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Reviews from AWS customer

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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Angela B.

Hubspot CRM Review

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
What I like the best about Hubspot is how user friendly it is. It is a very complex program, but is very easy to navigate at the same time.
What do you dislike about the product?
I actually can't think of anything that I dislike about Hubspot.
What problems is the product solving and how is that benefiting you?
HubSpot is helping us to automate a lot of activities that we would normally do manually and it also helps us track our customers better. I have realized that we would have lost contact with many people if it weren't for HubSpot CRM.
Recommendations to others considering the product:
I highly recommend HubSpot CRM. I think it is a wonderful way to grow your business. Not only does it help to grow your business as a whole, but it is also helpful for us to grow as individuals.


    Ilya B.

CRM I would recommend

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
To start with, from the very beginning of using Hubspot, I liked the automated creation of companies card after copy-pasting the email address into Gmail. In comparison with salesforce which has a similar feature, I found HubSpot more convince.
As well, all email related features such as sequences, etc are performing well.
To summarise - so far I found a crucial tool for my daily routine - workflows.
What do you dislike about the product?
I would like to see more advanced email tracking system
What problems is the product solving and how is that benefiting you?
Great tools to filter prospect leads, ability to create smart lists of target and link all marketing activities in one place


    Retail

Game Changer

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
I really enjoy the videos. I am a visual learner so the charts and slide shows really help me to retain the knowledge. Also, offering the certificates has made it fun for other employees to all try to complete the courses. It has become a competition in learning. All the tips and information has really been helpful for our team. I love that you can connect your gmail account to hubspot so that all email communications are automatically logged. If you send an email to someone their contact information can be easily uploaded in to hubspot. The sequences have also cut down on time we spend contacting clients to follow up.
What do you dislike about the product?
Depending on the person that is giving the presentation...their hand movements can be distracting.
What problems is the product solving and how is that benefiting you?
We are solving a world of problems! We did not have any of our information organized. Our customers call on a regular basis and now being able to pull up what our last conversation was about is amazing! Also, being able to track who has opened emails has made it so we can ensure we have correct email addresses and correct contact information whereas before we were going at it blind. The chat has also opened the communication for our clients so that they can reach us in any way they feel comfortable.


    David S.

The best sales tool out there

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
There are so many great features which I can use everyday. I also like that there many learning opportunities on the platform.
What do you dislike about the product?
Sometimes it's really complex and it takes time to learn the advanced features.
What problems is the product solving and how is that benefiting you?
Volume & systematisation. We have some really complex processes and HubSpot is a great tool to make sure that we are aligned.
Recommendations to others considering the product:
Make the most out of it!


    Damini G.

Excellent software for maintaining customer lifecycle

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
It's an all-inclusive software that makes it easy for handling customers/prospects and their life cycle stage. Makes it very transparent to focus in the right channel and right set of customers. A great customer management tool.
What do you dislike about the product?
I have been using the professional model on Hubspot. Haven't had a lot of challenges do far. Workflows and automation features can be more intuitive and intelligent, not just a task master.
What problems is the product solving and how is that benefiting you?
Campaign distribution
Email marketing
Customer staging


    Cristina B.

My projects organized in a second

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
The best thing about this software is that it helps me systematically organize all sales processes and keeps the entire team informed about the processes and follow-ups to keep our customers satisfied. Through its customer service feature, we can understand each customer's concerns, and the whole team can know the customer's concerns so that everyone can help when any contact is established. It monitors interactions from any communication network, whether calls or emails.
What do you dislike about the product?
It is the best sales tracking tool and it helps me to thoroughly control the workflow, the only annoying thing is that sometimes contacts tend to duplicate, but it's not serious, I know it can be corrected. It is easy to use and always solves all your problems, truly HubSpot CRM.
What problems is the product solving and how is that benefiting you?
It is an extremely useful tool for me because with it I can perform searches for potential clients and capture them, I can also distribute the clients with our sales team efficiently. It is easy to track with its tracking feature; we can know the latest conversations that a team member has had with a client and thus know what step to take or what work is left to do. It has a very versatile interface and if you use it, you will fall in love with it.
Recommendations to others considering the product:
I can track my sales better and I truly recommend HubSpot CRM to all businesses, especially small and medium-sized enterprises that want to track their sales and optimize their workflow. Truly, HubSpot CRM will help you with everything from marketing, sales, and customer service. You will really love it.


    Real Estate

Hub spot is such an amazing CRM when it comes to deals and numbers it makes the process much easier.

  • December 20, 2019
  • Review provided by G2

What do you like best about the product?
I Like seeing the end results of how much you make on your sales.
What do you dislike about the product?
I dislike the having to move over all the deal stages.
What problems is the product solving and how is that benefiting you?
Making sure clients are properly viewing all of our emails and content.


    Ben W.

Easy to Use

  • December 20, 2019
  • Review provided by G2

What do you like best about the product?
Sharing CRM notes is very helpful. It helps the entire team see everything that's going on.
What do you dislike about the product?
The app can be a bit limited sometimes. It'd be better to see form submissions in app.
What problems is the product solving and how is that benefiting you?
It's much easier to hand customers between the team for account management, sales, and marketing.


    E-Learning

Helped us completely with a new way of restructuring out sales process and pipelines

  • December 20, 2019
  • Review provided by G2

What do you like best about the product?
Lots of different features to create and track our process from marketing to different sales roles in our organization.
The numerous training certifications that help everyone become better.
The options available for creating reports and dashboards.
Support is very helpful and quick to respond and will take their time to help us come up with solutions.
What do you dislike about the product?
Workflows and reports can be improved to be more extensive in terms of filters and triggers. Not as much detailed/specific ways that would be useful for our custom reports and triggers.
International call limitations could be improved too.
Would be useful to have more customizable meeting booking pages, especially for round robin links managed by one person.
What problems is the product solving and how is that benefiting you?
Seeing how each part/department of our organization can work together to create the flywheel and produce more results as a whole.
All in one software so we don't need many different apps, softwares, and subscriptions.
Using all the different custom properties, pipelines, and dashboards to separate different process of the lead and track results and performance of individuals and teams.
Recommendations to others considering the product:
Might take a bit of learning curve to set up completely to customize your needs, but very extensive in terms of options and features. Support is very helpful with providing solution to our needs.


    Online Media

Useful Tool

  • December 19, 2019
  • Review provided by G2

What do you like best about the product?
i like that is functions as my external memory
What do you dislike about the product?
my dashboards arent staying the way i like them
What problems is the product solving and how is that benefiting you?
Mainting good communication with my clients