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Reviews from AWS customer

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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Brandy T.

Nice CRM Platform

  • December 27, 2019
  • Review provided by G2

What do you like best about the product?
The option that the platform is free is a nice touch.
What do you dislike about the product?
Not a lot of features within the platform for my line of business.
What problems is the product solving and how is that benefiting you?
Customer management is the problem Hubspot solves for us. Instead of using database software like Access, Hubspot organizes all of our customer files in a easy to use database.


    Scott T.

Hubspot CRM has worked really well for us!

  • December 26, 2019
  • Review provided by G2

What do you like best about the product?
I really enjoy tasks and dashboards and find them to be really helpful for my work.
What do you dislike about the product?
I don't think there is much that I don't like. I find the interface and experience to be intuitive and really helpful.
What problems is the product solving and how is that benefiting you?
Hubspot CRM really helps me in a number of ways. It helps me to stay organized and understand what I need to do on any given day. I always have the ability to check my tasks for that day, or that week and that really helps to to accomplish a good amount. Beyond the accountability created by my use of tasks, I also like utilizing the dashboards to have a visual representation of what I've been doing.

As I'm working with my contacts and tracking my emails, I'm able to see when I last communicated with my contact and the important elements from our conversation that I need to remember for the future. I utilize the templates and meetings all the time to save my time and allow me to be as productive as possible.

Overall, I just I think that it helps me to save a lot of time by offering shortcuts and best-practices that assist me with improving my work every day..


    Samrat K.

Excellent software for Customer relationship management

  • December 26, 2019
  • Review provided by G2

What do you like best about the product?
The fact that the tool is an all-inclusive for lifestyle stages of the customer. From different modules of marketing to sales, it caters to wide variety of requirements.
What do you dislike about the product?
Waiting to see a lot more of marketing automation in the tool. The tool needs to be not just an automated task manager, but also an intelligent and intuitive one which helps in better decision making.
What problems is the product solving and how is that benefiting you?
Email marketing
Customer management
Ad campaigns
Account management
Lead lifecycle


    🌎 Cynthia Ⓥ Cherise M.

Hubspot Collects Data Anytime Anywhere! AMAZING

  • December 26, 2019
  • Review provided by G2

What do you like best about the product?
We have disabilities and have been building our brand Assuaged for three years. Finally we feel we have access to digestible and understandable content. Hubspot is a WEALTH OF KNOWLEDGE and it does come at a price, but you simply cannot compare their services to other 'useful' but 'clunky' platforms. It pays for itself and even fills the needs for having to hire extra hands. Before signing up with HubSpot we got quotes for services priced from $5,000-$16,000, only to learn that we didn't need to outsource the work because HubSpot has all the important essentials available in one area for us to create in-house and do ourselves.

Hubspot offers a powerful all-in-one solution with seamless integrations and functionality. Honestly, we got exhausted having to be in multiple digital spaces at one time in efforts to exercise the use of the tools needed to build a successful business. Here in HubSpot we can create what we need to in less time for less money. The Academy has hands down been the most valuable resource in teaching us about how to build a strong brand in today's modern growing society.

The CRM is especially impressive offering data collection from all angles allowing us to eliminate over ten other services we were using. With data being collected we can ensure that we are never losing any leads and that we are always present for our customers. The live chat flows and pop-up forms are so incredibly helpful, especially by appearing across all of our website pages and platforms. Everything is organized and can be easily operated under one umbrella.

We are forever grateful for Hubspot supporting military veterans and people with disabilities. Your software has been truly life-changing! Our success has reached new heights as we continue to grow!
What do you dislike about the product?
There is not one thing I can dislike about HubSpot, they are truly amazing! It takes awhile to get used to the feel but the outcome is without a doubt beneficial.
What problems is the product solving and how is that benefiting you?
The benefits have been their impeccable customer service via chat, e-mail, and phone 24/7! We never feel left out in the cold or alone!
Recommendations to others considering the product:
Give it some time and watch videos in the academy. Education is such a powerful tool!


