Sales Hub Enterprise
HubSpotExternal reviews
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Quality CRM
What do you like best about the product?
Love the meeting links and templates, especially group meeting links. Reporting is excellent and the quick dashboard setups have been extremely useful, only very minor issues.
What do you dislike about the product?
Deal Pipelines are fiddly, not ideal for CS teams more geared to sales but can be manipulated.
What problems is the product solving and how is that benefiting you?
Classic tracking of Customer Base but also upsells, renewals. Templates make comms quick and easy.
Recommendations to others considering the product:
Quality CRM, ideal for sales, good reporting features, takes work to setup for CS teams.
Very pleasant, it makes my job less complicated
What do you like best about the product?
Being able to see when people opened my emails and adding parent/child company.
What do you dislike about the product?
Can't extract a CSV or Excel from the Activity Feed, would make life easier. Or how many times I have called a contact in one place.
What problems is the product solving and how is that benefiting you?
Many, we use only one tool for a multitude of things. Everything is in one place, calling, emailing, fup'ing and of course, our sales pipeline is flawless
awesome efficincy
What do you like best about the product?
pipeline, deal filters, integrated email templates
What do you dislike about the product?
slow processing, sometimes it does not register what we input
What problems is the product solving and how is that benefiting you?
efficinecy and organization
Good CRM
What do you like best about the product?
I think sequencing is very useful. It's actually a far more powerful tool than other products I have used.
What do you dislike about the product?
So few linked fields. It's not as much a sales focused tool as it is a marketing focused tool. I wish sequencing gave me more insights.
What problems is the product solving and how is that benefiting you?
Territory management is far easier using hubspot. It empowers me to control my business.
Hubspot is easy to use
What do you like best about the product?
I like being able to use filters so that I can see the customers I want to see, quickly and easily.
What do you dislike about the product?
Having to read through emails that aren't easily laid out (eg incoming could have a slightly different coloured background)
What problems is the product solving and how is that benefiting you?
I'm able to keep track of everything that needs doing, with the status option. This means I don't miss anything.
Hubspot Review
What do you like best about the product?
The conversation tracking is really good.
What do you dislike about the product?
The pipeline could definitely be better.
What problems is the product solving and how is that benefiting you?
We use hubspot to track our pipeline, marketing, sales and website leads. Its great for tracking leads and seeing what stage they are at in the pipeline
Recommendations to others considering the product:
Take time to learn all the features
Does what you want when you want
What do you like best about the product?
Filters allow me to contact only the customers I need to becontacting at the right time
What do you dislike about the product?
GMAIL calculations can be tricky when selling new & renewal at the same time
What problems is the product solving and how is that benefiting you?
Time management
Recommendations to others considering the product:
As I said in my title, does what you want when you want
Hubspot has helped us become a more efficient and accountable Sales team.
What do you like best about the product?
Very straightforward to use in terms of basic functionality but it can also be used to solve more specific issues.
Email sequencing has greatly increased our lead generation and is easy to set up. Not only that but it also gives you good information on its effectiveness by providing information such as open rates, reply rates and so on so it gives you a much clearer understanding of whether it's worth your time to put in the effort.
Their helpdesk is also the best I've come across, very quick to solve any issues you might encounter and all seem well-trained.
Email sequencing has greatly increased our lead generation and is easy to set up. Not only that but it also gives you good information on its effectiveness by providing information such as open rates, reply rates and so on so it gives you a much clearer understanding of whether it's worth your time to put in the effort.
Their helpdesk is also the best I've come across, very quick to solve any issues you might encounter and all seem well-trained.
What do you dislike about the product?
It can crash on occasion but it's only that we're so reliant on its many good features that this is a source of frustration when it happens. In their defence, they're very fast to respond when these errors occur.
What problems is the product solving and how is that benefiting you?
Diary management through tasks is great and lets me clearly see what calls and meetings my team and I have lined up for the day. Having them all in this one section means it's much more productive for yourself in terms of balancing lead generation and call time by quickly understanding your outstanding tasks and responding.
Email sequencing has greatly increased our sales figures and by having live data on information like open rates and response rates you can AB Test different strategies to figure out what message is most resonating with your particular client.
monitoring my team's activity has also been made much easier through the reports dashboard so you can keep on top of productivity throughout the day without having to sit on people's shoulders!
Email sequencing has greatly increased our sales figures and by having live data on information like open rates and response rates you can AB Test different strategies to figure out what message is most resonating with your particular client.
monitoring my team's activity has also been made much easier through the reports dashboard so you can keep on top of productivity throughout the day without having to sit on people's shoulders!
Recommendations to others considering the product:
They offer a number of courses on how to use all the various services. It can be daunting seeing the number of features it can offer so understanding what is a priority and what isn't was useful for us.
Great to have a full overview
What do you like best about the product?
I like that you can have a clear overview of contact people/company through out the entire journey.....From the first google ad word, to pages they have viewed on your website to being able to track all notes on the accounts
What do you dislike about the product?
Sometimes it can be a bit awkward when scrolling through emails that are on a contact it seems to duplicate information
What problems is the product solving and how is that benefiting you?
Being able to see the whole customer journey is a problem solved....Benefit is team collaboration across different departments
great CRM
What do you like best about the product?
Sequences and automation
Deals board
ability to manage a blog
Deals board
ability to manage a blog
What do you dislike about the product?
no automation to directly link a contact to a companu and a deal
What problems is the product solving and how is that benefiting you?
follow the client pathway to the closure.
The greatest advantage is the possibility to know at what stage the client is.
The greatest advantage is the possibility to know at what stage the client is.
Recommendations to others considering the product:
use it to ease your Client Relationship management
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