Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
from
and
External reviews are not included in the AWS star rating for the product.
Thoroughly Enjoy Using Hubspot
What do you like best about the product?
We love how user-friendly and easy to navigate Hubspot is. We have a very different sales cycle that can last anywhere from six months to a year, and our sales are property-based vs contact-based, so we had to get creative when we set it up. Hubspot was very helpful in coming up with creative solutions.
What do you dislike about the product?
The one drawback, and honestly the only reason I rated a "7" instead of a "10", was we didn't feel like we understood the implementation/ onboarding process well ahead of time. Due to this, we also didn't feel like we had very much support. We set it all up ourselves with limited Q&A type help. We were expecting it to be the opposite, that Hubspot would set it up with just Q&A from us. So, my suggestion would be to set better expectations from the beginning about what the process looks like for the customer.
What problems is the product solving and how is that benefiting you?
We are keeping track of all client communication and project-based information far better than ever before. Now, we don't have to bother Sales Person A when they are out of town, we can do a quick search to find out what they need. Far fewer balls are being dropped, and there is so much more accountability then ever before.
Recommendations to others considering the product:
Be aware that the implementation process is very hands-on, so you will need to invest time and thought into it.
First Time User Loves the Sodtware
What do you like best about the product?
Being on the road all the time it’s easy to scan a customers business card on my cellphone to be added to hubspot. It’s easy to navigate and once I’m back to my office I can clarify my notes from previously left short notes while on the road! Its a winner!
What do you dislike about the product?
I really do not dislike anything right now.
What problems is the product solving and how is that benefiting you?
I can easily distinguish the customers I should be focusing on and funnel them down to my top priority!
Great software overall , the emails in the activity feed would be better if it was only 1 thread
What do you like best about the product?
That I have many places to write information , as well as assigning a specific contact to calls or tasks
I like that it provides you with your own marketing solution with the sequences and it takes care of the rest for you.
I like that it provides you with your own marketing solution with the sequences and it takes care of the rest for you.
What do you dislike about the product?
That the emails do not accumulate into 1 activity when there's a thread. Instead the same email thread looks like plenty of different activities. It's annoying to scroll down to look for the same email .
I also dislike that the contacts at the Company level are not showing by last added.
I also dislike that the contacts at the Company level are not showing by last added.
What problems is the product solving and how is that benefiting you?
Organization, reminders , instructive , knowing what's the next step to take with my clients
BEST WORK TOOL EVER
What do you like best about the product?
THE CONVENIENCE OF ADDING TASK REMINDERS
What do you dislike about the product?
HAVING TO MANUALLY PUT DEALS, AND LONGING IN EVERY TIME INSTEAD OF KEEPING ME LOGGED
What problems is the product solving and how is that benefiting you?
I CAN TAG MY TEAM MATES IN ACTIVITIES, I AM ABLE TO CONNECT WITH CUSTOMERS THROUGH HUB SPOT. IT HAS THE BENEFITS OF TRACKING YOUR SALES PIPELINE AND GUIDE YOUR SALES FLOW.
Recommendations to others considering the product:
GREAT TOOL FOR A WORKPLACE
Great software - requires good orignal set up
What do you like best about the product?
Hubspot enables one to keep track of clients and deals in a pipeline across our markets.
It can have a large number of collaborators and offers a lot of opportunity for the development of new relationships and managing those relationships when someone leaves the business.
The dashboards allow us to monitor the future and past team performance.
The marketing efforts allow us to maintain consistency over our various pieces of software.
It can have a large number of collaborators and offers a lot of opportunity for the development of new relationships and managing those relationships when someone leaves the business.
The dashboards allow us to monitor the future and past team performance.
The marketing efforts allow us to maintain consistency over our various pieces of software.
What do you dislike about the product?
When we originally set up our contacts and companies we set them up quickly which has lead to the limited use of some of the wider products.
Some fields are confusing for non-regular users of the platform to fill in.
Many of our staff do not use Gmail, and the limitations of the email products to just gmail has meant they are not able to use this.
Our business often involves bookings that come through at one date with revenue that is split over multiple months, we were not able to split revenue over more than 1 month.
Some fields are confusing for non-regular users of the platform to fill in.
Many of our staff do not use Gmail, and the limitations of the email products to just gmail has meant they are not able to use this.