    Cassie P.

Love the Hubspot team

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
When any new software is implemented into a business, there are going to be growing pains. The Hubspot team has been there every step of the way to make sure we could work out any possible issues as quickly as possible so that we could fully customize the software to our business and how it is run.
What do you dislike about the product?
The initial training videos were a bit long, the only thing I would think is that they could possibly be condensed. Maybe keep all of the same content, but break them up a little more.
What problems is the product solving and how is that benefiting you?
Compared to our old CRM, hubspot has been a dream. We haven't really experienced any problems, maybe a small glitch that was quickly corrected. Our focus has just been customizing the program to meet our needs.
Recommendations to others considering the product:
Just be patient with the process. The end result is well worth it.


    Angela B.

Hubspot CRM Review

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
What I like the best about Hubspot is how user friendly it is. It is a very complex program, but is very easy to navigate at the same time.
What do you dislike about the product?
I actually can't think of anything that I dislike about Hubspot.
What problems is the product solving and how is that benefiting you?
HubSpot is helping us to automate a lot of activities that we would normally do manually and it also helps us track our customers better. I have realized that we would have lost contact with many people if it weren't for HubSpot CRM.
Recommendations to others considering the product:
I highly recommend HubSpot CRM. I think it is a wonderful way to grow your business. Not only does it help to grow your business as a whole, but it is also helpful for us to grow as individuals.


    Ilya B.

CRM I would recommend

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
To start with, from the very beginning of using Hubspot, I liked the automated creation of companies card after copy-pasting the email address into Gmail. In comparison with salesforce which has a similar feature, I found HubSpot more convince.
As well, all email related features such as sequences, etc are performing well.
To summarise - so far I found a crucial tool for my daily routine - workflows.
What do you dislike about the product?
I would like to see more advanced email tracking system
What problems is the product solving and how is that benefiting you?
Great tools to filter prospect leads, ability to create smart lists of target and link all marketing activities in one place


    Retail

Game Changer

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
I really enjoy the videos. I am a visual learner so the charts and slide shows really help me to retain the knowledge. Also, offering the certificates has made it fun for other employees to all try to complete the courses. It has become a competition in learning. All the tips and information has really been helpful for our team. I love that you can connect your gmail account to hubspot so that all email communications are automatically logged. If you send an email to someone their contact information can be easily uploaded in to hubspot. The sequences have also cut down on time we spend contacting clients to follow up.
What do you dislike about the product?
Depending on the person that is giving the presentation...their hand movements can be distracting.
What problems is the product solving and how is that benefiting you?
We are solving a world of problems! We did not have any of our information organized. Our customers call on a regular basis and now being able to pull up what our last conversation was about is amazing! Also, being able to track who has opened emails has made it so we can ensure we have correct email addresses and correct contact information whereas before we were going at it blind. The chat has also opened the communication for our clients so that they can reach us in any way they feel comfortable.


    David S.

The best sales tool out there

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
There are so many great features which I can use everyday. I also like that there many learning opportunities on the platform.
What do you dislike about the product?
Sometimes it's really complex and it takes time to learn the advanced features.
What problems is the product solving and how is that benefiting you?
Volume & systematisation. We have some really complex processes and HubSpot is a great tool to make sure that we are aligned.
Recommendations to others considering the product:
Make the most out of it!


    Damini G.

Excellent software for maintaining customer lifecycle

  • December 23, 2019
  • Review provided by G2

What do you like best about the product?
It's an all-inclusive software that makes it easy for handling customers/prospects and their life cycle stage. Makes it very transparent to focus in the right channel and right set of customers. A great customer management tool.
What do you dislike about the product?
I have been using the professional model on Hubspot. Haven't had a lot of challenges do far. Workflows and automation features can be more intuitive and intelligent, not just a task master.
What problems is the product solving and how is that benefiting you?
Campaign distribution
Email marketing
Customer staging