislike about the product?
Sometimes the integration of mail with Outlook and sales sidekick doesn't work so smoothly. As admin, I like to ensure more permission edits
What problems is the product solving and how is that benefiting you?
I am trying to bring more automation and transparency in the sales process. Benefits realised is that through notes and tagging, the team is getting better at communicating where sales conversations are any point in the deal
Intermediate HS user - still so much to explore
What do you like best about the product?
The automation parts - the fact in pulls in info to populate various fields saves a lot of time. The integration with google calendar/mail are useful. It auto tracks KPIs which again saves time. Business card scanner on app KICKS ASSSS.
What do you dislike about the product?
You can't schedule sequences in bulk - you have to do each one individually. Also, sometime your sent a notification email telling you 'you've been assigned x number of contact from a colleague', but when you click the link in the email it pulls you through to the contacts page with 'contact owner me' and 'assigned to you this month' filters on only, making it impossible to tell which contacts the email is referring to.
What problems is the product solving and how is that benefiting you?
Tracking deal progress, automating email outreaches, serving as repository for all out lead info
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