Sales Hub Enterprise
HubSpotExternal reviews
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Keeps you organized and professional
What do you like best about the product?
User interface makes it intuitive and easy to learn. Great when training new users!
What do you dislike about the product?
Some challenges trying to manage and separate different business lines. Getting better as we learn more and new features are released.
What problems is the product solving and how is that benefiting you?
Time saving to work on other projects! Minimizing repetitive activities. Increased comfort level that tasks are getting done. Easy adoption from new users.
Recommendations to others considering the product:
Ensure you have a prioritized list of top CRM features, integrations, and functions needed. Conversion from other programs can be challenging, understand any concessions required.
One Stop Shop for Customer Success!
What do you like best about the product?
Everything is well laid out and intuitive to use.
What do you dislike about the product?
Not a ton of customization options. Need to be able to personalize more.
What problems is the product solving and how is that benefiting you?
Knowing which customer to reach out to when.
Love the Templates
What do you like best about the product?
Templates make my job way more productive and I spend more time on things that matter than I was able too without them.
What do you dislike about the product?
Searching for templates can be a pain sometimes. That's why I keep mine in a folder but subfolders would be helpful too.
What problems is the product solving and how is that benefiting you?
I haven't had any so far! These make my job way easier.
Recommendations to others considering the product:
Their templates are awesome but some of the email tracking features are off occasionally.
Great for efficiency during your day
What do you like best about the product?
I really enjoy using HubSpot everyday! I've felt my reach out and day has been more efficient since learning to use the platform. Daily Task reminders, easy Template access, and history of outreach per contact is my favorite.
What do you dislike about the product?
The only thing I would change is when you are using a list you've created in contacts, when you click on that specific contact and try to go back, the list isn't in the exact same spot you left off. Otherwise no big issue if you just open up a new page.
What problems is the product solving and how is that benefiting you?
I've been able to reach out to my lead at the exact time I want to with the task reminders and the notifications that someone clicked on my link or opened my email!
Recommendations to others considering the product:
Utilize your notifications, they definitely come handy when doing your outreach.
Essential For My Sales
What do you like best about the product?
I love how easy it is to organize my pipeline and the reminders that come straight to my email always keep me on track.
What do you dislike about the product?
I wish the revenue tracking was more advanced.
What problems is the product solving and how is that benefiting you?
I'm solving staying on top of my accounts, and being able to store all of the account information into the deal provides great visibility for my entire team.
Everything you Need from a CRM
What do you like best about the product?
I've used different CRM systems during my career and they all share something in common, you can send emails, make phone calls and create tasks. Hubspot is more than just that, it is very easy to use, import contacts in seconds, create sequences, create Marketing Emails. Everything is designed to save you time giving you everything you need.
What do you dislike about the product?
Sometimes it might take few minutes for the system to refresh, unless you refresh the page yourself. Overall everything is great.
What problems is the product solving and how is that benefiting you?
I can create sequences or workflows, this saves a lot of time as instead of sending an initial email, create a follow up task and so on the system does is for me.
Recommendations to others considering the product:
If you don't have the time to learn a hard CRM system Hubspot is for you. Easy to use and you have everything you need right in front of you. Customisable dashboard is definitely a plus.
Streamlined, efficient and helpful CRM.
What do you like best about the product?
I began using hubspot when I started my job two months ago. New to the industry, I was overwhelmed with how to organize all my information, notes, tasks, and contacts . Hubspot has made it easy to keep track of what I need to do and what I have already done, along with what is in progress. I'm not a naturally organized person and it's helped keep me in check. I'm focused on the work at hand because I don't have to cloud up my brain by constantly taking mental notes.
What do you dislike about the product?
I wish statuses would update on their own/tasks I complete through hubspot would automatically mark themselves as complete. It is an extra step to make sure I update these, but it isn't that big of a deal.
What problems is the product solving and how is that benefiting you?
As mentioned before, I don't have to constantly backtrack, accidentally contact someone twice, or constantly forget things. I have all my to dos, contacts, resources for getting stuff done on one CRM platform. I also like that it eliminates the need for handwriting to do lists and notes, because I'm trying to reduce my carbon footprint.
