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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Computer Software

Modern CRM

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Nice templates, lot of deal stages, easy quoting
What do you dislike about the product?
Assigning leads could go better, if you are with multiple workers
What problems is the product solving and how is that benefiting you?
Fast response by mail with customers by templates
Recommendations to others considering the product:
User friendly, easy to learn


    Computer Software

Like you’re being spoon fed

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The liquidity in flow on how things work without bumps or any resistance.
What do you dislike about the product?
Nothing I can think of as yet. Will get back to this when I do.
What problems is the product solving and how is that benefiting you?
I literally feel spoon fed. I was new to my workflow but figuring this was as easy as 1,2,3..


    Computer Software

Getting control with Sequences

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I've been using recently a lot the sequences to get clarity about my contact interests. With a well designed message, I get all the granularity I require. Over 30% response is definitely my highlight.
What do you dislike about the product?
The IP filtering isn't optimal and the relationship between the entities (Company, Contact, Deal, ...) isn't flexible enough to reflect the reality. I can't for example manage consultants which are working in parallel for different companies.
The email linkage isn't also precise enough polluting my mail feed with not required messages.
What problems is the product solving and how is that benefiting you?
Get activity visibility.


    Computer Software

Great suite of tools. Easy to implement and navigate

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The sequence functionality on emails is great for keeping the pipeline wheels turning in the background.
What do you dislike about the product?
It would be great if you could filter contacts by whether they have been contacted already and if so, by which campaign. It would also be great if you could see whether specific emails have been opened from the main inbox screen in email accounts.
What problems is the product solving and how is that benefiting you?
We started using Hubspot from spreadsheets so every feature has been beneficial from where we were. The main objective was for the organisation and reporting of new opportunities. It has prebuilt reporting metrics and templates which make our weekly sales calls quick and easy to prepare for.


    Higher Education

User friendly CRM

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
HubSpot is easy to use. It takes little time to set up and training and there are various tools that can be used for any type of operation. The reports are very useful as well.
What do you dislike about the product?
No downside at the moment - it's working great so far!
What problems is the product solving and how is that benefiting you?
CRM has made my work more organised and seamless. The reports/dashboard is great to see progress and look for opportunity. The automation tool saves me a lot of time and I can focus on getting new business in.
Recommendations to others considering the product:
It will be the best investment for the business and will improve staff productivity. The support and tips available are great.


    Ramu N.

The best CRM solution for SMB's

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
I like how intuitive and user-friendly the CRM is
The knowledge base and community support allows in clarifying a lot of questions that allow us to help ourselves
What do you dislike about the product?
Sometimes the integration of mail with Outlook and sales sidekick doesn't work so smoothly. As admin, I like to ensure more permission edits
What problems is the product solving and how is that benefiting you?
I am trying to bring more automation and transparency in the sales process. Benefits realised is that through notes and tagging, the team is getting better at communicating where sales conversations are any point in the deal


    Frederick G.

Intermediate HS user - still so much to explore

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
The automation parts - the fact in pulls in info to populate various fields saves a lot of time. The integration with google calendar/mail are useful. It auto tracks KPIs which again saves time. Business card scanner on app KICKS ASSSS.
What do you dislike about the product?
You can't schedule sequences in bulk - you have to do each one individually. Also, sometime your sent a notification email telling you 'you've been assigned x number of contact from a colleague', but when you click the link in the email it pulls you through to the contacts page with 'contact owner me' and 'assigned to you this month' filters on only, making it impossible to tell which contacts the email is referring to.
What problems is the product solving and how is that benefiting you?
Tracking deal progress, automating email outreaches, serving as repository for all out lead info


    Lewis B.

Perfect for my Sales Pipeline

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Being able to record and create tasks
log calls
Set tasks for your colleagues
Being able to track emails via outlook
Record your Notes re calls and emails
What do you dislike about the product?
I used to be able to track emails via outlook automatically however every time I create an email in outlook I have to select the hubspot option to track emails
What problems is the product solving and how is that benefiting you?
The main benefit is that I am able to see who has opened the emails and who has clicked on particular links when sending out email campaigns


    Machinery

Very good application

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Everything is where you need, very easy to use
Main features also in the mobile app that I use for manage my contacts
What do you dislike about the product?
you need always an internet connection , there is not the possibility to work without connection with phone
What problems is the product solving and how is that benefiting you?
I can use for put very notes and I stop to use paper


    Bence V.

Hubspot is an excellent inside sales tool with a strong array of aumatization

  • February 27, 2020
  • Review provided by G2

What do you like best about the product?
Hands down my favourite feature is sequences. It allows me to target my audience in a more efficient way.
What do you dislike about the product?
The domain based company import method sometimes laeds to duplication which has to be handled manually. It's a minor peeve, but is takes away valuable time.
What problems is the product solving and how is that benefiting you?
Reaching out to our target audience and keeping accurate tabs on our prospecting.
Recommendations to others considering the product:
Give it a try. It's the best CRM I've ever used.