Sales Hub Enterprise
HubSpotExternal reviews
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Good, hard to set up
What do you like best about the product?
Email reminders are useful for tracking tasks
What do you dislike about the product?
Setting up the CRM and importing data took time; Hubspot tend to lag even on MacBook Pro while going through tasks on Safari
What problems is the product solving and how is that benefiting you?
Tasks organization within the team is easier than Excel
Recommendations to others considering the product:
Takes time to set up but makes things faster afterwards
Perfect for small businesses
What do you like best about the product?
Able to leverage automation in marketing that would be very expensive if you had to outsource it.
What do you dislike about the product?
I wish we had a designated admin in-house, as there are parts of Hubspot that we could use more of. We just don't have the resources to hire one right now but we do use the Hubspot account manager as much as possible.
What problems is the product solving and how is that benefiting you?
Sales and marketing! Fantastic organization that is so much more user-friendly than other CRM's out there.
Recommendations to others considering the product:
Get certified in at least one HubSpot Academy course
Sales problems? Hubspot is here!
What do you like best about the product?
If you are looking for a CRM that will support you at a high level, give your sales team the appropriate tools to succeed, then HubSpot is the CRM you need
What do you dislike about the product?
You can't export deals with contacts information
What problems is the product solving and how is that benefiting you?
Bussiness Development of Entrepreneur companies
Recommendations to others considering the product:
Best tool to manager data, sales and marketing
Easy to Understand Program
What do you like best about the product?
HubSpot is great at tracking what you are doing with your contacts. You are able to log your activity and set reminders for future activity. It helps keep your workflow organized.
What do you dislike about the product?
It would be nice that when you receive an email that is not from your contacts that they populate in HubSpot. This when you go back in you can see the contacts that are not assigned and you would be able to assign them contacts and personas.
What problems is the product solving and how is that benefiting you?
It keeps helping every day. The mobile app is very helpful, especially for networking events when you want to quickly log an activity.
Recommendations to others considering the product:
It is an easy program to pick up and is well organized. If you do get stuck there is a large video library to not only help, but also teach you new tools and features.
HubSpot has allowed us to reinvent our Sales experience.
What do you like best about the product?
The most helpful aspects of the HubSpot CRM are that we are able to create a detailed database of customers. All of our customers are accepting communication to join our database & we are beginning to build a very important database. Another helpful aspect of HubSpot CRM for us is sequencing. The ability to enroll single or multiple contacts in to relevant sequences takes away a lot of admin for our sales guys and we find it useful that you can customise each email in a sequence to personalise as you go.
The upsides of using HubSpot CRM are:
Workflows - very useful for us for reminders, rotating leads & creating tasks.
Filtering on contacts - creating custom filters to help individual HubSpot users see their leads.
Filtering on contacts for events/date ranges - makes it easy to enroll a group of contacts from an event in to a sequence.
Filtering on reporting - can use the reporting tool to create a more visual representation of how we are performing.
Deals - creating deals and being able to easily manage them on their relevant deal stage is very useful - this makes updating, tracking and managing far easier for our Sales Team
Compatibility on mobile devices - this has allowed us to break away from using PC's and use iPads to manage our contacts.
The onboarding process with HubSpot is excellent. I managed to learn how to use the CRM package through the HubSpot Academy. Very helpful videos, quizzes and tests have allowed me to become HubSpot Certified and have been able to teach our team how to use.
The upsides of using HubSpot CRM are:
Workflows - very useful for us for reminders, rotating leads & creating tasks.
Filtering on contacts - creating custom filters to help individual HubSpot users see their leads.
Filtering on contacts for events/date ranges - makes it easy to enroll a group of contacts from an event in to a sequence.
Filtering on reporting - can use the reporting tool to create a more visual representation of how we are performing.
Deals - creating deals and being able to easily manage them on their relevant deal stage is very useful - this makes updating, tracking and managing far easier for our Sales Team
Compatibility on mobile devices - this has allowed us to break away from using PC's and use iPads to manage our contacts.
The onboarding process with HubSpot is excellent. I managed to learn how to use the CRM package through the HubSpot Academy. Very helpful videos, quizzes and tests have allowed me to become HubSpot Certified and have been able to teach our team how to use.
What do you dislike about the product?
The least helpful thing about Hubspot is the quotation functionality within HubSpot. It is currently very basic and we feel this limits us when trying to manage a deal in HubSpot. We feel that this needs to be editable in order to update a quote with products or show when a payment has been received for a sale.
The downsides of using HubSpot CRM is that we feel limited with certain aspects as a Sales Professional customer. We would like to have access to more custom Dashboards and create more custom reports - this should be included within any of the Professional packages within HubSpot.
