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Reviews from AWS customer

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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Professional Training & Coaching

Hubspot review by an Account Executive

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
The sequences are a pretty effective tool for sales outreach - especially now since there's a beta to pause steps in the sequence until the prior step is completed before it continues on.

Task management is effective and allows you get your work done, either at a client, company or deal level.
What do you dislike about the product?
There's too much clicking to get around Hubspot. I HATE the UI (I'm sure some people love it) because it takes up far too much valuable real estate on my screen without giving me enough information, making me have to click around/scroll to find it. It's just not layed out in an efficient manner.

There isn't a way to sort tasks, clients, or other activities by time zone. That's a big pain for me in sales when I need to prioritize my outreach through the day by time zones.
What problems is the product solving and how is that benefiting you?
Hubspot allows me to scale my sales process effectively to close deals. It does get the job done.


    Computer Software

Almost meets my needs

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
Simple and easy to use -- for the most part.
What do you dislike about the product?
- As a marketing automation platform I find it very limiting (I didn't think my use case or needs were sophisticated; but I guess they are)
- Reporting limitation (eg. no simplified report to view form conversions if they 're embedded on your website; really surprised by this -- I have to manually check the actual forms to get conversion data; even then the logic isn't sophisticated for my needs for filtering... adhoc reports aren't always easy to create either and the filters/data I'd expect to use aren't necessarily available to report on)
- The UI doesn't maintain the folder structure view by default so I constantly have to toggle that on (if you like order and organization).
What problems is the product solving and how is that benefiting you?
Primarily used for marketing automation. Benefits include insights into lead behaviour and efficiently gained by the salesforce integration.
Recommendations to others considering the product:
If you're considering HubSpot as a marketing automation system and you run a large business and need to scale or have advanced needs for data management, reporting, nurtures etc. I'd recommend Marketo.


    Nabras M.

Very limited features

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
Email templates and tracking, Also logging features as well
What do you dislike about the product?
Can't customize most of the things, dashboards are really bad
What problems is the product solving and how is that benefiting you?
Emails can be tracked and everything will be logged in the CRM


    Nirmal (NiK) K.

Hub spot is good product for CRM

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is completely different way of approaching, User-friendly and they provide lot of sales training which is very useful for us, CRM is easy to use and convenient they also have CRM mobile apps where you can use anywhere
What do you dislike about the product?
Product is awesome nothing to dislike this product
What problems is the product solving and how is that benefiting you?
Mobility, Easy to use, Cloud facility, good CRM ever
Recommendations to others considering the product:
Good CRM


    Nicole T.

Hubspot designed for the best companies

  • December 12, 2019
  • Review provided by G2

What do you like best about the product?
Without having money, I can increase my client book thanks to Hubspot, this due to its customer relationship management; Thanks to this I can maintain contact with each of them by different means by allowing me to have a unique record of each one with emails, social networks and telephone number included.
What do you dislike about the product?
So far my business has benefited greatly from this program, I have no complaints.
What problems is the product solving and how is that benefiting you?
Managing documents is very tedious but necessary to be able to make a sale, and Hubspot does it quickly and without difficulty, saving me time; the market data shown saves me money in research and with the combination of these tools I can serve large numbers of clients in less time than it would take me with any other program, and the best thing is that I do not need to modify my entire system , Hubspot moves from the bottom and connects with all of them. This tool has allowed me to take my small business in the right direction, ensuring constant growth in a time I did not think.
Recommendations to others considering the product:
Being a tool used by Google shows us that this program is highly reliable; Having a window that allows me to visualize my sales in real time, or interact with my clients is very helpful to know the real scope of my business, and in the same way I can check the timeline that is automatically saved to study the market and make my investments conveniently.


    Lucas M.

