Sales Hub Enterprise
HubSpotExternal reviews
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Best CRM
What do you like best about the product?
HubSpot provides all important details to personalized targeting like LinkedIn profile, IP location, Company details etc. Its sequences facility, bulk marketing email sending, user interface all things are amazing. Thank you HubSpot
What do you dislike about the product?
I am unable to manage duplicate emails in bulk. This process is very time taking for me. We are unable to send more than 5 sequences also we can only enroll 150 contacts in one day. This limit is not good. There should also a facility to send personalized sequences according to their clicks. We just blindly schedule sequences at a time. there should be a option for send another email if the contact clicked on a link on my previous email. This facility is in workflows but not in sequences. Another thing is sequences should also have a facility to start automatically because workflows are a marketing emails and looks like a SPAM but sequences looks like a personalized sales email. Also when enrolling bulk sequences this does not show the company details. If I'll be able to see the company details in bulk enrollment that will help me alot.
What problems is the product solving and how is that benefiting you?
Calling from CRM is really amazing. We can check all the recorded calls in a contact. With HubSpot We can see the whole contact history so that we can target them with specific interest. With chatbot are able to assist the visitors and also we can automate the chat.We can create a follow-up task to remember all our followups.
Recommendations to others considering the product:
This is best CRM ever.
One of the best marketing automation softwares in the market
What do you like best about the product?
I like its ease-of-use. It has the most advanced capabilities you need in today’s software market.
What do you dislike about the product?
Pricing is contingent to the number of contacts you have.
What problems is the product solving and how is that benefiting you?
Ability to manage website and CRM in one place makes it easy to figure out where a lead came from, and set up workflows per activity.
Extremely powerful tool once you get the hang of it!
What do you like best about the product?
Love that it's an All-in-one tool for Sales, Marketing, Support and more. It covers all the bases and you pretty much won't need any other tools for anything customer facing. Aside from the CRM functions, I like that I have ability to create a landing pages to gain leads, as well as handle full e-mail marketing campaigns. The mobile app also has a great feature for scanning business cards and turning them into contacts, this was a really helpful tool at our last conference we attended.
What do you dislike about the product?
I wish it had real-time data updating including a live indicator of who is currently responding on a ticket/conversation. Right now, if a teammate makes a change to a contact or replies to a ticket that I also have open, I have to hit refresh to see those changes. This has once caused double outreach on the same ticket because we were responding to the same convo at the same time.
What problems is the product solving and how is that benefiting you?
It's a great tool for our Sales team to manage leads starting directly from intake form/landing page to closing the deal and each step in between. When we discovered the landing page feature we were able to get a webpage up within a day and immediately had leads funneling in within the first few days.
It's also very helpful in keeping me organized with tasks and to-do's for the day. I am able to keep track of all my customers and leads as well as plan my day all in the same tool.
It's also very helpful in keeping me organized with tasks and to-do's for the day. I am able to keep track of all my customers and leads as well as plan my day all in the same tool.
Recommendations to others considering the product:
I highly recommend taking the certification courses prior to using the tool. There are A LOT of features and to fully understand it all will require the courses. When I was first hired I did not do the courses until 2 or 3 months in and I was having a lot of issues with the tool. Once I finally took the courses I actually began to really love the tool now that I got a fuller picture on how all the features feed into each other. Once really knew how it all worked and I realized the full potential, it became a much more enjoyable tool.
Great CRM Software with plenty of applications to fast track business
What do you like best about the product?
All the different features HubSpot capitalized on. Being able to see the last 15 names or so by simply holding the back arrow is my favorite surprise
What do you dislike about the product?
Not anything. It's built for the use of the purpose.
What problems is the product solving and how is that benefiting you?
Now, the AirCall pairing has its issues but it is usually only due to lack of network connection. I am happy with my experience
Recommendations to others considering the product:
Hold the back arrow to see the previous contacts of the queue
Hubspot CRm
What do you like best about the product?
I enjoyed the practical experience exercise.
What do you dislike about the product?
I would like to have been notified the tasks on the practical experience had been met and/or some notification that I had completed the exercise.
What problems is the product solving and how is that benefiting you?
I feel more confident navigating through HubSpot CRM.
Very useful to use when keeping a track on your sales pipeline activity.
What do you like best about the product?
The integration of all your conversations, calls, tasks & sales tools in one place. This allows you to have full control over a wider spectrum of potential customers and prospects.
What do you dislike about the product?
Not being able to send customised videos.
What problems is the product solving and how is that benefiting you?
Work flow effeciency.
Recommendations to others considering the product:
Good investment to increase your sales teams work efficiency and effectiveness. A great tool for inbound marketing strategies to be set up.
Awesome experience with Hubspot
What do you like best about the product?
Its vertical integration. Everything related to automation can be done from one platform
What do you dislike about the product?
its a bit clumsy and the crm platform can be mode easy to use
What problems is the product solving and how is that benefiting you?
It requires lot many documentations while integrating social platforms and in crm if all the fields are not filled up, the data management doesn't make sense. field colums add and delete would be helpful.
Recommendations to others considering the product:
pls make the academy courses certified. Otherwise, it is not serving any purpose other than a learning point. Most of us think why to go through these courses but these are the courses in the academy which are not available in the market.
No complaints, only kudos
What do you like best about the product?
The incredibly generous freemium tier of membership. Holistic solution that integrates with most of my favourite tools. Smart automations.
What do you dislike about the product?
Hard to fault. Some clients of mine struggle to keep it going after handover, so more hand holding or automated prompts of best practice would be helpful.
What problems is the product solving and how is that benefiting you?
Primarily used to sort out my clients' CRM, set them up with solid sales funnels and ensure they adhere to GDPR. Also use to power leads for my own agency.
Best CRM I have ever used
What do you like best about the product?
Hubspot is highly intuitive, making the learning curve minimal. I actually enjoy using it as a sales rep rather than thinking of it as a tedious part of my job. It saves me time and makes me money.
By utilizing the blog, academy and embedded tips, I discovered a passion for email selling and even took an online course in content marketing.
By utilizing the blog, academy and embedded tips, I discovered a passion for email selling and even took an online course in content marketing.
What do you dislike about the product?
No Docusign integration, only works with PandaDoc.
I'm told it's expensive? Honestly I don't have much in way of critiques. I've used four different CRMs and this is my favorite.
I'm told it's expensive? Honestly I don't have much in way of critiques. I've used four different CRMs and this is my favorite.
What problems is the product solving and how is that benefiting you?
Customization to my workflow. Task queues save me a ton of time. Automated task requests ensure I follow up and stay top of mind. Ability to store templates and snippets in the CRM and have it accessible from contacts and the ability to draft emails while also looking at notes.
Hubspot is flexible and functional
What do you like best about the product?
The built in tools and available integrations are great!
What do you dislike about the product?
I dislike that there are no tags (categories) that are searchable
What problems is the product solving and how is that benefiting you?
Workflow automation and website visibility with email activity all in one.
Recommendations to others considering the product:
If you are looking for a real all in one tool with marketing automation and need lots of data reporting this is the tool to go with!
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