Sales Hub Enterprise
HubSpotExternal reviews
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Wonderful technology for sales people to manage their business.
What do you like best about the product?
Allows you to stay incredibly organized. Everything is very intuitive. It integrates with discoverorg seamlessly. It is a very powerful tool without being overwhelming. I am able to manage communications, email campaigns, deal stages, etc with ease. I am easily able to make all my calls through Hubspot. This allows me to track all calls and I can type notes directly into the platform while on the phone. It tracks all my other activities which keeps a record of the work I'm doing. It even has a business card scanning function via the phone that saves input time. My pipeline management is a snap now. Very, very happy with the product overall
What do you dislike about the product?
Because it's web based, changes require a screen refresh for them to take effect. The information display takes a little getting used to. I don't have a better suggestion, and it isn't an issue for me now, but when I started it all kind of ran together. Some of my complaints (visibility issues when entering new contacts) has been fixed.
What problems is the product solving and how is that benefiting you?
Organization. I am on top of all of my tasks. I don't miss things anymore. My worth can be objectively measured not just by the amount of money I bring in but by the amount of activity / meetings / calls. It allows our team to share data seamlessly and makes it easy to avoid stepping on each other's toes.
HubSpot is a CRM power house! I highly recommend.
What do you like best about the product?
Our company is comprised of 100% remote workers. HubSpot helps us be consistent in our communications company-wide to our dealerships.
What do you dislike about the product?
I cannot think of anything that is a downside in using HubSpot.
What problems is the product solving and how is that benefiting you?
Client communications management, sales, onboarding new dealerships (via workflows)
Easy as Pie > SalesForce
What do you like best about the product?
I like how simple it is to use hubspot the same way I would use Salesforce + a sales enablement tool.
What do you dislike about the product?
Everything about hubspot has been very pleasant
What problems is the product solving and how is that benefiting you?
I am using Hubspot to run sales email campaigns. The snippets feature is really helpful to have pre-written answers that customers always ask.
User friendly CRM
What do you like best about the product?
Ease of use. I appreciate that I can easily navigate the system, set tasks after sending an email or logging a phone call to stay on track with my follow-ups.
I also use the mobile app and keep track of my activities when I'm not at my desk/computer.
I also use the mobile app and keep track of my activities when I'm not at my desk/computer.
What do you dislike about the product?
The integration between Wistia & Hubspot is challenging. The stats on Wistia are difficult to attribute to the specific HubSpot user. Using a thumbnail image to link videos is not a function anymore. I would like the meeting functions to communicate in both directions so prospects cannot set a time when I'm already booked.
Hubspot and Franconnet should be able to communicate with each other. As it stands now, the sales & development team uses Hubspot to attract and close new franchisees but when they have turned over to the operations team, they are unable to view the information from the sales process, making it a more difficult transition than it should be.
Hubspot and Franconnet should be able to communicate with each other. As it stands now, the sales & development team uses Hubspot to attract and close new franchisees but when they have turned over to the operations team, they are unable to view the information from the sales process, making it a more difficult transition than it should be.
What problems is the product solving and how is that benefiting you?
Adding meetings directly to my outlook calendar has helped me complete the sales process faster and with more accuracy. When setting a meeting, my attendees are given the option to confirm or reschedule, reducing the back & forth communication. I appreciate the ability to upload large documents to send to my prospects. When they view them, I can also see how long they've viewed, how many times they clicked, and when they looked. It's so much easier to separate engaged prospects from those that are disinterested.
Recommendations to others considering the product:
This is the easiest CRM that I have used, I recommend starting with HubSpot because you'll be starting at the top.
User friendly, most of the time
What do you like best about the product?
Task/ filtering / sequences - ease of use
What do you dislike about the product?
not being able to pause sequences or set holiday hours - basically all my client enrolled in a sequence will receive emails on holidays. there's no way for me to bulk change that. I need to update 400 contacts manually.
What problems is the product solving and how is that benefiting you?
better tracking, better sales better planning.
The perfect fit for our inbound strategy
What do you like best about the product?
What I like best about Hubspot is its easy to use platform and helpful articles and guides. Hubspot lets us manage our pipeline and see the entire customer journey. It is very interesting to keep track of everything that happens from the first touch with marketing content to the moment they convert in a website form, to the conversations and negotiations with a sales exec, until (and after) the lead becomes a customer.
