Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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does the job effectively
What do you like best about the product?
probably the email tracking system and the speed at which everything works . Furthermore the graphs make it easy to track progress overtime. Through the graphs feature I am able to compare my figures to my colleagues as well as my own performance from month to month. I am able to effectively track how many times people open my emails which informs me of who is most interested which is useful since I can chase those leads up. I can also see when someone hasnt opened up my email which prompts me to send again. Lastly I get prompts if someone hasnt responded to my email.
What do you dislike about the product?
It can often get confusing when moving deals from pipeline to pipeline. Sometimes I can get task reminders that I have already carried out and often on the settings sections it can get a little bit confusing which sections I want to tick. E.g. what do i want notifications for or what do i not need from the notifactions. If the wording was to improve it would be a lot easier. I think at this moment in time im not too sure of all the features hubspot offers and I am sure there are some that would significantly improve my work day to day.
What problems is the product solving and how is that benefiting you?
It has 100% made me more organised, It has also allowed me to become more conscious about when i need to chase people up with the tasks feature. I have also realised the benefits of being able to access my sales figures from the day, week, month and the comparing them to previous years, months, day.
Recommendations to others considering the product:
Definitely give it a try
Automation is the future. HubSpot makes it easy.
What do you like best about the product?
Easy to create, modify and use sequences that are unique to different lists, verticals or events that are happening at your workplace. For marketing specifically, we use a number of different sequences tailored to clients, prospects, in-active contacts and other parties that we want to reach in a customized way. With the option to add creative elements, personal touches and HubSpot recommendations, using HubSpot to automate these sequences has never been more exciting (and easy!).
What do you dislike about the product?
There are definitely some additional features that I would like to see HubSpot implement, specifically when it comes to tracking, open rates, automatically group those who "clicked" into new lists, to make the journey more fluid. Thankfully, all requests can be made to a HS customer service rep or via the Forum.
What problems is the product solving and how is that benefiting you?
Ultimately, HubSpot CRM is great way for us to stay on top of our lists, contact different groups, verticals, and niches, and grow our internal network in sophisticated way.
Recommendations to others considering the product:
Don't wait! We wish we would have done it sooner.
I throughly enjoy Hubspot
What do you like best about the product?
Hubspot is the best website to manage the leads in your business.
Makes it quick and efficient to track all the closed deals.
I like the graphs too it's a nice touch.
Makes it quick and efficient to track all the closed deals.
I like the graphs too it's a nice touch.
What do you dislike about the product?
It can be a little bit slow when you move things along the pipeline.
Should send more reminders for your taks.
Should send more reminders for your taks.
What problems is the product solving and how is that benefiting you?
With hubspot I have successfully managed to contact my leads in a way which is more efficient as it shows me who has viewed our website the most.
Simple, Easy and Helpful
What do you like best about the product?
I love the simple layout. I also love how great the sequences are to use and create. They help so much with follow up reminders and save me and my team a lot of time.
What do you dislike about the product?
One thing I would suggest is the ability for contacts to be attached to more than one company. This happen often in my field and it gets confusing on how to denote that within Hubspot.
What problems is the product solving and how is that benefiting you?
Through HubSpot, we can more easily standardize customer communication through templates and sequences but still have the ability to easily adjust then to make them for personal for the sender or receiver. It also makes tracking activity so quick that it no longer takes up a good chuck of my day!
Recommendations to others considering the product:
If you are filling your time full of activity tracking, emails and follow ups, this could be a major time saver
Great CRM for joining sales, marketing and contact management
What do you like best about the product?
Integration of the sales and marketing platforms together with very helpful tools for understanding your contact database. Connections with other providers (e.g. events).
What do you dislike about the product?
It would be helpful to make the automations more customisable and easier to connect changes in deal, company and contact records using "if / and" logic.
What problems is the product solving and how is that benefiting you?
Understanding contacts and managing them, using automations to improve processes and productivity, making marketing more surgically targeted
Great resources, support, and experience!
