Sales Hub Enterprise
HubSpotExternal reviews
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I love sequences!
What do you like best about the product?
The email sequence function is making my outbound email campaigns a doddle. Great results and a real time saver. This has brought me some significant new opportunities recently that I simply wouldn't have had the time to get otherwise.
What do you dislike about the product?
Search functions are poor and is cumbersome to associate contacts with companies. I would much prefer more detailed easy reporting. To monitor other peoples activity the way I want to I find difficult and in this sense I prefer Salesforce's reporting to that of hubspot.
What problems is the product solving and how is that benefiting you?
A lack of time for my outbound activities has been greatly helped using the sequence feature. This has meant I can get more outbound opportunities while also focusing on my active opps. Now that I have learnt to use the CRM a bit mkore I'm also finding it very easy to manage my pìpeline - its very easy to use and move opps to the right section.
Recommendations to others considering the product:
Its not great for reporting but as a CRM is perfectly functional. The email tracking and email sequences have proved very helpful saving me a lot of time. I would recommend to the vast majority of people. Despite loving the sequences, I would really like to see a few more options. For customer support, they could be using sequences for onboarding purposes but when a reply comes in this then stops the sequence from running - to be able to edit features like this could prove useful.
CRM Complete tool
What do you like best about the product?
What I like the best is al the features that hubspot provides to manage all the the marketing strategy
What do you dislike about the product?
What I REALLY dislike is that the templates and the landing page creation is really bad
What problems is the product solving and how is that benefiting you?
lead assignment, marketing workflows, integration with salesforce, landing page creation social publishing
Recommendations to others considering the product:
If you need from lead assignment, marketing workflows, integration with salesforce, landing page creation social publishing, and anything related to contact management and marketing campaigns, this is a good tool
Hubspot = peace of mind
What do you like best about the product?
Tracking the prospects is so easy. So is drafting repetitive emails. Most of the leading softwares and email services integrate well with Hubspot, which makes it very easy to work in collaboration and avoid repetitive tasks.
Contacts automatically are picked up from a variety of apps and integrated, which makes it much simpler to delegate tasks to the team members.
Kanban view makes viewing ongoing projects very simple and that in turn helps understanding the stages of various propspects.
Meeting link and the calendar getting updated with any meetings booked is yet another feature which helps in a hassle free booking of meetings.
The reports are comprehensive and gives an overall picture of what the team is doing on a day to day basis, what is lacking and what is going good.
We have also linked our website and its visitor data gets in the contacts automatically. Moreover, even intercom contacts are automatically imported after the lead quality passes a certain threshold.
Contacts automatically are picked up from a variety of apps and integrated, which makes it much simpler to delegate tasks to the team members.
Kanban view makes viewing ongoing projects very simple and that in turn helps understanding the stages of various propspects.
Meeting link and the calendar getting updated with any meetings booked is yet another feature which helps in a hassle free booking of meetings.
The reports are comprehensive and gives an overall picture of what the team is doing on a day to day basis, what is lacking and what is going good.
We have also linked our website and its visitor data gets in the contacts automatically. Moreover, even intercom contacts are automatically imported after the lead quality passes a certain threshold.
What do you dislike about the product?
Sometimes it gets clumsy and takes too much time to load. Also sometimes, errors creep in without any proper justification and you need to restart the application in order to make it working again.
Sometimes contacts do not alight with the deals and so connecting the dots become very difficult.
Sometimes contacts do not alight with the deals and so connecting the dots become very difficult.
What problems is the product solving and how is that benefiting you?
Tracking prospects behavior in emails, popularity of templates with A/B testing.
Contacts and deals can be merged for a seamless communication chain.
Download information and click information helps understanding popular hyperlinks.
Understanding
Contacts and deals can be merged for a seamless communication chain.
Download information and click information helps understanding popular hyperlinks.
Understanding
Recommendations to others considering the product:
Some features are extremely powerful and can be used to improve the visibility into prospects, lead management and several others.
Save time and keep continuity with templates
What do you like best about the product?
Its quick & easy, you dont have to start at the beginning every time you want to message someone. The main thing I like is that you can sit there and really get your message across in the best, most accurate way possible when you are creating your template. The template is then just sat there, ready to go and by adding a couple of lines of personalisation to each template, you can send the same, professional email every time, yet make it look as though it was specifically written for teh client.
What do you dislike about the product?
Theres nothing I really dislike about templates, I understand it and its easy to use.
What problems is the product solving and how is that benefiting you?
Continuity is key with clients in my business. We sell what we sell and we can't personalise what we offer to our clients. We can offer them a personal service, but the products are always the same. By using templates you get to keep repeating the same message over and over again to your clients, letting them know exactley what your product does for them.
HubSpot, magical filters!
What do you like best about the product?