What do you dislike about the product?
I think it could improve the flexibility and customization of reports and dashboards.
What problems is the product solving and how is that benefiting you?
Hubspot is our ally in our inbound strategy. All our website forms are connected to Hubspot and it is very helpful to keep track of our lead generation efforts as well as the conversion rates in our funnel.
If you need a CRM, and a Marketing Hub and a Sales Software look no further than HubSpot
What do you like best about the product?
HubSpot is the perfect all in one software taking care of your work as a CRM, manage your marketing and is perfect for automating your sales process.
This is especially important for startup and SMEs that don't have the resources and manpower to constantly follow up with prospects.
On top as a former director of global product support, I have to admit that their services are top-notch. Seriously, the best support and service I have ever experienced. I have never waited for more than 2minutes to get a reply and all the replies I received were amazingly helpful. I admit I am a fanboy.
This is especially important for startup and SMEs that don't have the resources and manpower to constantly follow up with prospects.
On top as a former director of global product support, I have to admit that their services are top-notch. Seriously, the best support and service I have ever experienced. I have never waited for more than 2minutes to get a reply and all the replies I received were amazingly helpful. I admit I am a fanboy.
What do you dislike about the product?
If only they would also cover invoicing. Just recently I needed to look for an invoicing tool and there is nothing that is so flexible and yet so integrated.
What problems is the product solving and how is that benefiting you?
As a startup, Hubspot helps us managing all the contacts and contact related information in one place (CRM). This helps us in our daily work as everyone can simply look up the information needed when talking to a prospect.
Further, it allows us to easily automate the entire sales process and prospecting. On the marketing side, we can automate our content posting on social media at the beginning of the week thus focusing our efforts on other areas of the business for the rest of the week.
Further, it allows us to easily automate the entire sales process and prospecting. On the marketing side, we can automate our content posting on social media at the beginning of the week thus focusing our efforts on other areas of the business for the rest of the week.
Good but needs more features
What do you like best about the product?
I like the fact that everything is integrated all in one place. It is very straight forward to create a queue and start working through leads.
What do you dislike about the product?
The issue is in terms of sorting and tracking all the leads at a high level, there is not a good way to categorize leads effectively to know what actions have been done with each lead. This makes it challenging to track the warmth of any particular lead or what needs to be done with each lead. Using deals doesn’t quite get the job done so I’ve found team members having to turn to other apps like Trello or even Google sheets which reduces productivity. Also being unable to receive calls within the CRM is almost a deal breaker for me.
What problems is the product solving and how is that benefiting you?
Solved the problem of having an integrated solution where many people can collaborate together on the same initiative.
Recommendations to others considering the product:
I recommend that you have a very solid plan in terms of what you exactly want to accomplish using the CRM. If you don’t begin with the end it mind you will likely be frustrated and may give up before really reaping the rewards. I can tell this is more of a long term solution and if the Hubspot team keeps improving it then I could see it being a very valuable asset to your company as a whole!
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A good tool to organize myself.
What do you like best about the product?
To be able to keep the contacs in order and to see the interactions of all members of the company with the client.
What do you dislike about the product?
I can´t do all my control panels in the CRM.
What problems is the product solving and how is that benefiting you?
I can have control of what sellers do with customers, post-sale communication with customers and especially the organization of contacts and companies.
Recommendations to others considering the product:
It is a very useful tool
Necessity for a sales department
What do you like best about the product?
I love the mobile app. Text message capabilities, easy access and, most importantly, instant MQL alerts. I've literally stopped cooking dinner to contact an MQL because it popped up on my phone in real time...no way I would have known that without HubSpot.
What do you dislike about the product?
Trying to build reports for the dashboard is incredibly confusing and I've abandoned trying several times. We unfortunately are a lean team so we don't have like a sales systems engineer to build things, so it's left to dumb sales guys like me who can't figure it out. It could be super useful, but it's just too hard to create what I need.
What problems is the product solving and how is that benefiting you?
Easily the ability to contact warm leads the second they show interest. It's gold to a sales guy.
Recommendations to others considering the product:
This has everything you would need as a sales person. It also very easy to use on both desktop and mobile app. I've used both Salesforce and HubSpot now and easily prefer HubSpot.
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