Sales Hub Enterprise
HubSpotExternal reviews
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Easy to use - every business needs a CRM like Hubspot
What do you like best about the product?
Ease of use and active community which is the best resource for learning.
What do you dislike about the product?
Company and Contacts are not synced completely with each other.
What problems is the product solving and how is that benefiting you?
Handling all the customers, potential customers, deals etc. The speed of sales processes has improved, team is actively engaged and a lot of manual tasks have been automated that saves a lot of time for the team members.
Recommendations to others considering the product:
If you are looking for an affordable CRM with super features, HubSpot CRM will not disappoint you.
Fully Functional CRM system
What do you like best about the product?
Organize and improve our customization within the CRM system to optimize our business/prospect leads. Also the ease of running reports on daily, weekly and monthly needs to ensure we are staying on track to hit goals.
What do you dislike about the product?
Too many times, prospects that are no longer "hot leads" are still showing up in our to do tasks as well as duplicate accounts.
What problems is the product solving and how is that benefiting you?
Keeping track of the sales pipeline and tracking what prospects are engaging in (email opens/website pages).
Recommendations to others considering the product:
I would highly recommend Hubspot to others.
Equipped a Plethora of Great Tools: Right Out of the Box!
What do you like best about the product?
User Interface: Everything can be found easily behind the ‘cog’ (settings) button
In-Depth questions from clients can be solved relatively easily by exploring the different menu options
When setting up advanced features up for the first time, the auto setup features and copy code buttons are great and I often breeze through what I expected to be the hard parts.
In-Depth questions from clients can be solved relatively easily by exploring the different menu options
When setting up advanced features up for the first time, the auto setup features and copy code buttons are great and I often breeze through what I expected to be the hard parts.
What do you dislike about the product?
1. Monthly Price scales up hugely based on number of contact records utilised
The Email Marketing templates, smart lists and analytics are great, but when you want to utilise them fully with a large database HubSpot really penalise you, often pricing the software well out of the market for small businesses
Clients only place their most engaged prospects or MOTF contacts as results need to be attained quicker for good ROI when working with the above situation
OR They end rip storing the contacts externally and importing back in once a month at mailshot time
2. HubSpot Website Pricing is very expensive compared to other more widely used CMS
3. Advanced HubSpot Developers that are capable are hard to come by over in the UK. The range of API keys available from HubSpot or HubSpot Marketplace are not vast enough and often cause problems when working with E-Commerce clients
4. HubSpot Reps Contacting Prospective Clients.
HubSpot is often specified by us during our discussions with interested clients, clients will check out HubSpot’s website then be tracked and engaged directly by HubSpot before I can register the lead, there are plenty of in-house rules from our Agency Support Contact such as ‘Collaboration Deal’ or ‘Joint-Demo’ or ‘Best Partner Wins’ which doesn’t sit well with me
5. Being a full blown Agency Partner is too restrictive, the Account Manager at one of my previous agencies questioned by advocacy to my the. CEO without me in the loop, fast forward a few years and this did not bode, in fact it was the main driver in my own decision not to take the plunge with my own agency
We are a Sales Partner and it works really well for us.
5. Commission Payments only once a quarter.
I can see the reasons behind this as HubSpot are a big company now with plenty of partners to track, however a Partner Only gateway to track commissions and revenues due will save time over emailing the support team
The Email Marketing templates, smart lists and analytics are great, but when you want to utilise them fully with a large database HubSpot really penalise you, often pricing the software well out of the market for small businesses
Clients only place their most engaged prospects or MOTF contacts as results need to be attained quicker for good ROI when working with the above situation
OR They end rip storing the contacts externally and importing back in once a month at mailshot time
2. HubSpot Website Pricing is very expensive compared to other more widely used CMS
3. Advanced HubSpot Developers that are capable are hard to come by over in the UK. The range of API keys available from HubSpot or HubSpot Marketplace are not vast enough and often cause problems when working with E-Commerce clients
4. HubSpot Reps Contacting Prospective Clients.
HubSpot is often specified by us during our discussions with interested clients, clients will check out HubSpot’s website then be tracked and engaged directly by HubSpot before I can register the lead, there are plenty of in-house rules from our Agency Support Contact such as ‘Collaboration Deal’ or ‘Joint-Demo’ or ‘Best Partner Wins’ which doesn’t sit well with me
5. Being a full blown Agency Partner is too restrictive, the Account Manager at one of my previous agencies questioned by advocacy to my the. CEO without me in the loop, fast forward a few years and this did not bode, in fact it was the main driver in my own decision not to take the plunge with my own agency
We are a Sales Partner and it works really well for us.
