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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Matthew J.

Excellent Software

  • December 18, 2019
  • Review provided by G2

What do you like best about the product?
Its easy to customize and help in proper data maintenance. The integrations are seamless and latency is very low. Its easy to track your data and follow up on sales and marketing activities. the ease of report generation and handling high level data. helps in pipeline generation and sales closure.
What do you dislike about the product?
Could have few different colors on the interface. more convenient interface. ease of navigation.
What problems is the product solving and how is that benefiting you?
Lead tracking by location is one of the most recent issue we are trying to sort. it was hard to retrieve data with the dates but after few tech sync ups it was sorted and it was very easy to retrieve data after it. It is was not easy to get Geo- locations active but after the internal teams help the CRM was updates to the needs. so it was ease to customize and the Hubspot team was very helpful with the customization. The benefits was that it made the process easier for the sales team to work on and also the marketing team was able to do more campaigns according to the interest of the management. It also provided to edge over the market data.
Recommendations to others considering the product:
just implement as its the best out there because considering to other CRM's I have used such as Zoom, Zoho and salesforce so far. I would highly recommend it to all professional users and management so that it helps to view data and consolidate reports at ease.


    Aditya B.

Perfect mix of features for Sales

  • December 18, 2019
  • Review provided by G2

What do you like best about the product?
The ease of creating multiple views for filters and the ability to work with a view of all leads that matter at the time, make Hubspot the most intuitive CRM I've used in my sales career. For leadership, CRM hygiene is easily maintained due to the multitude of integrations available out of the box.
What do you dislike about the product?
I dislike the freemium model, though I see why it makes business sense
What problems is the product solving and how is that benefiting you?
Pipeline management is easier than other CRM suites I've used!
Recommendations to others considering the product:
I believe Hubspot is best suited for transactional sales and ABM


    Giang V.

It's like a bridge connecting Marketing and Sales and Service

  • December 18, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot supplies me and my company a wide range of information about our customers, not just static information but also behavioral information and many tools to interact with them personally. I like email the most. In Hubspot, we can combine sales emails, marketing emails and transactional emails. We can keep our present frequently in multiform in our customers' inboxes.
What do you dislike about the product?
It's still apart from our account and finance software. Even the Product and Quote features in Sales Pro are still independent of accounting. Our products are mostly services which need time to implement. The project management in Hubspot is still basic comparing to other professional PM tools. Therefore, the Service tools haven't fulfilled our needs yet.
What problems is the product solving and how is that benefiting you?
We now can see exactly where our customers come from, therefore we know which marketing channels are best ones to focus on. The connection between our Sales Department and our Marketing Department is tighter, the commission for each won deal now can be divided more fairly because we know what is ROI of our marketing campaigns. That is how our company policies shaped along with implementing Hubspot.
Recommendations to others considering the product:
Hubspot is the best for B2B companies which are selling products via online. Obviously, Hubspot is also good for many kinds of B2C businesses such as finance, real estate, software, human resource, education and other services. Hubspot can still be added if your enteprise has already been using other server based CRM systems.


    EIDOS G.

an discovering-inviting software!!

  • December 18, 2019
  • Review provided by G2

What do you like best about the product?
I think it's the way all things are interconnected. It gives you a completely new perspective on everything that is happening in your company, I have been using it a lot. It gives me the power to control and communicate with everyone (clients, clients, co-workers, etc.) easily and quickly. But it also makes you feel that you are not alone and that you never stay in the same place, it is always evolving and improving. I feel very good with everything I've learned in these months of use.
What do you dislike about the product?
There are really few things that I do not like about the platform, one of them would be that in some moments I feel that it is a bit slow to process certain requests, but I think it is logical, and it is not a big problem either. The only real drawback was when I tried to receive technical service in my native language (Spanish) both times it was terrible. Very slow, and initially they did not make a real effort to understand my doubts. I could only solve it when I made the change of the request to English.
What problems is the product solving and how is that benefiting you?
On my department (Service) it became a powerful tool to communicate with the clients and most important, quickly obtain help from my coworkers (Sales, Marketing, etc.) when some solutions aren't within my grasp.
Recommendations to others considering the product:
It is the best in terms of Price / Value. at the begining it was a little hard for me to adapt, but as I progressed in the knowledge about the functionalities of the platform, it was very easy for me to develop the entire platform that today controls the post-sales services department. It was great to have learned how to create the knowledge base and service pipelines (training, installation, support and development). And even more: the certification program that the platform has has helped me to add valuable knowledge to my resume.


    Telecommunications

easy to use

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
multiple views, easy to customise deals' view
What do you dislike about the product?
I would like to be able to see if anyone other people are viewing the deal to avoid double handling
What problems is the product solving and how is that benefiting you?
automatic deal owner assignment, more to do with our internal software API


    Cory H.

Hubspot is Amazing

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
I like how intuitive the site it when it comes to prospecting.
What do you dislike about the product?
I don't like the fact that if I edit a sequence, it doesn't automatically edit the sequences with people who are already enrolled in that sequence before it was edited.
What problems is the product solving and how is that benefiting you?
It helps me stay organized and it also creates a steady workflow when the task option is utilized.
Recommendations to others considering the product:
Keep rockin it!


    Lauren N.

Hubspot Training is well worth your time

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot offers an online training academy that allows end-users to take full advantage of all the great features. They provide videos that keep you interested and you can view at anytime. Training is free and really helps elevate your knowledge base. As a first time user and big on technology I learned so much even with my 30 plus years in sales.
What do you dislike about the product?
There is nothing that I can think of. All of the videos and courses have been very constructive.
What problems is the product solving and how is that benefiting you?
I really enjoy having a daily task list. It keeps me organized. I utilize the dialer which is much faster than dialing myself since I am prone to hit wrong numbers.
Recommendations to others considering the product:
Take full advantage of the training's and certifications. Connect with them on Linkedin


    Anselmo G.

Recommending HubSpot

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
One of my struggles is following up with leads. With HubSpot I'm able to program my task, giving that extra push to follow up. That has helped me to have better relationship with my customers.
What do you dislike about the product?
That it ask you to validate accounts. Having to relink the system to my Google accout.
What problems is the product solving and how is that benefiting you?
Follow up with customers, lead management.


    Staffing and Recruiting

HubSpot

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
Utilize for tracking sales leads. Ease of use.
What do you dislike about the product?
Sometimes it runs slow and the reports stop working.
What problems is the product solving and how is that benefiting you?
-Tracking Prospects
-Tracking daily tasks


    Computer Software

Efficiency and Organization

  • December 17, 2019
  • Review provided by G2

What do you like best about the product?
Love being able to cut my list of prospects down to who I actually need to target. I can maximize my time and efforts on a prospects I know I should be talking to. lets me be more efficient with my time.
What do you dislike about the product?
I dislike the use of CRM in general. Nothing against HubSpot is a great tool. But I am of the opinion that volume out doesn't always equal volume in. So CRM's can be a very helpful tool it can also be a detriment when all that is being utilized for results is amount of calls/reach outs to new clients signed. Sales is an art form, logging every move you make isn't sales.
What problems is the product solving and how is that benefiting you?
I am able to create different lists of prospect based on geography, names to include/exclude it's a great tool to keep my prospects organized .