The downsides of using HubSpot CRM is that we feel limited with certain aspects as a Sales Professional customer. We would like to have access to more custom Dashboards and create more custom reports - this should be included within any of the Professional packages within HubSpot.
What problems is the product solving and how is that benefiting you?
Some of the problems that HubSpot is solving for us is that, as a company, we've never been able to capture our contacts (customers) in this way before - creating a valuable and accurate database of contact.
Having one base which we can all work to means that we can keep on top of all our contacts and eliminated the need for trying to manage our customers over multiple platforms (Email, Spreadsheets, Cloud based drives etc).
Benefits are that we are fully GDPR compliant within HubSpot and our contacts have the ability to opt out of our correspondence if they wish to do so. HubSpot will also alert us when a contact has decided to opt out, making it easy to remove them from the database.
Having one base which we can all work to means that we can keep on top of all our contacts and eliminated the need for trying to manage our customers over multiple platforms (Email, Spreadsheets, Cloud based drives etc).
Benefits are that we are fully GDPR compliant within HubSpot and our contacts have the ability to opt out of our correspondence if they wish to do so. HubSpot will also alert us when a contact has decided to opt out, making it easy to remove them from the database.
Recommendations to others considering the product:
HubSpot will change the way you manage your customers. It will change the way you currently operate and improve your teams efficiency going forward.
It is also a great way to forecast for the future and review periods of time to see how well you and the team have done.
It is also a great way to forecast for the future and review periods of time to see how well you and the team have done.
An affordable, powerful CRM
What do you like best about the product?
The ability to manage support tickets and have it integrated with Marketing tools makes Hubspot a favourite to work with. Not only do you get to manage support issues, but you get to see all interaction the client has made on multiple channels like your websites and social media.
What do you dislike about the product?
External form integrations could be easier.
What problems is the product solving and how is that benefiting you?
Not only can I address support queries, but I can initiate custom quotes and documentation at the touch of a button. I can make calls and log my call details directly from the same window. I can do a lot more with my time than I ever did before with the help of Hubspot.
Recommendations to others considering the product:
Give it a try, you will love it !
Easy to learn and helpful
What do you like best about the product?
Very easy to learn and very helpful to have everything in one place as opposed to multiple spreadsheets or programs
What do you dislike about the product?
The product itself is great, but for a small business the price is somewhat prohibitive
What problems is the product solving and how is that benefiting you?
Easy to follow up on leads that may have fallen through the cracks before
Recommendations to others considering the product:
If you haven't used a CRM software before, spend the time to really learn it. It has a lot of great features and the tutorials are excellent
Helpful and Necessary for My Job
What do you like best about the product?
The organization, automization, and customization of the HubSpot CRM saves me time and energy every single day. There is no way that I could do my job as effectively without it.
What do you dislike about the product?
I'd love to see better integration with Outlook and microsoft Teams products. There is some integration, but it's not as tight or as effective as I'd like for them to be.
What problems is the product solving and how is that benefiting you?
It is saving me time and tons of frustration. The benefits are far outweighing the cons, and are allowing me to be much more organized and efficient.
Recommendations to others considering the product:
Take advantage of a trial period and make sure that it will fit into your workflow and that it will cut down steps. It did for us, but it may not be for every organization.
Great tool for tracking my leads.
What do you like best about the product?
It's just simple. It allowed for me to import my address book and assign additional meta fields to the leads. I manage technical sales leads so I needed extra non-traditional fields to track other metrics. It's FREE too... for now.
I like the interface. The reminders work great and keep me following up as managing these leads is a nightmare sometimes. I also like the deal flow stuff as I progress through it.
I like the interface. The reminders work great and keep me following up as managing these leads is a nightmare sometimes. I also like the deal flow stuff as I progress through it.
What do you dislike about the product?
Wish more stuff was free but I'll be ok.
What problems is the product solving and how is that benefiting you?
Managing my sales leads and customers. It has allowed me to focus on other work instead of hunting around for flagged emails and old email chains trying to get the status of a deal.
Recommendations to others considering the product:
There are a lot of CRM's out there. I think Hubspot has the best for free options. They don't nag me much which is nice.
Great tools and support for any business
What do you like best about the product?
Integration into email, great interface and online support. Adding notes and tasks (with reminders) is helpful
What do you dislike about the product?
Although we have limited access based on the modules we have, I feel that it's better suited for a pure sales process and not a longer solution sales approach. I would prefer to only see menu options that I require, else it could be a little busy
What problems is the product solving and how is that benefiting you?
Having a consolidated system for all contacts and activity for business continuity is vital
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