5. Commission Payments only once a quarter.
I can see the reasons behind this as HubSpot are a big company now with plenty of partners to track, however a Partner Only gateway to track commissions and revenues due will save time over emailing the support team
What problems is the product solving and how is that benefiting you?
Sales Pipeline Tracking - We tracks all of our agency deals using HubSpot Sales Starter
Engagement - Sales Starter gives email tracking which is phenomenal, an added bonus is knowing when your invoices have been viewed :) We send out all of our larger retainer package quotes using HubSpot Documents; which if used correctly gives a good idea of what objections your prospect might have relative to which page they viewed for the longest
Live Chat - We have found clients paying large sums of money for live chat that doesn’t get used often ah’hem D***t , we move them onto HubSpot Marketing or Sales Free or Starter and increase the package if it’s utilised
Remote Consultancy - We have our clients grant our staff access to their HubSpot, we can then manage the clients remotely, including publishing content, social media, amending GDPR consents, consulting on analytics, email marketing etc
UX/Conversion - When contacts are created, CTA’s and Landing Pages all have unaired references, which can be analysed accordingly, I know which CTA Unique Reference gives the strongest and most engaged enquiries
La
Engagement - Sales Starter gives email tracking which is phenomenal, an added bonus is knowing when your invoices have been viewed :) We send out all of our larger retainer package quotes using HubSpot Documents; which if used correctly gives a good idea of what objections your prospect might have relative to which page they viewed for the longest
Live Chat - We have found clients paying large sums of money for live chat that doesn’t get used often ah’hem D***t , we move them onto HubSpot Marketing or Sales Free or Starter and increase the package if it’s utilised
Remote Consultancy - We have our clients grant our staff access to their HubSpot, we can then manage the clients remotely, including publishing content, social media, amending GDPR consents, consulting on analytics, email marketing etc
UX/Conversion - When contacts are created, CTA’s and Landing Pages all have unaired references, which can be analysed accordingly, I know which CTA Unique Reference gives the strongest and most engaged enquiries
La
Recommendations to others considering the product:
Our Clients are regularly impressed by the level of tracking available
"Hubspot is a good CRM application
What do you like best about the product?
Whatever I like the best regarding Hubspot is precisely how easy to use it is. This is really sophisticated software, however, is extremely easy to navigate at the same time. There are so many wonderful features which I may use every day. I also like that there a lot of studying possibilities with this application.
What do you dislike about the product?
I just am unable to consider nearly anything which I dislike about this application.
What problems is the product solving and how is that benefiting you?
HubSpot is helping us to automate a lot of activities that we would normally do manually and in addition, it helps us monitor our clients far better.
Recommendations to others considering the product:
I highly recommend HubSpot CRM. I think it is a marvellous approach to grow your business.
Smart, interactive and intuitive CRM
What do you like best about the product?
The ease of use, simple layout, very simple to setup users/groups, and the ability to go as customize as you please.
What do you dislike about the product?
Needs to grow partners/integrations. This has definitely grown over the passed few years but would like to see more major players, i.e. full O365 suite.
What problems is the product solving and how is that benefiting you?
Increasing efficiencies, removing internal and external friction, simplifying the hand-off between sales/marketing, one stop shop for our sellers (playbooks, templates, sequences, phone scripts, case studies, etc)
Recommendations to others considering the product:
HubSpot's CRM provides great benefit for the small business owner to the large enterprises. Start with thier free version to get a feeling for what they have available. You wont stay with that long as you realize the capabilities with the HubSpot stack.
Nice CRM Platform
What do you like best about the product?
The option that the platform is free is a nice touch.
What do you dislike about the product?
Not a lot of features within the platform for my line of business.
What problems is the product solving and how is that benefiting you?
Customer management is the problem Hubspot solves for us. Instead of using database software like Access, Hubspot organizes all of our customer files in a easy to use database.
Hubspot CRM has worked really well for us!
What do you like best about the product?
I really enjoy tasks and dashboards and find them to be really helpful for my work.
What do you dislike about the product?
I don't think there is much that I don't like. I find the interface and experience to be intuitive and really helpful.
What problems is the product solving and how is that benefiting you?
Hubspot CRM really helps me in a number of ways. It helps me to stay organized and understand what I need to do on any given day. I always have the ability to check my tasks for that day, or that week and that really helps to to accomplish a good amount. Beyond the accountability created by my use of tasks, I also like utilizing the dashboards to have a visual representation of what I've been doing.
