Sales Hub Enterprise
HubSpotExternal reviews
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Complicated but very resourceful and useful tool software
What do you like best about the product?
it's an all in one robust platform that handles all your digital marketing needs. Additionally with the help of HubSpot academy to teach you how to use the platform, it makes it easy to understand and pick up. Hassle free set up!
What do you dislike about the product?
I dislike the admin panel when adding new users. Taking the time to individually select option and allow a user to have access to certain tools and processes is very time consuming and meticulous. Needing separate access to read, view, and edit an email template seems unnecessary to me.
What problems is the product solving and how is that benefiting you?
HubSpot CRM has helped with our email marking campaigns and our contact database. Having many students in the database makes it very messy, some have their legal first names, while others used their preferred names and our contact database gets very messy. With HubSpot CRM, being able to quickly find duplicates and add filters, we were able to do a easy clean up on our contacts and made a set of guidelines and procedures when adding new contacts to keep things organized. This gives us more time to actually do our job, instead of clean up.
Recommendations to others considering the product:
Definitely give their trial a try, you might find it's more useful than you think. It's much more robust and intricate than many other similar tools out there.
HubSpot CRM is a handy tool to keep everything in one location.
What do you like best about the product?
HubSpot is keeping track of all contacts.
What do you dislike about the product?
The merging tool could use a lot of work.
What problems is the product solving and how is that benefiting you?
HubSpot CRM helps send emails to people quicker by using a template so you do not have to keep writing things over and over again.
Great CRM and easy to use!
What do you like best about the product?
So easy to use. The course you can complete at your own pace are a must!
Ian McKeown was our Implementation Specialist and very helpful with all the setup.
Ian McKeown was our Implementation Specialist and very helpful with all the setup.
What do you dislike about the product?
Nothing yet! Very easy to use and understand.
What problems is the product solving and how is that benefiting you?
No real problems. Workflows can be a bit tricky, I would like reporting to be more user friendly.
Makes my job (and life) so much easier
What do you like best about the product?
The ability to quickly create content, be it a social post, landing page, or blog post, saves me time and effort.
What do you dislike about the product?
Can sometimes feel overwhelming, all the options, resources, and tools, but they're also good at giving you tutorials and letting you know how complete your profile is.
What problems is the product solving and how is that benefiting you?
I love that I can quickly see my social, blog, and website reports in one spot - this makes it easy to understand how we're performing, where we can improve, and what messaging works and doesn't.
Best option to build as you go
What do you like best about the product?
I like how flexible the Hubspot solution is. It's easy to add new features and solutions as you go. You don't have to tackle every feature at once, which can be overwhelming for a small business. Instead, it grows with you.
What do you dislike about the product?
Pricing is based on contacts,which can be a deterrent if you're converting platforms.
What problems is the product solving and how is that benefiting you?
Aligning an entrepreneurial sales and marketing team to a single way of inputting information. The reward is a unified database of knowledge.
Powerful but expensive platform taking strides to be more accessible
What do you like best about the product?
I like the functionality that the Hubspot CRM offers, as it feels like it has been designed by people who use the CRM themselves.
What do you dislike about the product?
Unfortunately some of the key functions are locked out unless you get onto an expensive $800/month payment plan. For example, the automated email follow-up you get on the $50 plan consists of text-only emails — for images in your email follow-up, you have to upgrade to the plan that is 16 times more expensive for what should be basic functionality.
What problems is the product solving and how is that benefiting you?
It integrates well with the sales platform, so there is that.
Recommendations to others considering the product:
It's best for larger companies that are managing a lot of contacts, clients and deals. It's not good for a small business, in which you should go with something like Mailchimp or Klayivo or Salesforce, or some other CRM which offers similar functionality at a much more agreeable price point.
Great tool for business
What do you like best about the product?
We started using HubSpot a year and a half ago and since that time our sales and marketing processes have changed a lot. Amazing tool with a very pleasant UI.
What do you dislike about the product?
We tried the Service Hub as wanted to automate CS processes as well but it seemed that this part of HubSpot didn't really suit us.
What problems is the product solving and how is that benefiting you?
The CRM helps automate the routine, create and run flows, organise the whole pipeline and keep everything under control.
Things become so organised and managed
What do you like best about the product?
fast as lightning user interface I really like
What do you dislike about the product?
not dislike but i suggest if there's a cloning feature to create a same lead that will helps more for me. like if i want to create two different peoples contact in a same company so cloning a contact feature more helps me to create a new contact just have to change few details don't have to fill all the fields from the start.
What problems is the product solving and how is that benefiting you?
I am using Hubspot CRM for Sales & Marketing and it helps me a lot to increase more revenue
Overall Use
What do you like best about the product?
When it comes to sales I want the ability to know what my customers want and to see what they’re viewing. HubSpot has given me that tool to have genuine conversations. I get notifications when someone opens my emails, letting me know I should give them a call because they’re thinking about my business.
Yes, at first, it can be a bit overwhelming browsing through all the different tools, but once I became familiar with them it has become my new normal.
Highly recommend HubSpot’s services!
Yes, at first, it can be a bit overwhelming browsing through all the different tools, but once I became familiar with them it has become my new normal.
Highly recommend HubSpot’s services!
What do you dislike about the product?
The only downside I’ve found is during a task, I cannot minimize the email to view the history of that potential member. I always keep another tab open so I can get into their contact history and know what to email them.
What problems is the product solving and how is that benefiting you?
I love the fact that I can create templates. It gives me the ability to personalize it to each potential member so it is more genuine.
Creating deals allows me to know they’re interested and at what stage they are in the buying process.
Creating deals allows me to know they’re interested and at what stage they are in the buying process.
Recommendations to others considering the product:
Yes there is a lot offered, take the dive! I promise you will feel so fulfilled after your test, you first week solely using it, and getting those notifications someone opened an email or clicked a link.
Knowing how to be genuine with my potential members gives me a major leg up.
Knowing how to be genuine with my potential members gives me a major leg up.
Best CRM
What do you like best about the product?
HubSpot provides all important details to personalized targeting like LinkedIn profile, IP location, Company details etc. Its sequences facility, bulk marketing email sending, user interface all things are amazing. Thank you HubSpot
What do you dislike about the product?
I am unable to manage duplicate emails in bulk. This process is very time taking for me. We are unable to send more than 5 sequences also we can only enroll 150 contacts in one day. This limit is not good. There should also a facility to send personalized sequences according to their clicks. We just blindly schedule sequences at a time. there should be a option for send another email if the contact clicked on a link on my previous email. This facility is in workflows but not in sequences. Another thing is sequences should also have a facility to start automatically because workflows are a marketing emails and looks like a SPAM but sequences looks like a personalized sales email. Also when enrolling bulk sequences this does not show the company details. If I'll be able to see the company details in bulk enrollment that will help me alot.
What problems is the product solving and how is that benefiting you?
Calling from CRM is really amazing. We can check all the recorded calls in a contact. With HubSpot We can see the whole contact history so that we can target them with specific interest. With chatbot are able to assist the visitors and also we can automate the chat.We can create a follow-up task to remember all our followups.
Recommendations to others considering the product:
This is best CRM ever.
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