Sales Hub Enterprise
HubSpotExternal reviews
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Great for organisation
What do you like best about the product?
My favourite thing is the deals section. I love the way the deals lay out in front of you and are easily moved along the pipeine. The information visible is great! Essential and the the point so I know exactly which one is which by looking at it
What do you dislike about the product?
I get 'Follow up' alerts for deals which are even in the 'Closed Won' section. Not sure if there's something I can do about this? I've not looked too much into it to be fair.
What problems is the product solving and how is that benefiting you?
Organisation I guess, having everything in one place really helps
Its been good. Customer service is great. Was used to salesforce
What do you like best about the product?
Sequencing. Links to files next to contact names
What do you dislike about the product?
That you cant edit sequences once you enroll people in them.
What problems is the product solving and how is that benefiting you?
Marketing w/ out a marketing team. Small startup
Easy to navigate and use CRM
What do you like best about the product?
How easy it is to tag team members, link contacts-companies-tickets-deals
What do you dislike about the product?
Contact page pushes action button off screen
What problems is the product solving and how is that benefiting you?
better teamwork between sales team and customer success team
I love HubSpot!
What do you like best about the product?
The fact that you get full access to HubSpot Academy - that's incredible. Also, the ease of use. I used Salesforce at my previous job and HubSpot looked like alien language to me at first but it was super quick for me to learn and pick it up. I really enjoy the fact that so many other things integrate into HubSpot. It's very helpful for me that it connects to Gmail so I can see when people have opened and clicked on my emails. I like that I can call prospects/leads directly in HubSpot through our Aircall integration.
What do you dislike about the product?
There are some quirks that are kind of annoying, like unneeded steps to do certain things. Other than that, I have no real complaints. I don't like how confusing creating sequences can be and saving them. There's a weird disconnect between the "creating new template" and "save existing template" when creating sequences.
What problems is the product solving and how is that benefiting you?
It's nice to be able to use email sequences so I don't have to manually send out every single email myself. I also really enjoy that everything is in HubSpot that I need & I don't have to use multiple programs. It's also really nice that HubSpot links and connects to everything as well. It's made everything very streamlined for me.
Recommendations to others considering the product:
HubSpot is a fantastic software that allows you to nurture your contacts/leads as well as keeping them organized all in one spot. It's also pretty amazing that it integrates with so many other software out there. I definitely recommend HubSpot if you need kind of an all-in-one platform to keep your company organized. Also, it's a fantastic resource for learning. There are tons of different and relevant courses in HubSpot Academy and they're easy to complete!
Hubspot makes things easy
What do you like best about the product?
The ability to customize filters and build out dashboards. Hubspot allows you to identify data trends easily. The ability to add several filters at once allows you to find opportunity in your data. Hubspot als makes it easy to manage a wide range of companies and the contacts within those companies. When dealing with a wide range of clientele Hubspot allows you to stay organized.
What do you dislike about the product?
There is nothing major that I dislike. I would like to see it make suggestions on filters based on searches. We build out lists, dashboards and filters. It would be neat to see if the Ai could provide suggestions based on previous searches.
What problems is the product solving and how is that benefiting you?
Finding where our clientele are in the decision making process and more importantly identifying actions they do or do not take in the buying process
Recommendations to others considering the product:
It is great.
Simple and communicates with Salesforce
What do you like best about the product?
I can easily bust through calls with just a click and notes are readily available when you start the call.
What do you dislike about the product?
While Hubspot does communicate communicates with Salesforce, it does not communicate everything you do in Hubspot to Salesforce.
What problems is the product solving and how is that benefiting you?
Just having more time to make faster dials is great! Also I like that you can link the hubspot to your calendar.
Recommendations to others considering the product:
If you're looking for something to make dialing and taking notes more efficient then this is the software for you!
Hub Spot: Making Contact and Connections the Easy Way
What do you like best about the product?
HubSpot employees a lot of one touch features and has an excellent record keeping system which helps to provide efficient and quality interactions. Being able to easily review account notes and records helps to keep me organized and prepared for each communication.
The email features, especially the sequences and templates, have allowed me to employ HubSpot as a personal assistant that creates a hands free way to stay in contact with my customers while providing useful information instantly.
The email features, especially the sequences and templates, have allowed me to employ HubSpot as a personal assistant that creates a hands free way to stay in contact with my customers while providing useful information instantly.
What do you dislike about the product?
I have not identified too many limitations with HubSpot. If I had to choose a feature that I don't find much success with, it would be the book meetings feature. I rarely receive customer interaction using this feature but it has not limited the amount of replies I receive.
What problems is the product solving and how is that benefiting you?
I have been able to improve my overall organization with HubSpot. Like I mentioned, having all of my interaction history readily available has created a seamless way to communicate with out losing track of information that has been covered. The sequence feature has been extremely helpful when dealing with multiple accounts so that I can focus on tasks that need to be completed while still communicating with my customers.
Recommendations to others considering the product:
Try this program because it was simplify your life and help keep you and your company's interactions and communications organized
Great Experience - Outside Sales Rep
What do you like best about the product?
HubSpot filters and reporting are extremely helpful. The ability to link with Outlook for meetings and email tracking is so important. Also logging emails and all other communications is critical as an outside sales rep. Any time there are miscellaneous issues or confusion on my part, the support is timely and effective with getting them resolved. I completely rely on HubSpot to function effectively in my job. HubSpot is also constantly making updates based on our feedback. I highly recommend this tool, particularly for sales organizations.
What do you dislike about the product?
The items listed below are not so much "dislikes" as they are opportunities for improvement:
- Enhancing the mobile app . I would like the ability to use filters on my mobile device as I do on the computer. I also would like to be able to select meeting type when logging on my phone.
- Adding the ability to "pin" certain contacts in a company. This way, if you have 20 contacts, you can pin the ones that are most important, and see them first, without having to click "View X contacts in filtered view"
- Adding the ability to see a map view of all the companies you have in your CRM. This would be huge when planning out meeting days, drops, etc. for outside sales reps
- Enhancing the mobile app . I would like the ability to use filters on my mobile device as I do on the computer. I also would like to be able to select meeting type when logging on my phone.
- Adding the ability to "pin" certain contacts in a company. This way, if you have 20 contacts, you can pin the ones that are most important, and see them first, without having to click "View X contacts in filtered view"
- Adding the ability to see a map view of all the companies you have in your CRM. This would be huge when planning out meeting days, drops, etc. for outside sales reps
What problems is the product solving and how is that benefiting you?
Tracking email opens and clicks helps identify interested prospects. Email sequences and the associated reporting is such a time saver and insightful tool for campaigns. Cross-filter reporting, task creation, and creating custom dashboards all helps with organization and making sure you are on top of your week and month.
Recommendations to others considering the product:
Of course evaluate your options. This is my first sales job and the only experience I have with a CRM tool. That being said, it still exceeds my expectations.
easy to use and friedly.
What do you like best about the product?
easy to use and great with contact info.
What do you dislike about the product?
at this time I have nothing negative to say or about HubSpot since I have been using it.
What problems is the product solving and how is that benefiting you?
I'm able to be more organized and keep up with all my customer info and great with access to all my customer data.
Hubspot
What do you like best about the product?
I love the workflow automation and sequences. The sequences allow me to have more touches with prospects in less time.
What do you dislike about the product?
I don't like how long it takes to add a contact or company to Hubspot.
What problems is the product solving and how is that benefiting you?
Keeping records on customers, outbound emails and track of deals.
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