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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Oil & Energy

Good CRM for task and activity management

  • December 07, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is a nice crm to manage task and activities and accounts easily.
What do you dislike about the product?
Email templets could be made better and effective for client communication.
What problems is the product solving and how is that benefiting you?
Easy task, activity, accounts management and team productivity has increased.
Recommendations to others considering the product:
Its easy... To use... Highly recommended.


    Patrick X.

Good platform to manager the customer!!!

  • December 06, 2019
  • Review provided by G2

What do you like best about the product?
First of all, the task is so useful to remind myself to continue the follow-ups.
Second, our team could see all the workflow of each key account. For example, some company will have many sub-branches, we have to cooperate with our team members.
Third, It's so great to see my actions on the dashboard, it is so great to analyze our actions on each accounts.

I like it because it's really a good tool to show myself what should I do next. I nearly use Hubspot everyday even on the weekends. Update the information on it will be my daily task now.
What do you dislike about the product?
The mobile app is not as qualified as our satisfactory.

We could not log detailed meetings or calls through it. only can see the very simple information.

And the network sometimes is not very good when I travel abroad like India or Thailand.

Seriously, the mobile app will be considered to be much important, since everyone will use their phones to update the information. Not just the website or desktop version. It's the trend.
What problems is the product solving and how is that benefiting you?
1) The deals. It can courage us to do more efforts on the key accounts.
2) Solving the problem of managing the new account or some big company. There are many key persons.
3) Note some information after every visits.
4) spread every opportunities when we receive like more positive.
5) The dashboard is so great to analyze our actions on each accounts.
Recommendations to others considering the product:
1, more inprovement on mobile apps.
2, some online counselors to provide solution when we meet problem.


    Human Resources

Easy Enough System for Robust Marketing Automation

  • December 05, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot has really taken our marketing to the next level. The reports are customizable, the templates are relatively easy to use, and we're able to score leads.
What do you dislike about the product?
HubSpot scoring should allow you to see what specific criteria is positively/negatively impacting an individual contact's score. We also have trouble with the forms sometimes.
What problems is the product solving and how is that benefiting you?
It's a pretty robust CRM, but the workflows are simple to use once you get the hang of it, and HubSpot support is usually quick and easy to deal with.


    Alexia M.

HubSpot CRM An extraordinary business software grow, as it is good for both us and the customer

  • December 05, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot CRM offers me a complete stack of software for marketing, sales and services to my clients, with a completely free CRM at its core. Connecting with my potential clients has never been easier with free meeting scheduling, live chat, templates Email, click-to-call functionality and more. HubSpot CRM is ideal for small and medium businesses (between 10 and 200 employees) that are limited by spreadsheets, but don't need many of the advanced features of complex systems Business CRM The ease of configuration and use make this application the perfect solution for our initial startup. It is economical and lightweight, and allowed us to start with a CRM quickly, ensuring that our customer data was kept up-to-date from the beginning, is all I need to organize, track and build better relationships with potential customers and unlimited customers; Up to 1,000,000 contacts with no time limit or expiration date, whether our team is 1 or 1,000.
What do you dislike about the product?
HubSpot CRM gives my sales team a tool base to close more businesses with less work, there is nothing that upsets me about it.
What problems is the product solving and how is that benefiting you?
Thanks to HubSpot CRM I can arm my sales team with the necessary tools to save time that they will really use, get an updated view of my entire sales portfolio on a clean and visual dashboard, keep track of visits from potential customers to the site In real time, determine which companies are the most compromised and set up personalized email notifications for my team. This software allows me to obtain different perspectives using dozens of different filtering criteria, such as geography, company size, number of visits and more. Your contact records are automatically enriched with data from more than 20 million companies and with tools that notify my staff at the moment when a potential client opens my email or visits my website, having all the context of what we need to continue with the correct potential customers at the right time.
Recommendations to others considering the product:
I recommend it since I love the simple and it is very efficient. It has the ability to customize the properties, it has been a great benefit for both my sales team and our reports, acquiring a deep vision of the number of visitors and visits to the page , which helps me focus on the most interested prospects. HubSpot CRM enters the 21st Century, with a customer relationship management system that is easy to use, eliminates manual work and really helps my sales team to sell. It is free and I can start using it right now. HubSpot CRM allows to keep all my contacts in a centralized and customizable database, automatically recording each interaction and continuously browsing the Internet, tracking more than 20 million companies (growing). With detailed reports on the sales activity, the productivity and individual performance, we will never be in the dark about how the team is following the quota since it provides all the data I need to guide my team to success.


