Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot has allowed us to reinvent our Sales experience.
What do you like best about the product?
The most helpful aspects of the HubSpot CRM are that we are able to create a detailed database of customers. All of our customers are accepting communication to join our database & we are beginning to build a very important database. Another helpful aspect of HubSpot CRM for us is sequencing. The ability to enroll single or multiple contacts in to relevant sequences takes away a lot of admin for our sales guys and we find it useful that you can customise each email in a sequence to personalise as you go.
The upsides of using HubSpot CRM are:
Workflows - very useful for us for reminders, rotating leads & creating tasks.
Filtering on contacts - creating custom filters to help individual HubSpot users see their leads.
Filtering on contacts for events/date ranges - makes it easy to enroll a group of contacts from an event in to a sequence.
Filtering on reporting - can use the reporting tool to create a more visual representation of how we are performing.
Deals - creating deals and being able to easily manage them on their relevant deal stage is very useful - this makes updating, tracking and managing far easier for our Sales Team
Compatibility on mobile devices - this has allowed us to break away from using PC's and use iPads to manage our contacts.
The onboarding process with HubSpot is excellent. I managed to learn how to use the CRM package through the HubSpot Academy. Very helpful videos, quizzes and tests have allowed me to become HubSpot Certified and have been able to teach our team how to use.
The upsides of using HubSpot CRM are:
Workflows - very useful for us for reminders, rotating leads & creating tasks.
Filtering on contacts - creating custom filters to help individual HubSpot users see their leads.
Filtering on contacts for events/date ranges - makes it easy to enroll a group of contacts from an event in to a sequence.
Filtering on reporting - can use the reporting tool to create a more visual representation of how we are performing.
Deals - creating deals and being able to easily manage them on their relevant deal stage is very useful - this makes updating, tracking and managing far easier for our Sales Team
Compatibility on mobile devices - this has allowed us to break away from using PC's and use iPads to manage our contacts.
The onboarding process with HubSpot is excellent. I managed to learn how to use the CRM package through the HubSpot Academy. Very helpful videos, quizzes and tests have allowed me to become HubSpot Certified and have been able to teach our team how to use.
What do you dislike about the product?
The least helpful thing about Hubspot is the quotation functionality within HubSpot. It is currently very basic and we feel this limits us when trying to manage a deal in HubSpot. We feel that this needs to be editable in order to update a quote with products or show when a payment has been received for a sale.
The downsides of using HubSpot CRM is that we feel limited with certain aspects as a Sales Professional customer. We would like to have access to more custom Dashboards and create more custom reports - this should be included within any of the Professional packages within HubSpot.
The downsides of using HubSpot CRM is that we feel limited with certain aspects as a Sales Professional customer. We would like to have access to more custom Dashboards and create more custom reports - this should be included within any of the Professional packages within HubSpot.
What problems is the product solving and how is that benefiting you?
Some of the problems that HubSpot is solving for us is that, as a company, we've never been able to capture our contacts (customers) in this way before - creating a valuable and accurate database of contact.
Having one base which we can all work to means that we can keep on top of all our contacts and eliminated the need for trying to manage our customers over multiple platforms (Email, Spreadsheets, Cloud based drives etc).
Benefits are that we are fully GDPR compliant within HubSpot and our contacts have the ability to opt out of our correspondence if they wish to do so. HubSpot will also alert us when a contact has decided to opt out, making it easy to remove them from the database.
Having one base which we can all work to means that we can keep on top of all our contacts and eliminated the need for trying to manage our customers over multiple platforms (Email, Spreadsheets, Cloud based drives etc).
Benefits are that we are fully GDPR compliant within HubSpot and our contacts have the ability to opt out of our correspondence if they wish to do so. HubSpot will also alert us when a contact has decided to opt out, making it easy to remove them from the database.
Recommendations to others considering the product:
HubSpot will change the way you manage your customers. It will change the way you currently operate and improve your teams efficiency going forward.
It is also a great way to forecast for the future and review periods of time to see how well you and the team have done.
It is also a great way to forecast for the future and review periods of time to see how well you and the team have done.
An affordable, powerful CRM
What do you like best about the product?
The ability to manage support tickets and have it integrated with Marketing tools makes Hubspot a favourite to work with. Not only do you get to manage support issues, but you get to see all interaction the client has made on multiple channels like your websites and social media.
What do you dislike about the product?
External form integrations could be easier.
What problems is the product solving and how is that benefiting you?
Not only can I address support queries, but I can initiate custom quotes and documentation at the touch of a button. I can make calls and log my call details directly from the same window. I can do a lot more with my time than I ever did before with the help of Hubspot.
