Sales Hub Enterprise
HubSpotExternal reviews
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clunky, not intuitive, messy
What do you like best about the product?
I like the look of Hubspot, its very modern
What do you dislike about the product?
I don't like how you cant create a task from sequences when people open the email more than once. I don't like how I have to click each email to enroll them in a sequence. I don't like how it's super slow. I don't like how hard it is to make reports.
What problems is the product solving and how is that benefiting you?
i am not solving any problems, Hubspot is giving more challenges.
HubSpot - Makes your life easier through sequences
What do you like best about the product?
My favorite part of using HubSpot is the sequences. HubSpot allows me to customize individual emails throughout a 2-3 week process of outreach that automatically contacts prospects for you at selected times. This makes my follow-up all the more effective because it takes out the possibility of me forgetting to reach out after a few days of no response.
What do you dislike about the product?
To be perfectly honest I haven't had any complaints with using HubSpot since I began using the software back in September. It is highly customizable and helps to keep me organized, hard to complain about that.
What problems is the product solving and how is that benefiting you?
The biggest problem that HubSpot has solved for me has been increased outreach to unresponsive customers. Often times I find myself forgetting to follow up with a prospect I haven't heard back from, with Hubspot. I can set up sequences to send emails to prospects on my behalf, and then unenroll them after a certain amount of emails has been sent or they respond to one of my emails.
Recommendations to others considering the product:
Use the sequences to your advantage. They will help to book appointments and make prospecting a "set and forget" kind of process. It's also great for scheduling emails to be sent at a later time if you work internationally or across different time zones. You can make sure your clients in New York are getting their emails at 8 AM while you're still asleep in bed at 5 AM in California.
Automation to save me time
What do you like best about the product?
Sequences! Makes it extremely to put follow up communication on autopilot. Helps me get more meetings without worrying about it.
What do you dislike about the product?
So many features that dont speak with one another -- they cant customize for every user as large as they are.
What problems is the product solving and how is that benefiting you?
Automating my sales outreach and follow up.
Puts the Auto in Automation
What do you like best about the product?
How easy it is to work through task queues and send emails.
What do you dislike about the product?
It can be a bit buggy at times and the reports can be a little basic for our needs.
What problems is the product solving and how is that benefiting you?
We were really looking at ways to automate our sales efforts. We found the automation we were looking for as well as a standard approach to outbound sales that makes onboarding incredibly simple.
HubSpot is crucial in growing our sales
What do you like best about the product?
The templates existing within the email functions have saved my life. I am able to communicate more easily, thoroughly and quickly with all my clients. The ability to see history with a particular client or customer allows for great insight sales. Sequences of emails has been particularly effective for sales - as we continue to grow, we are able to how effective our campaigns are, and adjust our campaigns accordingly. Being able to see how many people open, read and click through our sequences provides us great insight into our customer base.
What do you dislike about the product?
I wouldn't say I dislike anything. I would say that there are some complexities to the software that I am still learning (unfamiliar with). HubSpot continues to make adjustments and enhancements that are helping me with my job. Sometimes there are outages or refresh issues with the platform, but HubSpot addresses these issues quickly and effectively. Maybe I would like to see them notify us of changes and performance issues proactively.
What problems is the product solving and how is that benefiting you?
I save a ton of time using email templates to respond to client product related questions. The time savings is crucial to me and to the organization as a whole. As we expand, I will utilize more team functions to maintain an eye on sales and customer engagement as a whole. Additionally, with the email sequences, we eliminate a lot of "one-off" emails with clients and get get to a close more quickly.
Recommendations to others considering the product:
Try it out and ask a lot of questions. You won't be disappointed.
Hubspot is an Amazing Tool
What do you like best about the product?
I have used Hubspot now at 2 companies and have seen tremendous value in both. Everything from the stats on email sequences (giving you the ability to a/b test), to the dashboards, and automation are very useful and time saving. You have so many tools su your fingertips to allow you to work smarter and not harder.
What do you dislike about the product?
There have been a couple times the tool crashed (hubspot servers) but this has to be expected with any software
What problems is the product solving and how is that benefiting you?
Data, stats, split testing, easy to use and navigate dashboards, great automation, reaching more clients easier
Recommendations to others considering the product:
None
Comprehensive, but buggy in spots and missing useful features
What do you like best about the product?
I like how it's a CRM that can log communications over email and phone, I like that it syncs with my Gmail account, and I like that there is a bilateral CRM data sync with Salesforce.
What do you dislike about the product?
I find that the call and email widgets frequently fail to log an engagement, and it can be extremely slow to respond to my inputs (letters don't show up when I type for a long time, sequence previews don't generate quickly).
What problems is the product solving and how is that benefiting you?
I am able to more effectively track and engage with prospects than in Salesforce.
Recommendations to others considering the product:
N/A
Almost Perfect
What do you like best about the product?
HubSpot is almost 100 percent customizable, great features and very user-friendly, great support team always responding in quick fashion.
What do you dislike about the product?
Wish some fields could be disabled or deleted but they are inherent to HubSpot, would like some more sharing settings on fields and reports to only show certain fields to certain users. Sometimes glitchy but always seems to resolve itself.
What problems is the product solving and how is that benefiting you?
Communications company-wide regarding our sales process.
Tasks function is reliable, convenient, and a MUST for keeping up with crucial work scheduling.
What do you like best about the product?
I like to think I have a memory like a steel trap, but when I start multitasking, the tasks function in Hubspot is my savior! It's crucial for planning my days and weeks so I can have measurable success.
What do you dislike about the product?
I'm not as thorough on eliminating the email reminders in my Google account, so the emails can get overwhelming pretty quickly. I focus on what's going on in Hubspot more than I do Google, so I find myself having to eliminate a lot of old email reminders.
What problems is the product solving and how is that benefiting you?
Much easier to plan for days and weeks ahead. It's made it easier to come into work, sit down and get right to making calls, whereas before I would need 15-20 minutes to get myself together.
Recommendations to others considering the product:
Good for simplicity
organized and easy-structured layout for selling text messaging product
What do you like best about the product?
I love the feature of assigning myself tasks! It helps me stay organized and on top of keeping up with every customer. The website layout is easy to navigate and organize different tasks between different clients. There's not too many extra features that confuse me as the user. LOVE using filters to sort through my contacts!
What do you dislike about the product?
There have only been minor issues, weird glitches of hubspot saying that customers have paid higher than they did on the product website backend. Or contacts getting reassigned randomly to other sales representatives.
What problems is the product solving and how is that benefiting you?
There have been few minor glitches, random changes in customer account settings. Thankfully, they have been easy to change back and the problem hasn't aroused there after. The filters that you can add are also a great benefit that I have realized to use, helps me filter through my contacts tremendously.
Recommendations to others considering the product:
always assign yourself tasks to keep up with your work, take good and legible notes that anyone can read, pay attention to your notifications,
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