Sales Hub Enterprise
HubSpotExternal reviews
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Very Good - could use minor improvements
What do you like best about the product?
Templates, tokens, and statistics/reports
What do you dislike about the product?
I wish we could use TEXT EXPANDER (Google chrome extension) to fill in emails. It does not work when sending emails through hubspot. Or perhaps setting up an internal text expander would work.
Calls can be spotty at times.
Calls can be spotty at times.
What problems is the product solving and how is that benefiting you?
We organize our customers for Bonfire -- Selling custom tshirts and fundraisers.
Intricate and useful CRM for any business
What do you like best about the product?
How easy it is to sift through company pages and navigate to each contact via those company pages.
What do you dislike about the product?
Sometimes when you try to record a phone call via HubSpot, it doesn't always save.
What problems is the product solving and how is that benefiting you?
Organization and knowing who I or colleagues have reached out to for work. This way we aren't talking to the same contacts about the same thing.
Recommendations to others considering the product:
If you want a competitive and useful CRM then go with HubSpot. I've only used one other CRM before (SalesForce). Although SalesForce is awesome, I've heard that the price to implement it as a CRM is extremely expensive for organizations.
Newbie to HubSpot CRM - Former Lotus Contacts CRM user
What do you like best about the product?
- We can create templates and set follow up dates/reminders
- We can set up different pipelines for each of our users to work from and generate leads/followup.
- We can set up different pipelines for each of our users to work from and generate leads/followup.
What do you dislike about the product?
- Difficulty in exporting certain reports
- Inability to filter by comments in notes or logged calls/emails
- Inability to reset dates without having to go into sequences -- this one would be great to develop a holiday feature or even an auto reply feature if we are out of the office. This is quite time consuming to go through when it should be easy to select a setting/drop down menu of "Out of the office, date range" and then the sequences set to email or follow up get moved beyond that date range. THIS WOULD BE FANTASTIC!
- Inability to filter by comments in notes or logged calls/emails
- Inability to reset dates without having to go into sequences -- this one would be great to develop a holiday feature or even an auto reply feature if we are out of the office. This is quite time consuming to go through when it should be easy to select a setting/drop down menu of "Out of the office, date range" and then the sequences set to email or follow up get moved beyond that date range. THIS WOULD BE FANTASTIC!
What problems is the product solving and how is that benefiting you?
- Getting back to customers in time is key and this has been great for me at least.
- Is there a way to better connect to our admin program? Sometimes when I create a new customer (converted from lead to account), I would like to be able to pull information on the vehicle that the customer has, their availability, etc. I have to create certain metrics reports and this disconnect really challenges me (I'm not the best at Excel...). If there could be a way to automate more of the CRM with notifications like, "Hey, this owner listed a vehicle, but hasn't transacted in 30 days since having listed it, maybe you should give them a call".
- Is there a way to better connect to our admin program? Sometimes when I create a new customer (converted from lead to account), I would like to be able to pull information on the vehicle that the customer has, their availability, etc. I have to create certain metrics reports and this disconnect really challenges me (I'm not the best at Excel...). If there could be a way to automate more of the CRM with notifications like, "Hey, this owner listed a vehicle, but hasn't transacted in 30 days since having listed it, maybe you should give them a call".
In love with Hubspot CRM
What do you like best about the product?
The user interface, any day! Workflows and Sequence features are excellent too!
What do you dislike about the product?
Nothing that I can think of. Maybe the downtime?
What problems is the product solving and how is that benefiting you?
Contact Management, Email Automation and Sales Prospecting
Hubspot is very easy to use
What do you like best about the product?
Hubspot is essentially self explanatory for the day-to-day uses of a CRM (contacts, tasks, deals, etc.) Also, they have seamless integrations for phone calls and e-mail tracking.They also offer training's for the more intricate and in-depth portions of their software.
What do you dislike about the product?
I really haven't found any "negatives". As I said, it's extremely easy to use and very helpful in my day-to-day tasks. Sometimes the dashboards can get confusing, but again that is my own fault due to lack of education and training as I do not typically use the dashboard aspect of the CRM.
What problems is the product solving and how is that benefiting you?
It makes life easier to have my over 5,000 (and growing) potential clients all in one area, easily searchable and updated by notes.
Great experience with Hubspot
What do you like best about the product?
I can manage my very easy sorting them after the last contact date, creation date, I can book meetings, assign task.
What do you dislike about the product?
Sometimes the clients cannot hear me well
What problems is the product solving and how is that benefiting you?
It´s a great tool to use in my work, helps me to be organized with my clients
Recommendations to others considering the product:
A very good tool to manage your business if you are working with a lots of clients
The best CRM System.
What do you like best about the product?
Possibilities in this CRM are amazing, want to set up a custom workflow? Yes, easy! Want to make a custom form? Yes, easy. Unlike other CRM systems it is way easier to use and much more user-friendly. Easy to setup integrations to Slack, or custom systems. SMS integration and so on. it just works!
What do you dislike about the product?
Very little, but probably the price. It is quite expensive. Also i would like an option to just add a button on a contact or company, that could complete a workflow. Would be very nice! Support is quite hard to get a hold of, and some of the features are not done and not very well tested, support could use some extra work. And mobile support is not that great. Also an SDK for iOS would be great for a integrated chat function!
What problems is the product solving and how is that benefiting you?
A lot of the work that was manually done, has now been solved and automated. Like when users create a free account, we use hubspot to instantiate an email flow and send them emails. Push slack notifications and much more.
Recommendations to others considering the product:
I would recommend Hubspot to anyone who likes easy interface and a great CRM system.
Hubspot CRM is a really great and powerful marketing software. It is just simple and efficient.
What do you like best about the product?
I do really like the automation and the flexibility of the software, letting you reach and develop awesome and helpful solutions for you business.
What do you dislike about the product?
I dislike that maybe there are few developments that might be super interesting but they have it developed only for some areas (all Workflows don`t have the same layout / options), limited companies lists options and companies relations with contacts.
What problems is the product solving and how is that benefiting you?
I personally use it to organize sales operations, using a lot the integrations and workflows to standardize our work/data and let the sales guys focus on whats important: to sell
Hubspot admin for a company
What do you like best about the product?
Hubspot is so simple for everyone and even 50 people learn use it in a couple of weeks.
What do you dislike about the product?
I actually dont know because the suite match perfectly It cost
What problems is the product solving and how is that benefiting you?
Customer relationship, tracking data, Sales automation
Recommendations to others considering the product:
Hubspot is the Easy way
Great website hosting platform if you use their other products
What do you like best about the product?
All in one solution for our marketing stack
What do you dislike about the product?
Some restrictions on template development and the ability to scale globally
What problems is the product solving and how is that benefiting you?
Hosting a large international website within a competitive SEO space
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