As I'm working with my contacts and tracking my emails, I'm able to see when I last communicated with my contact and the important elements from our conversation that I need to remember for the future. I utilize the templates and meetings all the time to save my time and allow me to be as productive as possible.
Overall, I just I think that it helps me to save a lot of time by offering shortcuts and best-practices that assist me with improving my work every day..
As I'm working with my contacts and tracking my emails, I'm able to see when I last communicated with my contact and the important elements from our conversation that I need to remember for the future. I utilize the templates and meetings all the time to save my time and allow me to be as productive as possible.
Overall, I just I think that it helps me to save a lot of time by offering shortcuts and best-practices that assist me with improving my work every day..
Excellent software for Customer relationship management
What do you like best about the product?
The fact that the tool is an all-inclusive for lifestyle stages of the customer. From different modules of marketing to sales, it caters to wide variety of requirements.
What do you dislike about the product?
Waiting to see a lot more of marketing automation in the tool. The tool needs to be not just an automated task manager, but also an intelligent and intuitive one which helps in better decision making.
What problems is the product solving and how is that benefiting you?
Email marketing
Customer management
Ad campaigns
Account management
Lead lifecycle
Customer management
Ad campaigns
Account management
Lead lifecycle
Hubspot Collects Data Anytime Anywhere! AMAZING
What do you like best about the product?
We have disabilities and have been building our brand Assuaged for three years. Finally we feel we have access to digestible and understandable content. Hubspot is a WEALTH OF KNOWLEDGE and it does come at a price, but you simply cannot compare their services to other 'useful' but 'clunky' platforms. It pays for itself and even fills the needs for having to hire extra hands. Before signing up with HubSpot we got quotes for services priced from $5,000-$16,000, only to learn that we didn't need to outsource the work because HubSpot has all the important essentials available in one area for us to create in-house and do ourselves.
Hubspot offers a powerful all-in-one solution with seamless integrations and functionality. Honestly, we got exhausted having to be in multiple digital spaces at one time in efforts to exercise the use of the tools needed to build a successful business. Here in HubSpot we can create what we need to in less time for less money. The Academy has hands down been the most valuable resource in teaching us about how to build a strong brand in today's modern growing society.
The CRM is especially impressive offering data collection from all angles allowing us to eliminate over ten other services we were using. With data being collected we can ensure that we are never losing any leads and that we are always present for our customers. The live chat flows and pop-up forms are so incredibly helpful, especially by appearing across all of our website pages and platforms. Everything is organized and can be easily operated under one umbrella.
We are forever grateful for Hubspot supporting military veterans and people with disabilities. Your software has been truly life-changing! Our success has reached new heights as we continue to grow!
Hubspot offers a powerful all-in-one solution with seamless integrations and functionality. Honestly, we got exhausted having to be in multiple digital spaces at one time in efforts to exercise the use of the tools needed to build a successful business. Here in HubSpot we can create what we need to in less time for less money. The Academy has hands down been the most valuable resource in teaching us about how to build a strong brand in today's modern growing society.
The CRM is especially impressive offering data collection from all angles allowing us to eliminate over ten other services we were using. With data being collected we can ensure that we are never losing any leads and that we are always present for our customers. The live chat flows and pop-up forms are so incredibly helpful, especially by appearing across all of our website pages and platforms. Everything is organized and can be easily operated under one umbrella.
We are forever grateful for Hubspot supporting military veterans and people with disabilities. Your software has been truly life-changing! Our success has reached new heights as we continue to grow!
What do you dislike about the product?
There is not one thing I can dislike about HubSpot, they are truly amazing! It takes awhile to get used to the feel but the outcome is without a doubt beneficial.
What problems is the product solving and how is that benefiting you?
The benefits have been their impeccable customer service via chat, e-mail, and phone 24/7! We never feel left out in the cold or alone!
Recommendations to others considering the product:
Give it some time and watch videos in the academy. Education is such a powerful tool!
Love the Hubspot team
What do you like best about the product?
When any new software is implemented into a business, there are going to be growing pains. The Hubspot team has been there every step of the way to make sure we could work out any possible issues as quickly as possible so that we could fully customize the software to our business and how it is run.
What do you dislike about the product?
The initial training videos were a bit long, the only thing I would think is that they could possibly be condensed. Maybe keep all of the same content, but break them up a little more.
What problems is the product solving and how is that benefiting you?
Compared to our old CRM, hubspot has been a dream. We haven't really experienced any problems, maybe a small glitch that was quickly corrected. Our focus has just been customizing the program to meet our needs.
Recommendations to others considering the product:
Just be patient with the process. The end result is well worth it.
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