Sales Hub Enterprise
HubSpotExternal reviews
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Worth a try
What do you like best about the product?
Clean interface, one of the best customer relationship management tools out there
What do you dislike about the product?
Tends to bog down the system, slow to respons
What problems is the product solving and how is that benefiting you?
We've switched from to a technical interface where the CRM came into play. The go-to option was HubSpot. Managing various aspects along the value chain is the challenge and the benefits that have been realized includes ease of use and the traceability given by system
Recommendations to others considering the product:
A business can try it out as it is one of the best alternatives available in the market. However, there are far better options if the organization size is small, which can be considered
Amazing Easy to Use CRM
What do you like best about the product?
For as much as HubSpot offers: CRM, Sales, Marketing, and Servicing tools, it is very easy to work and navigate.
What you don't understand or know how to do, HubSpot offers a plethora of knowlwdgebases, video trainings, and forums to help you get the knowledge you need.
I recommend this all the time to associates looking for a new CRM!
What you don't understand or know how to do, HubSpot offers a plethora of knowlwdgebases, video trainings, and forums to help you get the knowledge you need.
I recommend this all the time to associates looking for a new CRM!
What do you dislike about the product?
The phone app doesn't allow you to do everything you can online. So many times I find myself logging into HubSpot on my phone's browser to find information. While away from my desk.
What problems is the product solving and how is that benefiting you?
Sending corporate newsletters, blogging, tracking sales deals, automation, tracking marketing ads. Pretty much everything I do, I use HubSpot.
Recommendations to others considering the product:
Get it! It's worth the money and can have a big impact on enabling your sales, marketing, and servicing teams to effectively do their job.
Solid CRM
What do you like best about the product?
User Friendly, Easy to Train People, Multi Purpose
What do you dislike about the product?
I think it could be more robust in some areas but it seems to be growing constantly.
What problems is the product solving and how is that benefiting you?
My franchises are able to use it as a proper CRM tool. Great for building a strong prospect list.
Very Robust Platform
What do you like best about the product?
Tracking not only emails opened, but links and attachments being opened helps with efficiency
What do you dislike about the product?
Platform is so robust, it can be bogged down and a little slow to load
What problems is the product solving and how is that benefiting you?
Email tracking, deal tracking. Helps with efficiency as contacts who are shown to open emails are more likely to accept a follow up call or email.
HubSpot CRM Usage
What do you like best about the product?
I like that I can send emails, log calls notes, make notes, create deals, and use saved templates all in this platform to make my job efficient
What do you dislike about the product?
Sometimes when we close an inbox item when we put in our actions or followup with the client, the email will show as open so we have to go back and close it again
What problems is the product solving and how is that benefiting you?
problems we are solving--we can link contacts with companies so to have their history tracked.
a JOY
What do you like best about the product?
After working in HubSpot for some time, I realized how SMART HubSpot is. It actually works how a brain is supposed to work. It’s UI is smarter than our company CRM & old marketing platform combined
What do you dislike about the product?
Wish there were easier ways to integrate with other systems. We had to spend a bit of money to have integration done.
What problems is the product solving and how is that benefiting you?
Visibility across our many business units.
Recommendations to others considering the product:
Just do it. It'll make your life so much easier.
Great for sales process and tracking reports
What do you like best about the product?
The ability to send emails to multiple contacts.
What do you dislike about the product?
Business card scanner. Needs to be reformatted. Contacts scanned do not show up on pc version of hubspot.
What problems is the product solving and how is that benefiting you?
Business card scanner. Needs to be reformatted. Contacts scanned do not show up on pc version of hubspot.
Recommendations to others considering the product:
Fix the business card scanner
Useful to those new to CRMs/sales
What do you like best about the product?
I used HubSpot for about a week before discovering sequences and that was pretty life-changing. The ability to create tasks for myself and others is very useful as well. Integration with my Gmail is sweet.
What do you dislike about the product?
It does crash at times which can be quite frustrating, especially when I've taken notes on a prospect and they aren't saved. At times it'll take a while to load old emails/information about a prospect but I'm not sure if that's HubSpot's fault or my internet's.
What problems is the product solving and how is that benefiting you?
Definitely lead capturing and automation. The ability to get more leads through forms created is super useful with automated emails and sequences too. It's less work for me in the end.
Recommendations to others considering the product:
I think it's great for smaller teams, although this is the first time I've ever used a CRM before and it's a small company.
Sales Operations Manager in charge of HubSpot
What do you like best about the product?
Wonderfully laid out, clear and logical.
What do you dislike about the product?
Not a huge fan of the automatic creation of companies based on a contacts domain.
What problems is the product solving and how is that benefiting you?
Created a streamlined sales process using different dashboards, clearly giving us visibility where we are on the sales cycle with each lead
Recommendations to others considering the product:
Keep adding the functionality to the product and keep it one of the leading CRM tools on the market
Great CRM - for Great results!
What do you like best about the product?
Sequences are an amazing tool to stay in front of customers/leads as well as increasing the amount of leads/deals in your sales funnel! The tool helps to keep track and qualify activities and outcomes of outreaches!
HubSpot tasks allow me to personalize follow-ups as per clients needs and help to organize my weekly work schedule!
Notes are of high importance to our organization and help to keep track of conversations with customers, but also to keep track of information/intel important for other team members - when working with multinational clients - the ability to "mention" team members in notes increases quality of customer relation and is helping to avoid double outreaches to new clients/leads!
HubSpot tasks allow me to personalize follow-ups as per clients needs and help to organize my weekly work schedule!
Notes are of high importance to our organization and help to keep track of conversations with customers, but also to keep track of information/intel important for other team members - when working with multinational clients - the ability to "mention" team members in notes increases quality of customer relation and is helping to avoid double outreaches to new clients/leads!
What do you dislike about the product?
So far so good! However Activity dashboard seems to delay by one day, which makes activities hard to read at times!
More option for the Tasks menu would be great - there are not many way to filter and edit existing columns! Having more available columns to narrow down search would be very helpful to organize/prioritize tasks. For instance ability to filter by geographic region or client/company name.
More option for the Tasks menu would be great - there are not many way to filter and edit existing columns! Having more available columns to narrow down search would be very helpful to organize/prioritize tasks. For instance ability to filter by geographic region or client/company name.
What problems is the product solving and how is that benefiting you?
Create a solid and large amount of leads to fill your sales funnel. HubSpot helps to track activities and results throughout the sales cycle and helps to keep your organization on track and informed. Each activity can be qualified, which also helps in training/coaching of new hires!
With the connection to team members you can track in real time what client/company has already been contacted to cross-reference and qualify new/existing leads and clients. Overall a great way to increase productivity of your weekly workflows! Activity tracking also allows to compare to other peers in your organization to optimize own workflows/tasks!
With the connection to team members you can track in real time what client/company has already been contacted to cross-reference and qualify new/existing leads and clients. Overall a great way to increase productivity of your weekly workflows! Activity tracking also allows to compare to other peers in your organization to optimize own workflows/tasks!
Recommendations to others considering the product:
HubSpot online classes/certifications a re a great way to get familiar with the software as well as getting the most out of it for your work!
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