Recommendations to others considering the product:
Give it a try, you will love it !
Easy to learn and helpful
What do you like best about the product?
Very easy to learn and very helpful to have everything in one place as opposed to multiple spreadsheets or programs
What do you dislike about the product?
The product itself is great, but for a small business the price is somewhat prohibitive
What problems is the product solving and how is that benefiting you?
Easy to follow up on leads that may have fallen through the cracks before
Recommendations to others considering the product:
If you haven't used a CRM software before, spend the time to really learn it. It has a lot of great features and the tutorials are excellent
Helpful and Necessary for My Job
What do you like best about the product?
The organization, automization, and customization of the HubSpot CRM saves me time and energy every single day. There is no way that I could do my job as effectively without it.
What do you dislike about the product?
I'd love to see better integration with Outlook and microsoft Teams products. There is some integration, but it's not as tight or as effective as I'd like for them to be.
What problems is the product solving and how is that benefiting you?
It is saving me time and tons of frustration. The benefits are far outweighing the cons, and are allowing me to be much more organized and efficient.
Recommendations to others considering the product:
Take advantage of a trial period and make sure that it will fit into your workflow and that it will cut down steps. It did for us, but it may not be for every organization.
Great tool for tracking my leads.
What do you like best about the product?
It's just simple. It allowed for me to import my address book and assign additional meta fields to the leads. I manage technical sales leads so I needed extra non-traditional fields to track other metrics. It's FREE too... for now.
I like the interface. The reminders work great and keep me following up as managing these leads is a nightmare sometimes. I also like the deal flow stuff as I progress through it.
I like the interface. The reminders work great and keep me following up as managing these leads is a nightmare sometimes. I also like the deal flow stuff as I progress through it.
What do you dislike about the product?
Wish more stuff was free but I'll be ok.
What problems is the product solving and how is that benefiting you?
Managing my sales leads and customers. It has allowed me to focus on other work instead of hunting around for flagged emails and old email chains trying to get the status of a deal.
Recommendations to others considering the product:
There are a lot of CRM's out there. I think Hubspot has the best for free options. They don't nag me much which is nice.
Great tools and support for any business
What do you like best about the product?
Integration into email, great interface and online support. Adding notes and tasks (with reminders) is helpful
What do you dislike about the product?
Although we have limited access based on the modules we have, I feel that it's better suited for a pure sales process and not a longer solution sales approach. I would prefer to only see menu options that I require, else it could be a little busy
What problems is the product solving and how is that benefiting you?
Having a consolidated system for all contacts and activity for business continuity is vital
A Great CRM to manage your sales pipeline
What do you like best about the product?
Hubspot does it all, when it comes to sales customer relationship management system. I love how easy it makes my job by keeping track of all my sales notes, contacts, and sale pipelines. It automates alot of the work allowing me to allocate more time towards selling! What I love the most is this CRM has a mobile app, allowing you to log your notes & sales on the road.
What do you dislike about the product?
There is not much to dislike about Hubspot's CRM
What problems is the product solving and how is that benefiting you?
With Hubspot Sales, I have been able to manage my pest control sales. I can keep track of every email and phone call I have had with a prospect and pull up all my notes in one place. This CRM allows me to pick up right where I left off with clients. It has definitely automated alot of the work when it comes to sales, so i just have to focus on selling!
Recommendations to others considering the product:
I recommend using a CRM to manage all your sale needs when it comes to selling. It will free up a lot of your time and allow you to focus on making money.
So easy to stay organized!
What do you like best about the product?
HubSpot has many integrations that allow you to track, organize, and stay up to date on managing accounts for clients. It is very user friendly and easy to navigate.
What do you dislike about the product?
System updates I don’t like. It needs to be faster.
What problems is the product solving and how is that benefiting you?
Using HubSpot has helped keep me organized and on top of client satisfaction
Hubspot CRM
What do you like best about the product?
Easy implementation. Perfect tool for a small to mid-size sales organization
What do you dislike about the product?
Not as user friendly as other CRMs (SalesForce)
What problems is the product solving and how is that benefiting you?
Pipelines management, mass email campaigns, products
CRM Assisted Calls and Emails
What do you like best about the product?
After ending email, the sent items can also be seen in my gmail sent items and I can set the next task with specific date and time for my prospects.
What do you dislike about the product?
Nothing really. I just need to explore the CRM training videos more to be more adept.
What problems is the product solving and how is that benefiting you?
Being able to see my team's forecast for the month and the year. I can now drill down to the specific accounts and see the actual status.
Recommendations to others considering the product:
The mobile view is a bit more limited compared to PC. It would be great if view would be same, esp the reports or the dashboard.
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