    Amanda H.

HubSpot's All-In-One Great For Startups

  • December 05, 2019
  • Review provided by G2

What do you like best about the product?
I love the multi functioning interface. This is a great tool for small business owners or a group of stake holders who have their hands in everything.
What do you dislike about the product?
I was hoping for something more intuitive for project and task management and workflows.
What problems is the product solving and how is that benefiting you?
Ticket-based customer issues tracking, ad management and scheduling, integration with other in-house tools.
Recommendations to others considering the product:
HubSpot CRM is a great tool to get your feet wet in "all the things". This is especially valuable for small business owners or startups with multiple stakeholders who have their hands within all of the departments of their business.


    Health, Wellness and Fitness

Hubspot Review

  • December 04, 2019
  • Review provided by G2

What do you like best about the product?
This is very intuitive. Very easy to learn and make work for what you need.
What do you dislike about the product?
A little clunky to learn various add-ons for outlook, gmail, etc.
What problems is the product solving and how is that benefiting you?
No real big problems yet. Very easy to transition from the CRM we used before.
Recommendations to others considering the product:
Very good for keeping notes and tasks in line for contacts/leads you have!!


    Electrical/Electronic Manufacturing

Very Useful Tool & Super Helpful Staff to Get You Started

  • December 04, 2019
  • Review provided by G2

What do you like best about the product?
How easy it is to use. Plus, their customer service is AMAZING!
What do you dislike about the product?
We are having trouble getting valid marketing reports when we didn't host our website in their portal.
What problems is the product solving and how is that benefiting you?
Leads, automation, email campaigns.


    Internet

Hubspot has it all

  • December 04, 2019
  • Review provided by G2

What do you like best about the product?
How they are able to incorporate their product in so many areas of their business. From the outside looking in, I respect what they are doing and they are doing it really well.

I love the sequences that you can create inside hubspot for outbound selling. Not only are emails automated, but you can add in custom tasks such as engage on linkedin or a reminder to follow up on a different medium.
What do you dislike about the product?
Deliverability is sort of an issue. I wish hubspot was more proactive with that and provided resources to make sure all of my emails hit primary, everytime
What problems is the product solving and how is that benefiting you?
Knowing when and how we have contacted our customers and prospects has been amazing. Their UI is incredible and makes it really easy to jump into a conversation and pick right up where I left off


    Fund-Raising

Great storage and flow of communication

  • December 04, 2019
  • Review provided by G2

What do you like best about the product?
Communications flows that you can personalise
What do you dislike about the product?
Set up time, takes a while to get your head round
What problems is the product solving and how is that benefiting you?
Tracking communication with pipeline and companies


    Marketing and Advertising

Transitioning from another CRM tool to Hubspot and loving it!

  • December 04, 2019
  • Review provided by G2

What do you like best about the product?
I really like the ticketing feature in Hubspot CRM, we use this for all of out support requests and is easy to manage/report on.
What do you dislike about the product?
I do not enjoy the lack of some features in Hubspot such as not closing a ticket when you close a conversation, not able to move conversations to a different folder, and a few other small features that Hubspot does not yet offer.
What problems is the product solving and how is that benefiting you?
Our team is able to manage support requests much easier since we moved to Hubspot CRM. I really like that we have certain properties we can require on tickets that then in the long term will help us to report on different data we collect. I also think the ability to track emails and see when a customer opens it is useful to know, that way we can determine if they are receiving our communications.