Sales Hub Enterprise
HubSpotExternal reviews
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An Easy to Use CRM
What do you like best about the product?
In job interviews, I've been asked if I have experience using a CRM, and I didn't have any before my current job. It's been easy to learn and I don't feel like previous CRM experience is necessary to use HubSpot for sales.
What do you dislike about the product?
HubSpot often suggests sending emails to my clients outside of their work hours. Either its algorithm doesn't take into effect their time zone, or HubSpot thinks that emailing people at late evening their time is the best thing to do (which maybe is possible, but I doubt).
What problems is the product solving and how is that benefiting you?
With HubSpot, we are able to easily manage our customer relationships, including those that involve different team members.
Sometimes HubSpot has duplicate companies, so clients at the same company may not be connected to the same company profile. I think this has arisen as we have uploaded contacts into HubSpot.
HubSpot's tasks have benefited my work and helped me stay on top of my area, although sometimes updates to tasks don't save unless you wait a while or specifically refresh the page.
Sometimes HubSpot has duplicate companies, so clients at the same company may not be connected to the same company profile. I think this has arisen as we have uploaded contacts into HubSpot.
HubSpot's tasks have benefited my work and helped me stay on top of my area, although sometimes updates to tasks don't save unless you wait a while or specifically refresh the page.
Dividing and conquering made easy
What do you like best about the product?
Easily contact more customers than you'd realistically have time for if done myself.
What do you dislike about the product?
Mobile app is terrible, needs to have similar features to desktop version. Very hard to navigate through.
What problems is the product solving and how is that benefiting you?
It has made it much easier to gauge engagement, keep contact with the amount of businesses I wouldn't normally have time for, and organize my deals.
Sales using Hubspot
What do you like best about the product?
Hubspot CRM system allows you to engage with your contacts and automate many aspects of the sales cycle saving you time and making sure leads are properly nurtured.
What do you dislike about the product?
You are unable to change mass sequence times to be sent, i just spent an hour scheduling 100 contacts for tomorrow morning instead of this afternoon.
What problems is the product solving and how is that benefiting you?
Hubspot CRM allows you to easily repeat many aspects of your sales strategy. Benefits include saving time allowing you to reach more people and remember to keep up.
Recommendations to others considering the product:
It is easy to use if you have someone who has used it before or want to spend the time going through their knowledge base.
Hubspot is amazing
What do you like best about the product?
The control and simplicity of the system
What do you dislike about the product?
Nothing so far, the mobile version could be better however, it misses some items that are on the laptop version, not essential but desirable
What problems is the product solving and how is that benefiting you?
Hubspot can be set up any way you need, email notifications, additional labels added for different contact means, I.e emails, calls you can label them as any outcome you desire, if you have a task set to email and you send an email it recognises that and automatically labels and completes the task, if you action the task and didnt send an email it wont check of the task, very sophisticated system.
Recommendations to others considering the product:
There is no further advice. Simple and successful, as an experienced salesman with multiple CRM experiences I have no additional problems or questions
I use the tasks feature every day about 30 times per day
What do you like best about the product?
I'm in sales. Following up with leads is critical if you want to close a client. I use tasks to remind myself to follow up with clients and to keep in touch with clients. I even use tasks to follow up with clients after I have closed them. I live out of the tasks menu all day.
What do you dislike about the product?
I'm not loving the constant emails that I get from hubspot about the tasks because I always have the task menu up. But I can't do anything about it because my boss will not let me turn off the email notifications.
What problems is the product solving and how is that benefiting you?
I am increasing my sales closings. I am staying more organized throughout the day with the tasks feature. I am getting a lot done.
Recommendations to others considering the product:
It's a good CRM.
Great experience using HubSpot. It's user-friendly, efficient, and keeps me organized.
What do you like best about the product?
I like the task management aspect of HubSpot and how straight forward it is to create sequences. I like that HubSpot automatically unenrolls people from a sequence once they've responded. For mapping purposes, it's useful being able to add multiple filters to my contacts/companies. I love being able to add certain properties to the contact view on the left. It's helpful seeing the number of opens for emails. I like being able to personalize sequences by using short names and enrolling contacts at a certain time. The one time I faced a small issue, a HubSpot representative was very responsive in the chat and sat with me on a zoom call straight away to figure it out, which was super nice.
What do you dislike about the product?
I sometimes have difficulty viewing multiple pages of contacts/companies once I add a filter, so it'd hard to mass enroll. It would be nice if the quality of calls could be improved when recorded via HS, but this may be due to external factors.
What problems is the product solving and how is that benefiting you?
I am keeping track of the number of calls I make and deals I set by looking at the analytics dashboard part of HubSpot. I realize the benefit of the analytics piece because I can see how successful one sequence was in comparison to another based on open, click and reply rates.
Recommendations to others considering the product:
Hubspot is a very useful, user-friendly CRM tool that encompasses a variety of features that keep you organized.
Everything you need in one place!
What do you like best about the product?
The Automation and sequences make staying in touch.
What do you dislike about the product?
The texting plugins (SalesMSG) are not always trackable. It is much better over all than other programs I have used, but still has room for improvement
What problems is the product solving and how is that benefiting you?
It streamlined communication in a way that lets me focus on the most important tasks of my job.
Hubspot makes things easy
What do you like best about the product?
Being able to import contact and companies is a breeze! The process is very straightforward and easy to use; Hubspot walks you through each step. I also love the ability to filter on just about anything within your contacts/companies. I use filter all the time to target specific industries, owners, geographic regions etc. Another great feature is that I can export a list from Hubspot add/change anything in the list, then import that same list and update any properties by using the company or contact ID- it's saved me an enormous amount of manual entry by using that feature.
What do you dislike about the product?
I wish there we received email notifications, not just in-app notifications, when you were assigned a task or meeting in Hubspot.
Also, the recording of calls is a little weird since there are many states that require two-party authorization and you really have to understand those laws when calling as it would be very easy to violate that.
Also, the recording of calls is a little weird since there are many states that require two-party authorization and you really have to understand those laws when calling as it would be very easy to violate that.
What problems is the product solving and how is that benefiting you?
Using the Linkedin sales navigator integration has been a huge time saver for us because it cuts out a step when searching for contact information for a company.
Hubspot...great CRM with a few small problems
What do you like best about the product?
Sales automation (sequences) is a great addition to my CRM experience, and the "tasks" feature keep me on track
What do you dislike about the product?
The call quality is lacking at times with Hubspot. I do get complaints sometimes, as well as dropped calls & other strange issues.
What problems is the product solving and how is that benefiting you?
I am using Hubspot to manage a territory that includes large health systems, ACO's and hospitals across one half of the country. I quite simply could never do my job without it. It is essential to my organization, effectiveness, and efficiency as a sales person.
Recommendations to others considering the product:
I would highly recommend Hubspot, especially for startup companies who need agility & a low price point.
I'm still learning, but it's efficient
What do you like best about the product?
I like how customizable the CRM is for my business as well as the task/ sequence features
What do you dislike about the product?
It's a little clunky to learn and I don't like that I'm not able to update a contact's email address if it's a duplicate lead and the duplicate account has the correct email address associated with the account - I should be able to merge the contacts from there, but no such option exists.
What problems is the product solving and how is that benefiting you?
I've had issues with the phone application disconnecting my calls mid-conversation. Also, the aforementioned email address issue. I appreciate how simple it is to set my tasks and sequences, although I wish I had an option to select a followup TIME as well as day without having to go back in and edit the task.
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