Sales Hub Enterprise
HubSpotExternal reviews
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great platform but glitches and bugs happen somewhat often
What do you like best about the product?
filters and tasks are great also enjoy the the organization
What do you dislike about the product?
automatically assigning contacts after sending emails
What problems is the product solving and how is that benefiting you?
organization and time management issues
Fast and Multifuntional
What do you like best about the product?
The UX and how fast the Hubspot responds to our commands
What do you dislike about the product?
Some Reports are hard to do. I just cant do a Average length of sales cycle.
What problems is the product solving and how is that benefiting you?
I have a predictable revenue machine, and we need to call a lot with multiple enterprises.
The Tool is very funtional to make this job works
The Tool is very funtional to make this job works
Recommendations to others considering the product:
Try to draw how ll you team works. You need to thinks in some details before use the plataform. You need to setup in a way that works for your company. Here at Antecipa we have a very different way to negotiate with our prospects, and we made a lot of tests before we get in this model of execute our sales. More that 5 pipes were created before we get in this model, and i am sure that we will keep improving.
HubSpot simplifies my work life with its organization.
What do you like best about the product?
HubSpot enables you to manage your clients effectively by setting tasks and providing timely reminders for due dates.
What do you dislike about the product?
Sometimes just call integration crashes.
What problems is the product solving and how is that benefiting you?
Restarting my computer!
Hubspot Review
What do you like best about the product?
Everything is in one place and it makes it easy to maneuver and stay organized
What do you dislike about the product?
hubspot is down alot and the integrations fail frequently
What problems is the product solving and how is that benefiting you?
Its easy to stay organized
Recommendations to others considering the product:
Dont be afraid to play around with the system, theres tons of features you can use that will change the way you do business
Hubspot is reshaping our sales org!
What do you like best about the product?
I'm fully immersed in using templates and sequences to drive sales lift, brand recognition, and get meetings with our target prospects and customers in our TAM! Hubspot makes it easy to sync contacts, organize outreach, synthesize and prep messaging, and get all of our email outreach organized and ready to go out.
What do you dislike about the product?
The only downsides I have seen are limits on our number of sequence enrolls daily (we need to upgrade), and feature access not available to sales (like surveys, enrolling contacts in advance sequences etc).
What problems is the product solving and how is that benefiting you?
We're reaching out to MORE prospects with better, more targeted and customized messaging using dynamic variables in our templates and sequences, and getting more engagement, opens, and meetings because of this. We're also getting more information about bounces
Recommendations to others considering the product:
After using Yesware, SalesLoft, and Hubspot in addition to multiple other sales intelligence and CRM platforms, Hubspot is by FAR the easiest and most pleasant to use! I have found that its been easy to set up, get my team onboarded onto, and then set up templates for everyone to customize and use. I also love their support, online documentation, and feedback loops - I never feel left out to dry in the event that I have an issue. We are seeing RESULTS from using Hubspot because it makes it so easy - so thank you for moving our business forward! Would highly recommend for lean sales teams or groups that need to get a lot of customized outreach out in a short amount of time with a lot on their plate - this is going to help a lot.
With room for improvements
What do you like best about the product?
Having upgradings periodically, also a ideas submission forum and a responsive support team.
There are always a lot of ideas submited and maybe is difficult to keep the track. But the community is alive and give insignts too.
We also use a lot all the workflows and automations that help doing job easier for the consultants, agents, support team, ecc.
We are using it for all the lifecycle of the customer.
There are always a lot of ideas submited and maybe is difficult to keep the track. But the community is alive and give insignts too.
We also use a lot all the workflows and automations that help doing job easier for the consultants, agents, support team, ecc.
We are using it for all the lifecycle of the customer.
What do you dislike about the product?
Quite a lot of features have room for improvement. Many bugs lately regarding workflows and tickets. Also some limited options in feedback surveys and other features that are related to service.
Also fixing some probles is taking quite too long, cause of its limitations, but once you are in you keep going.
For us, also it'sbeing quite of annoying that service features and tickets doesn't have the same options that deals or mkt or activities have, with lists and other contact related conditions, that would be very useful.
Also fixing some probles is taking quite too long, cause of its limitations, but once you are in you keep going.
For us, also it'sbeing quite of annoying that service features and tickets doesn't have the same options that deals or mkt or activities have, with lists and other contact related conditions, that would be very useful.
What problems is the product solving and how is that benefiting you?
Having all the data in the same app. It's good to have it all centralized, even if sometimes you have the feeling that is "bitting off more than it can chew".
At the end the best part is having all the information in one place for the agent or the support team. It's easy to share information about the customer and sell or give a good service, cause you can follow also the whole process.
At the end the best part is having all the information in one place for the agent or the support team. It's easy to share information about the customer and sell or give a good service, cause you can follow also the whole process.
Recommendations to others considering the product:
Keep looking at news and upgrades, also comment in hubspot ideas forum, there are good features but as I alredy said with room for improvement.
Neutral Experience
What do you like best about the product?
I like that i can enroll several people in a sequence at once.
What do you dislike about the product?