Keeping Track of your Pipeline

  • December 11, 2019
  • Review provided by G2

What do you like best about the product?
I love how easy Hubspot has made it to keep track of the clients you are talking to. They keep records of emails, phone calls, and notes for you client. This allows you to know when was the last time you contacted them, or scheduling and future contacts. I also love that they have an app that allows you to connect to their server on the go!
What do you dislike about the product?
I dislike that emails you send out look very plain and don't offer the same customization as if you would have sent it out like outlook. This really messes up the way our company looks.
What problems is the product solving and how is that benefiting you?
With Hubspot Sales, we have been able to increase our sales and the way we organized our sales pipeline. With notes of each customer, we can just jump right on a call with someone we need to and close a sale. They also help us keep templates and company notices on the crm directly
Recommendations to others considering the product:
I love using Hubspot Sales, it definitely increased my sales once I became organized with the crm. It also helped my productivity giving me more time to close sales and focus on my prospects!


    Information Technology and Services

HubSpot CRM integrated with SFDC for large org

  • December 10, 2019
  • Review provided by G2

What do you like best about the product?
It makes the lead process easier and more efficient.
What do you dislike about the product?
The "contacts" are all pooled into one category and it would be better if there was separate groups of leads vs customers.
What problems is the product solving and how is that benefiting you?
Funneling leads, to nurture and eventually turn into customers


    Anny S.

For any type of company, Hubspot is a great option.

  • December 10, 2019
  • Review provided by G2

What do you like best about the product?
You should not have a large amount of money, it is completely free and allows me to get in touch with the right people depending on the type of business I have, or the product I offer without much difficulty. Hubspot runs at the bottom of all the tools that I am already using, and it complements very well with them, so I should not change my marketing system, on the contrary, it helps me boost it in a way that I cannot imagine
What do you dislike about the product?
I have no complaints about this software so far, it is very easy to handle and effective for my business.
What problems is the product solving and how is that benefiting you?
The data points help me save time and money in market research, and document management helps me close business much faster sea, and in this way, serve more customers in less time, which has caused a increase in my sales and a growth in the reach of my small company. I am very satisfied with Hubspot and it is easy for me to see why it is one of the tools used by Google.
Recommendations to others considering the product:
This program alone has earned a place within each large company, such as Google; It allows me to know the scope of my sales, and your data will be updated according to business traffic, letting me know when to make my investments. And thanks to the fact that I can link to any online sales site, my company's horizons have expanded and my client list grows every day. In the same way, I can keep a personalized contact record with emails and phone numbers of each client unlimited, all at no cost because it is a completely free software designed to help any business can develop.


    Professional Training & Coaching

HubSpot has allowed me to easily hit my sales targets

  • December 09, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot has task reminders which can prompt me to continue to message leads for business. Also, the sequencing tool is useful, as it allows me to build a pipeline in the background whilst I'm not actively outreaching to people
What do you dislike about the product?
Once a task has been set for as a reminder for a certain time, it immediately comes as overdue, despite it only having been set.
What problems is the product solving and how is that benefiting you?
Allows me an all in one solution for outreach to potential clients. The marketing tool is also very useful for newsletters


    Zainul A.

Expensive CRM tool for all things marketing / sales

  • December 09, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is a one stop shop solutions for all things marketing & sales. The best part about hubspot is that it is highly customizable and configurable that it can achieve almost everything which you intent to solve using a CRM tool. Hubspot integration with 3rd party API like Salesforce, Gsuite, Office 365 are just a few to name. it does not lack any kind of feature you could ever imaging in a crm suite.
What do you dislike about the product?
With great level of customization it comes with a trade off complexity to use the suite. Due to it being feature packed there are options which are hidden deep inside multiple level, thus creating a big learning curve of a newbie to use the suite. Moreover some Customization require advance skill set like learning Hubspot's own programming language HUBL.

Moreover the biggest issue with HUBSPOT is that it's the most expensive crm suite out there in the market and even though after spending loads of money. it keeps asking you to upgrade to a higher version or addons for unlocking pro level features
What problems is the product solving and how is that benefiting you?
We are using Hubspot for outreach marketing, Email campaigns, newsletter, list building, Lead conversions using landing pages. Website integration with chat bot, social media integration etc.
Recommendations to others considering the product:
You Should opt for the CRM Suite if you have a large team and need to focus heavily on marketing using outreach. Though the learning curve will be big while opting for the suite and for the first few months it will be a little difficult to use the suite but after getting hand of it you will have a hard time surviving without it.