What do you like best about the product?
User friendliness is great! The customer service is helpful. I loved the in-person courses that I have attended. I attended three so far at the Davenport location and enjoyed each one of them. Each trainer for these courses were extremely thorough and passionate about teaching the course and explaining the concepts and tools. They were also very receptive to answering any of our questions and helping with any confusions. THe exercises within the practice book helped to apply the tools we learned. They also implemented partner work which was enjoyable.
What do you dislike about the product?
I haven't experienced any problems quite yet. I could see where I could potentially become confused between using two CRMs, though, since our company, along with many other companies, use two CRM platforms. We mainly use HUbspot platform for the marketing and lead generation.
What problems is the product solving and how is that benefiting you?
This is great place for our marketing for the company. I enjoy using the email sequences, lead qualifications, personalizations to template creations, etc. THere are many features within this platform that help make the marketing aspect to a company very easy and enjoyable.
Recommendations to others considering the product:
Take time to learn all of the amazing features! Utilize all of the great resources they provide like the online courses, or the in-person courses. Also attending the conference in 2020 will be extremely helpful and a fun experience. I am looking forward to it. I definitely recommend involving yourself and your company workers within the resources (classes, events, etc), that Hubspot provides.
Fantastic CRM
What do you like best about the product?
The fact that at all times thanks to HubSpot I know exactly where each one of my prospects is at in the prospecting stage. Everything I do on a daily basis (calls, emails, setting tasks/meetings etc) it's all in one easily accessible place.
What do you dislike about the product?
I wish that when I send out a tracked email to multiple prospects that it would be able to tell me which individual opened the email instead of it simply saying "someone" .
What problems is the product solving and how is that benefiting you?
The day to day prospecting & customer farming grind. I live in HubSpot & when it's time to build pipeline into my companies NetSuite i'm able to quickly copy/paste everything over thanks to HubSpot.
Recommendations to others considering the product:
It's a fantastic CRM to use for sales & marketing purposes. Having HubSpot has made working with my marketing team so much easier than ever before. I am able to launch my own email campaigns & sequences, save/ create my own personal email templates OR use existing templates made by my colleagues on the sales side as well as from the marketing group.
I love that HubSpot makes slight updates & it never slows down my prospecting process. Just the other day they adjusted how dialing out pops up on the screen & although it wasn't anything major change wise, it still was a change that saved me a few minutes OR clicks & allowed me to 'power dial' when I wanted to.
I would recommend HubSpot to anyone looking for a legitimate CRM , especially on the sales side of things!
I love that HubSpot makes slight updates & it never slows down my prospecting process. Just the other day they adjusted how dialing out pops up on the screen & although it wasn't anything major change wise, it still was a change that saved me a few minutes OR clicks & allowed me to 'power dial' when I wanted to.
I would recommend HubSpot to anyone looking for a legitimate CRM , especially on the sales side of things!
Pleasant
What do you like best about the product?
The email tracking and task system have been very useful for our business.
What do you dislike about the product?
The number of system errors, whether that be; page freezes, task errors or calling issues.
What problems is the product solving and how is that benefiting you?
We have been able to follow the engagement with the consumer through email tracking and has made the follow up process better.
Excellent Sequence functionality
What do you like best about the product?
The ability to create multiple sequences and its broad detailed workflows.
What do you dislike about the product?
Reporting could be better and ability to add contacts to a sequence from the contact record itself
What problems is the product solving and how is that benefiting you?
Sales and Account managment
Recommendations to others considering the product:
Very good tool, alot more functionality than more basic sales driven CRMs, reporting can be connected to Zoho which is far better for this, and workflows are excellent
It becomes your friend if you let it!
What do you like best about the product?
The reminders, the speed and the ability to add documents
What do you dislike about the product?
I dislike the time it takes to make friends
What problems is the product solving and how is that benefiting you?
It takes too long to find the option you want for filters
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