I don't like that there's a limit to how many people I can enroll in a sequence daily.
What problems is the product solving and how is that benefiting you?
I'm able to reach more potential leads faster.
Overall easy-to-use, effective platform just lacking some features
What do you like best about the product?
We've been able to customize our CRM needs to a level of detail that works well for our team. The latest design release with the 3 columns of information on a contact/company took a little while to get used to but now I find myself enjoying it much better than the old layout. It's also nice that the log emails/notes/calls/activities function opens up a box at the bottom instead of taking you away from the page you're currently working on within the contact/company. It also saves the work as I'm navigating between things. There's also the ability to add parent/child companies which is great for chapter based organizations that have one national office where all funds go. The integration with Gmail is also invaluable as we log emails and automatically get contacts added into the CRM when responding to messages that may have new team members added to the conversation. Our supervisor and individual teammates have also been able to create customized reports to track our progress in outreach. It's great to see which templates and sequences we've created are most effective in getting an "open" or "responded to" designation.
What do you dislike about the product?
The inability duplicate/copy deals is a source of massive frustration considering I was able to do it with most CRM's I've used in my professional career (e.g. Pipedrive; Salesforce). The search function has gotten better over the last year but it's still lacking in identifying and warning you of when you're about to create a duplicate entry. I'd also like the ability to import a spreadsheet of contact information for bulk sequencing instead of having to go contact by contact to get them enrolled. In a previous job, I used both Yesware and MixMax and it was great to be able to upload a large list of contacts (name, organization name, email, and other customizable fields) and edit all of them at once and then enroll them all at once.
What problems is the product solving and how is that benefiting you?
Our team as a whole has gotten more diligent about keeping our contacts and companies organized with the help of the parent and child company designations and we are better about avoiding duplicates thanks to the improved search functionality. The custom reporting and template/sequence tracking also helps us to see which outreach is most effective.
10/10 desktop task manager and CRM for Sales professionals
What do you like best about the product?
I love the reminder functionality and the company timeline setup the most. Through a company's timeline and feed, you can track all communications, meetings, calls, notes made from every member of the team using Hubspot. This ensures there's no overlap in communication and everyone on my side of the team is caught up with the progress made on every lead.
What do you dislike about the product?
Unfortunately the mobile app version of Hubspot is not as functional as I would like. Unless there's an update I'm missing, the functionality is minimal especially when travelling and attending conferences where we meet new leads and would like to have them added right away. The mobile scan for contacts is helpful but there is the added task of refining the leads again once we're back at the office. Hopefully this is something Hubspot is looking into for sales and marketing professionals who spend a lot of time on the road.
What problems is the product solving and how is that benefiting you?
The main benefit of using Hubspot, simply put is organizing all our sales pipelines and lead gen processes. AND it helps that it is a very easy platform to use. If you get stranded, there are always helpful videos at Hubspot academy. For the impatient folks, you can also skim through instructions on the help section.
Recommendations to others considering the product:
It's not worth just signing up for the platform. It is on the higher end of pricing so you have to be 100% sure that you want to use it. And if you are new, make sure you go through Hubspot Academy to make full use of the platform. I'd recommend talking to the sales team to offer a trial and they can work with you to ensure you are getting the most out of it before you commit. Hubspot really is a one stop shop for organizing your whole sales and marketing department. So if you're going to go full in, go full in. Integrate everything and make use of their tools. Otherwise you end up with multiple platforms that just stretch you financially and don't really help organize your professional life.
Efficient CRM tool
What do you like best about the product?
All the functions are organised and easy to use. Customer service officers are also very responsive and get back to you within minutes with high-level assistance. There are also many tools that are very helpful for you to keep track of your deals, sales and leads.
Using Hubspot CRM to send marketing emails and email blasts to lists of your contacts is also very helpful and there are also email analytics that help you analyse how well your email has done and there are also A/B testing features for you to test out different variations of your emails.
We are also heavy users of workflows in the Hubspot CRM tool and they are absolutely amazing at helping us automate some of our operational processes.
Using Hubspot CRM to send marketing emails and email blasts to lists of your contacts is also very helpful and there are also email analytics that help you analyse how well your email has done and there are also A/B testing features for you to test out different variations of your emails.
We are also heavy users of workflows in the Hubspot CRM tool and they are absolutely amazing at helping us automate some of our operational processes.
What do you dislike about the product?
Reporting tools on analytics could be more developed, especially with regards to deal analytics. Some functions may not be intuitive to use and may need a while of getting used to.
Marketing email function may not be the easiest to use, but they recently launched the new email editor, which has definitely made it easier to use, but also restrictive in terms of design.
Marketing email function may not be the easiest to use, but they recently launched the new email editor, which has definitely made it easier to use, but also restrictive in terms of design.
What problems is the product solving and how is that benefiting you?
We are trying to solve the problem of customer tracking in the operations process because we have a lot of leads and customers and they are all in different stages of the funnel. Using the Hubspot CRM deals tool helps us keep track of where customers are in the funnel and helps remind us of tasks.
Recommendations to others considering the product:
Good tool for management of contacts, automation of workflows.
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