I also see previous notes from colleagues easily on the interface in case there is information I need to know about the task at hand, without having to carve out time to have to go out and ask them about it.
Because of hubspot's task and queue feature, I am more productive first thing in the mornings. I log on, go to the tasks tab and see what I created for myself/need to do, click begin sequence, and the screen automatically goes into a mode where I can fire through everything quickly and mark as complete.
The reports tab impacts my work by motivating me to see how I'm doing as it keeps track of my activity. Seeing the numbers go up as I complete tasks gives me a tangible image of my hard work paying off, and motivates me to keep going.
I also see previous notes from colleagues easily on the interface in case there is information I need to know about the task at hand, without having to carve out time to have to go out and ask them about it.
Because of hubspot's task and queue feature, I am more productive first thing in the mornings. I log on, go to the tasks tab and see what I created for myself/need to do, click begin sequence, and the screen automatically goes into a mode where I can fire through everything quickly and mark as complete.
The reports tab impacts my work by motivating me to see how I'm doing as it keeps track of my activity. Seeing the numbers go up as I complete tasks gives me a tangible image of my hard work paying off, and motivates me to keep going.
Recommendations to others considering the product:
Learn about the different filtering features and utilize the task feature. Read previous notes if there are any, they are visible to you for a reason so take advantage of that benefit
Better than the rest..
What do you like best about the product?
How easy it is to create properties. Properties help you identify the type of lead that you are working with which helps you move them down the pipeline quicker.
I also like how you can create template emails, this has maximized our team's ability to reach a broad audience. Although we prefer to customize the templates, they are a great starting point and reduces time otherwise spent retyping the same content.
I also like how you can create template emails, this has maximized our team's ability to reach a broad audience. Although we prefer to customize the templates, they are a great starting point and reduces time otherwise spent retyping the same content.
What do you dislike about the product?
Nothing so far, I have used Salesforce and Sugar in the past and Hubspot has been my favorite. There is one bug that drives me crazy, which is when my chrome screen is not maximized, sometimes the email "send" button will not work.
What problems is the product solving and how is that benefiting you?
I am solving the problem of managing my leads. I am able to manage them better and close mroe.
Recommendations to others considering the product:
Better than Salesforce and SugarCRM if you are comparing.
Hubspot does a great job at updating and organizing my prospects.
What do you like best about the product?
Overall, that I'm able to customize my dashboard. I'm so happy I'm able to create locations for every phase of the pipeline and easily transfer each prospect to their respected location. I also enjoy that each lead, prospect, and client has their own profile where I can enter and later find everything that I need to know about them. On top of that, the ease of calling and emailing the prospect directly from their profile. Every action I take is noted and if I was to remove something, it's possible.
What do you dislike about the product?
It could be quicker on updating my leads. There's truly not a lot that I dislike. I've never really had a delay using Hubspot. Colleagues of mine have told me that if they do have issues, the support team is incredible and easy to reach. It's very reassuring to know how seriously they take our needs as professionals.
What problems is the product solving and how is that benefiting you?
I'm contacting my prospects and creating leads a lot more efficiently. I no longer have to worry about the handling of my prospects. I'm able to quickly contact each and make my day so much more efficient. My days are spent making more calls and making more money.
Recommendations to others considering the product:
I definitely recommend Hubspot for your business. Especially if you're in sales and enjoy the liberty of customization. The organization of your leads will be very visible and easily accessible. You'll feel great knowing that your on top of your calls and have one place for your clients and their information. There are great features that come with it and help me very much, such as adding notes, tasks, and reminders.
Great CRM, very user friendly!
What do you like best about the product?
I love how user friendly this CRM is. It takes a lot of the thinking out of the sales process. With the sequences I am able to not only contact my potential customers autonomously but the ability to set automatic tasks really streamlines my sales process and helps me stay on top of all my potential deals as well as existing clients.
What do you dislike about the product?
There's not much I dislike. I have used multiple CRM systems and this is by far my favorite.
What problems is the product solving and how is that benefiting you?
HubSpot has really helped me stay up to date and current with potential and existing customers. This system has really helped me stay organized and has really raised my closing rate.
Recommendations to others considering the product:
If you want a very user friendly CRM that will increase productivity and sales HubSpot is the CRM for you.
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