Create personal filters, save them & enjoy finding information quickly!
The tool is pretty easy to use, easier than Salesforce.
The tool is pretty easy to use, easier than Salesforce.
What do you dislike about the product?
Sometimes a bit slow and confusing on filters and board size parameters.
Also could be interesting that you improve the numbers of saved filters available on the left part of the screen.
We also sometimes expecting issues with phone calls.
Also could be interesting that you improve the numbers of saved filters available on the left part of the screen.
We also sometimes expecting issues with phone calls.
What problems is the product solving and how is that benefiting you?
Do my job & find information regarding users quickly! Perfect place where I can reach all information needed to convince leads to work with us!
Recommendations to others considering the product:
Use saved filters, it's gonna change your journey!
Review on Template feature
What do you like best about the product?
I love template feature as it allows me to reach more leads and be alooot more efficient in time and energy. and that's not all. The fact that I can have customized email for each person with their name and name of company and make it feel more personal makes it even better.
What do you dislike about the product?
there are some spacing after personalized token that is added automatically which does not look perfect in the emails sent.
What problems is the product solving and how is that benefiting you?
I find an overview of what has been done,by who and when and where we will head and get automated reports
I am amazed by the simplicity of use and practicality HubSpot provides to professionals like me.
What do you like best about the product?
The best part I like is the visual appearance of the timeline. I can easily access all the information that I need to track properly the flow of prospects behavior and apply proper steps to engage them accurately. The reports are also great, I love data, and I am able to have great and most accurate statistical data to further develop the sales funnel my company requires.
What do you dislike about the product?
Even though it is highly customizable, the properties and settings that I need to set in order to have the best flow of work, there are some shortcomings. They are usually related to UX, sometimes it takes one too many clicks for a certain action to complete. Also, it is not possible to customize activities, for example, I would like to leave out the description section when logging a call, but it is not possible.
What problems is the product solving and how is that benefiting you?
Ease of use, great overview, sequences are a great tool to have as many prospects engaging at the same time. I simply love them.
Recommendations to others considering the product:
HubSpot can be pricy if you are starting a business with no initial funding. Nevertheless, the biggest advantage I would consider using HubSpot in the future is that is truly a hub of all kinds of things - marketing, sales, administration.
Finding What I Need Fast
What do you like best about the product?
I like that I can use filters to get to information about my deal, companies and contacts really fast.
What do you dislike about the product?
I wanted to start using the OrgChartHub to make connections between people within the same company, but I think it needs to be more intuitive. Drag and drop would be a much smarter way to organised a chart and leaving a little bit more flexibility into how to arrange the chart rather a pre-defined structure.
I'd also like to see at least 3 pins on deal activities rather than just 1. Pins could be used to pin 1 task, 1 email and 1 note all at the same time.
I'd also like to see at least 3 pins on deal activities rather than just 1. Pins could be used to pin 1 task, 1 email and 1 note all at the same time.
What problems is the product solving and how is that benefiting you?
I really like that I can track all of my tasks and activities, and that I can move dates if needed very quickly.
Ease of use
What do you like best about the product?
Easy to use right off the bat. Helpful how to videos are available if there is a need to learn a new task. Creating lists, adding contacts, and enrolling them in sequences is also very simple to use.
What do you dislike about the product?
There could be a good use of filtering contacts and adding them into lists once they have been reached or need to opt out. Once contacts have been reached by one user, there should be a notification of some sort when some other user tries to reach the same contact in the near future.
What problems is the product solving and how is that benefiting you?
The ability to sending multiple emails to different individuals is great. Most especially the ability to personalize the content.
Sales Dream Come True
What do you like best about the product?
It does all the dirty work for you, sequences rock! All you have to do is the ground work and then set up the sequence and you can use that as a template for daily outreach. I also love how it tracks contacts and connects your emails to them for easy follow-up and reminders. HubSpot CRM is pretty sweet if you are communicating with so many people each day that you'll lose important contacts during it all.
What do you dislike about the product?
You can't edit a sequence once it's initiated. Sometimes I wish I could tweak something or add something I learn about after bu you can't. I also don't like how the notifications to open emails don't connect to the actual email its notifying you about, rather the last email you sent with that same subject heading. The only way around this is to make each subject heading unique to whoever you're writing to or you'll never know who is opening and viewing your emails and its contents based of the HubSpot notifications.
What problems is the product solving and how is that benefiting you?
Forgetting to follow-up to non-responses. A lot of the time people are interested but forget to respond after one email. The automatic follow-up makes it so these potential clients never slip through the cracks with consistent follow up.
Recommendations to others considering the product:
Use HubSpot CRM as much as possible, it's game changing. If you want to improve your and your teams effectiveness, rely on the tools HubSpot CRM offers you.
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