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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Beth L.

Is an invaluable resource to help keep me organized.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I like that I can integrate Sales Message into Hubspot so I can text my clients. I like that I can see if an email has been opened and I like that my sequences are timed. I know my clients are getting emails from me for several weeks after their inquiry.
What do you dislike about the product?
There aren't many things that I don't like - among them are the reporting system and when added a new deal, I can't set the default to my preference, I have to scroll down and choose it each time. I also don't like that the Lead Source doesn't carry over to the Deals. The last thing is we are a small company and can't afford to upgrade to a version that would best serve our needs. You need a small business version that is affordable.
What problems is the product solving and how is that benefiting you?
I am solving the problem of trying to stay in touch with all my potential new families and giving them the attention they deserve.


    Information Technology and Services

Hubspot CRM

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
tasks, email clicks and opens. the reports are ok too
What do you dislike about the product?
the fact that you cant view email clicks and opens on an account level
What problems is the product solving and how is that benefiting you?
organisation and tracking problems


    Lisa M.

This Is Great

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Very user-friendly. I like the sequence tool.
What do you dislike about the product?
There's nothing to dislike. ISo far I like everything about it.
What problems is the product solving and how is that benefiting you?
I send out almost 200 direct reach outs per week. This CRM allows me to keep track of everything and makes sending emails faster.


    Clinton A.

Feature rich CRM with beautiful UI and seamless integrations which help skyrocket your productivity.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I’m a huge fan of the sequence capabilities. Outreach is simplified with easy to create templates which include amazing content suggestions.
The integration with Gmail is very helpful and allows me to stay in my G Suite comfort zone, although the HubSpot environment is also inviting and easy to use.
The meeting links are also very helpful.
What do you dislike about the product?
It does seem like a lot of my sequence emails get rejected with 500 errors.
What problems is the product solving and how is that benefiting you?
Contact forms and document download tracking on our websites have made incoming lead processing much easier for our team. Import function allowed us to move from our former CRM less of a headache.


    Skylar M.

Help organize your prospects and keep track of generating business.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
It is simple to use. It has amazing features.
What do you dislike about the product?
I wish workflows where easier to use. I think it could be simplified a bit more.
What problems is the product solving and how is that benefiting you?
Covering a large spread of customers through utilizing email sequences.


    Troy R.

HubSpot has worked well for me for a year and a half!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Hands down, the queue feature is my favorite part about HubSpot. I also really like the aesthetic of the tool. It's clean, well made, and makes the information I need easy to view.
What do you dislike about the product?
There have been only 3 days in the last year that HubSpot, or at least the features I use, have been down. They were solved relatively quickly, but caused me to miss a call or task I had planned. Not a big deal in the grand scheme of things, but it was still not ideal.
What problems is the product solving and how is that benefiting you?
HubSpot keeps my days and weeks organized. I have so many tasks and contacts to keep up with, and it would be impossible without a tool like HubSpot.


    Financial Services

HubSpot is extremely user friendly and the sequences and templates free up a lot of my time.

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The user friendliness, the sequences, the ability to track my calls through the mobile app, email tracking, and the deals pipeline.
What do you dislike about the product?
Nothing. I'm extremely happy with my experience so far.
What problems is the product solving and how is that benefiting you?
I've benefited from having all of my contact information in one place and the ease of organizing everyone into lists. I used to spend a lot of time following up with clients and figuring out who I owed emails and calls to but Hubspot has made to stay on top of my leads.
Recommendations to others considering the product:
HubSpot is extremely user friendly and helps with all aspects of organizing contact and lead information


    Capital Markets

Love HubSpot more than Salesforce!!!

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I love the e-mail tracking capabilities - it makes it much more easy to keep track of people.
What do you dislike about the product?
I wish there were more options under the contact file - I don't like the way it is displayed
What problems is the product solving and how is that benefiting you?
I see the benefits of the e-mail templates/sequences, since Salesforce didn't offer that.
Recommendations to others considering the product:
The email tracking portion is KEY as well as the sequences you can build for prospecting


    Tom S.

I'm a legacy Hubspot Sales CRM user

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I like the visibility of Company, Contacts, Deals and activity history with no scrolling is so much better than Salesforce. The simplicity of moving from a company view to contact view improves the speed of me completing my daily task
What do you dislike about the product?
Not much at all but I would like to cross filter across multiple objects for certain processes that we do...from time to time I'm limited.
What problems is the product solving and how is that benefiting you?
The biggest is that we have user that would not use Salesforce and now that we are in Hubspot he fully engaged with the HubSpot CRM solution. My sales team is able to stay in touch with our prospects and customers in multiple ways which delivers successfully closed/won deals.
Recommendations to others considering the product:
I've used ACT, Goldmine and Salesforce and Hubspot by far is the most user friendly CRM I've used and setup. The beauty of Hubspot is if you can think it, you can nearly always do it. Workflows and and Sequences makes life easier for all our users for staying in touch with our customers and prospects. You simply set it and forget it and let the business come to you.


    Information Technology and Services

Necessary Tool for all Hunters

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Best features include easily scheduling sequences, set delays between emails, ect.
What do you dislike about the product?
Cant set default date/time for all first emails in the sequence
What problems is the product solving and how is that benefiting you?
Lead your own marketing efforts inside your own company