Our business often involves bookings that come through at one date with revenue that is split over multiple months, we were not able to split revenue over more than 1 month.
What problems is the product solving and how is that benefiting you?
We have been able to track our pipeline accurately and build out an accurate picture of team revenue.
Marketing solutions allowed us to reach 7 times as many customers as before we used the product with our marketing efforts.
We've worked with a 3rd party to separate the revenue of long running campaigns which has allowed improved accuracy.
Marketing solutions allowed us to reach 7 times as many customers as before we used the product with our marketing efforts.
We've worked with a 3rd party to separate the revenue of long running campaigns which has allowed improved accuracy.
Recommendations to others considering the product:
Try to ensure that the original set up is as complete as possible so that future rollouts are more valuable.
Sales Consultant Experience
What do you like best about the product?
The automation simplicity and the intuitive interface
What do you dislike about the product?
inbox should be connected to my google calendar and switch the availability accordingly within my business hours.
What problems is the product solving and how is that benefiting you?
contacts managements, mail flow and data processing are all boosted by hubspot.
It's all i need to get more organised
What do you like best about the product?
what I like is seamlessness. it's almost like you never have to leave the CRM to manage your leads and engage with them.
What do you dislike about the product?
the CRM is pretty limited in certain ways, ie pipeline rules, phone features are not available yet in my country
What problems is the product solving and how is that benefiting you?
Contact and lead management.
Engagement pace and momentum.
I am more organised, clients and lead received their needs
Engagement pace and momentum.
I am more organised, clients and lead received their needs
Powerful CRM that's easy to use
What do you like best about the product?
Tons of support, platform is super easy to use and they hold monthly Hubspot User Groups to learn more about the platform and build a community.
What do you dislike about the product?
some email templates are hard to edit - could be user error though.
What problems is the product solving and how is that benefiting you?
Keeping track of all of my contacts and all of the times I reach out to them.
Fantastic Tool - And Incredible Price
What do you like best about the product?
The organization of the sales pipeline is truly unmatched, and the fact that is starts as free is incredible. Not to mention the fact that it is able to hookup with your email is a god sent. There are no more missed emails, missed notes due to no one logging them. This tool is incredibly helpful and we use it in our client success to help better manage our own clients and then recommend it to our clients to help them organize their sales leads.
I am truly impressed with saleshub and find the support great as well.
I am truly impressed with saleshub and find the support great as well.
What do you dislike about the product?
It can get pricy quickly. What also is frustrating is how hard it is to actually buy something. I am looking to upgrade one of our clients accounts and I had to book an appointment 10 days out. A little crazy when someone is trying to buy something from you.
It is also frustrating that you cannot buy certain features. The additional pipelines are SUPER helpful, but the leap from $0 to $500 just for 1 more pipeline is a little aggressive.
It is also frustrating that you cannot buy certain features. The additional pipelines are SUPER helpful, but the leap from $0 to $500 just for 1 more pipeline is a little aggressive.
What problems is the product solving and how is that benefiting you?
Our biggest issue was organizing our sales pipe. Too many of our hot leads were getting lost in the mix and trying to keep on-top of them was difficult.
The ability to create multiple pipelines, and customize them to our sales talk was fantastic. We now are able to keep better tract of everyone that comes in as a lead and better understand where they are in their buyers journey so that we can better tailor our sales approach to increase our close rate.
The ability to create multiple pipelines, and customize them to our sales talk was fantastic. We now are able to keep better tract of everyone that comes in as a lead and better understand where they are in their buyers journey so that we can better tailor our sales approach to increase our close rate.
Recommendations to others considering the product:
Give it a try. It is free so there is no need to worry about missed cost. Make sure you customize the sales pipeline, and always link your gmail to it.
Very intuitive for sequences
What do you like best about the product?
The ability for me to create sequences and automatically send those out to my leads and hopefully reengage them. They help me earn lots of contacts and leads and manage them effectively. I would recommend hubspot to anyone looking for a CRM.
What do you dislike about the product?
I wish you can pause sequences so they wouldn't send either in a weekend or during a holiday.
What problems is the product solving and how is that benefiting you?
The calls can drop unexpectedly. Effective for managing leads.
Recommendations to others considering the product:
Make use of sequences! They are a great tool.
showing 8,391 - 8,400