Sales Hub Enterprise
HubSpotExternal reviews
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Basic and Intuitive - a very easy to learn CRM
What do you like best about the product?
The layout and UI of HubSpot CRM is very basic and intuitive - meaning users are able to pick it up easily even if they're not tech-savvy.
Collaboration between other users is easy, and having a visual pipeline with sales leads makes progression easy to track.
The Deals Automation feature has also been immensely helpful as we've been using it primarily to make sure we're right on track and following up on certain deals.
Collaboration between other users is easy, and having a visual pipeline with sales leads makes progression easy to track.
The Deals Automation feature has also been immensely helpful as we've been using it primarily to make sure we're right on track and following up on certain deals.
What do you dislike about the product?
Having a direct integration with other services such as Google Sheets/Docs would've been useful.
What problems is the product solving and how is that benefiting you?
We use HubSpot CRM as our main source of sales leads and comms. We use HubSpot Forms for our clients to use which automatically creates a deal in our sales pipeline which has been awesome. The bcc tracking has also been very useful when checking progression with our clients during our sales process.
Recommendations to others considering the product:
If you're looking for an intuitive, collaborative and visually pleasing CRM, HubSpot CRM is the way to go.
Great for multi customer taking
What do you like best about the product?
The ability to merge related customers rapidly
What do you dislike about the product?
Leaving a task usually causes to readjust filter preferences
What problems is the product solving and how is that benefiting you?
All customer concerns
Recommendations to others considering the product:
Remember filters may need readjusting when leaving and returning to a screen or task
HubSpot and HubSpot support is the key to meaningful client engagement and growth.
What do you like best about the product?
I love the flexibility and ease of use of all the HubSpot tools, I have to say what I like best is the community of support and their focus on willingness to "help".
What do you dislike about the product?
There can be some challenges for new users in learning how to segment and build custom properties, how to use them to improve client engagements, but the learning curve is much less than other platforms I've used.
What problems is the product solving and how is that benefiting you?
Increased workflow efficiency, Better lead tracking and engagement, providing better sales tracking and marketing alignment. No need to worry where any of your prospects are in the sales process, better lead qualification.
Recommendations to others considering the product:
For many people, cost considerations are important. However, in this case, I'd say that you truly get what you pay for. The value in fully embracing HubSpot will provide a tremendous ROI and will easily outweigh the cost.
Great for a free tool if you do not have a different solution
What do you like best about the product?
The display is great and very user-friendly for anyone to use. I like that once you have the CRM in place, you can easily integrate with the rest of the platform and track literally EVERYTHING.
What do you dislike about the product?
I do not like how difficult it can be to create contact lists. This can certainly be a challenge.
What problems is the product solving and how is that benefiting you?
We started using this as a CRM before we implemented Salesforce.
Hubspot creates a simple and effective workflow
What do you like best about the product?
Simplicity and modern layout. It's extremely easy to learn and master, so you spend less time on figuring out the platform and more time selling.
What do you dislike about the product?
An email inbox would be nice to connect a single users email to easily access all of your messages instead of going directly into a contact/company, or leaving to open your email client.
What problems is the product solving and how is that benefiting you?
Able to focus my time more by spending less on trying to be organized.
Recommendations to others considering the product:
Try it out for free first to see how easy it is to use, and if it works for your business sign up. You won't regret it.
Best for bringing marketing & sales processes all under one system.
What do you like best about the product?
Being able to see how my marketing sources drive leads and sales.
What do you dislike about the product?
It's very difficult to setup performance dashboards with the metrics that I need (for example, time lag and attribution models by default).
What problems is the product solving and how is that benefiting you?
Understand how marketing sources influence lead-to-sale performance. I've been able to better fine-tune my paid and organic marketing efforts.
Recommendations to others considering the product:
Take time to setup as many report templates and dashboards as possible. Once they are deployed, then analysis becomes a breeze.
CRM System from the gods.
What do you like best about the product?
UX of this system is the best thing! It's so easy and you don't need a lot of computer knowledge to set it up, even our co-workers that are not very tech-savvy can figure out how to use it. It's that easy! And i has a bunch of tools, and reminds you when somethings is overdue, or you need to contact somebody. It's great.
What do you dislike about the product?
UX is just awesome, and everything is actually very good. But the price is quite expensive, and some features are not quite finished. The support is not that great as well if you need help setting something up.
What problems is the product solving and how is that benefiting you?
We have our internal/external forms that we use to let users sign up, and they get pushed directly into our custom work flows, we no longer need to setup and custom api's and such to create api calls.
Recommendations to others considering the product:
I would recommend Hubspot to anyone who likes easy interface and a great CRM system and with a lot of Automation.
Worth a try
What do you like best about the product?
Clean interface, one of the best customer relationship management tools out there
What do you dislike about the product?
Tends to bog down the system, slow to respons
What problems is the product solving and how is that benefiting you?
We've switched from to a technical interface where the CRM came into play. The go-to option was HubSpot. Managing various aspects along the value chain is the challenge and the benefits that have been realized includes ease of use and the traceability given by system
Recommendations to others considering the product:
A business can try it out as it is one of the best alternatives available in the market. However, there are far better options if the organization size is small, which can be considered
Amazing Easy to Use CRM
What do you like best about the product?
For as much as HubSpot offers: CRM, Sales, Marketing, and Servicing tools, it is very easy to work and navigate.
What you don't understand or know how to do, HubSpot offers a plethora of knowlwdgebases, video trainings, and forums to help you get the knowledge you need.
I recommend this all the time to associates looking for a new CRM!
What you don't understand or know how to do, HubSpot offers a plethora of knowlwdgebases, video trainings, and forums to help you get the knowledge you need.
I recommend this all the time to associates looking for a new CRM!
What do you dislike about the product?
The phone app doesn't allow you to do everything you can online. So many times I find myself logging into HubSpot on my phone's browser to find information. While away from my desk.
What problems is the product solving and how is that benefiting you?
Sending corporate newsletters, blogging, tracking sales deals, automation, tracking marketing ads. Pretty much everything I do, I use HubSpot.
Recommendations to others considering the product:
Get it! It's worth the money and can have a big impact on enabling your sales, marketing, and servicing teams to effectively do their job.
Solid CRM
What do you like best about the product?
User Friendly, Easy to Train People, Multi Purpose
What do you dislike about the product?
I think it could be more robust in some areas but it seems to be growing constantly.
What problems is the product solving and how is that benefiting you?
My franchises are able to use it as a proper CRM tool. Great for building a strong prospect list.
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