Sales Hub Enterprise
HubSpotExternal reviews
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Commercial Real Estate HubSpot Review
What do you like best about the product?
Hubspot is an integral part of our platform that allows us to manage contacts, track deal status and succeed in our business.
What do you dislike about the product?
Most of the challenges in Hubspot have been fixed. We work closely with their team and they have been open to changes that better the platform. I would like to see the lead cards and deal cards share information, At this point, we must manually copy notes, calls, etc. from one to the other.
What problems is the product solving and how is that benefiting you?
Commercial Real Estate leads and deal tracking. This help us to make sure we are staying in contact and servicing our leads and deals more frequently.
Recommendations to others considering the product:
Give it a try, its worth a look.
Broad possibilities of use
What do you like best about the product?
There was always a new useful feature discovered while using Hubspot.
What do you dislike about the product?
Template emails were very important for us in our old CRM. When switching to Hubspot, we didn't find that too well developed.
What problems is the product solving and how is that benefiting you?
Hubspot has been used as a sales tool and support tool for messaging with customers and following along new/old deals and it's phases.
Hub Spot Is Great!
What do you like best about the product?
I really like how Hub Spot CRM finds even more information about the businesses I enter into the system, such as annual revenue and a brief description of the business. The email integration is excellent. I like getting email reminders of the notes I made.
What do you dislike about the product?
The only issue I had with this product is that my partner transferred our original CRM made with Google Sheets, and it didn't transfer all of the "notes" we had already made on the last block of the spreadsheet.
What problems is the product solving and how is that benefiting you?
Hub Spot CRM has helped me immensely with remembering what I need to do each day. It makes it much easier to view my prospects. It helps that I can see what my team member has already done, as well!
Recommendations to others considering the product:
I would say that if you want to integrate email, make sure you have a separate email for business purposes so that it doesn't ad in your personal emails.
Wonderful product
What do you like best about the product?
We have all our contacts in one please. We create email templates so it is just the click of a button to send emails.
What do you dislike about the product?
It took a lot of learning to get use to the system
What problems is the product solving and how is that benefiting you?
Having all our contacts in one place. Before we had contacts in multiple areas and things would get overlapped.
Recommendations to others considering the product:
Great all in one system for anyone needed CRM
Easy to Understand and Extremely Helpful
What do you like best about the product?
HubSpot is a great place to organize all of our contacts, deals, tickets, and really helps our workflow.
What do you dislike about the product?
Sometimes it seems that there aren't the workarounds I'm looking for when I run into an issue. With HubSpot being such a complex CRM, it can take a while to go through all the options offered to us. This is why the live chat feature is so helpful.
What problems is the product solving and how is that benefiting you?
We have figured out so many things with HubSpot. Specifically by chatting with HubSpot team members through the live chat feature. I have received a tremendous amount of help regarding changes we've recently made with a new company website and new company email addresses that have come along with that.
Great for looking back at a clients history
What do you like best about the product?
We love using hobspot for our sales and implementation team. It has the client contact history and integrates with Gmail seamlessly.
What do you dislike about the product?
I wish that it had more features for after the sales process. It seems better suited for getting clients into the pipeline.
What problems is the product solving and how is that benefiting you?
Managing the sales pipeline and tracing client communications
Great tool for what we need on our sales team
What do you like best about the product?
I like the level of customization in regards to the information I see. The report capabilities are also fantastic.
What do you dislike about the product?
I feel as though this tool is not very automated in finding duplicate accounts and our system gets inundated with duplicate emails or accounts that don't sync with appropriate companies.
What problems is the product solving and how is that benefiting you?
I use it for all of my outreach to both cold and hot leads. It helps me remain organized and on top of what needs to happen next with all of my deals.
Recommendations to others considering the product:
Use all of the features that they offer. They are a great tool for new business as well as growing/established organizations
Leveraging HubSpot For Increased Sales Efficiency
What do you like best about the product?
The amount of data available in HubSpot and the task and queues options allow my team to be very efficient yet highly personalized in their engagement.
What do you dislike about the product?
The quotes set up does not work well with our sales types so we can't use them. Instead we need to use an integrated software to send our quotes so it is an extra step that is not the most ideal but it still works.
What problems is the product solving and how is that benefiting you?
We have a very small team with limited resources and since our buyers are purchasing training courses for their workforce and each class can be for up to 25 people at a time there are a lot of people in the buying journey and they all need to be communicated to very differently. As such it can be a lot to manage on the sales and marketing sides but HubSpot allows us to house all of that data about our customers and personalize our outreach as such. The sequences and workflow tools allow us to automate a lot of our outreach while still using highly personalized copy. The tasks and queues features also allow our sales team to hit more one to one touchpoints which is especially crucial when a number of our Federal Government customers do not receive our marketing emails. Re-engagement falls of the shoulders of sales reps and HubSpot allows them to use their time more efficiently to do that.
Recommendations to others considering the product:
If it makes sense for your business make the switch. Don't let your users today influence your decision. I had a team of seasoned sales rep very comfortable with Salesforce and adamant that this was a bad move. After 3 months they started to see the benefits and now more than 2 years later they still finding things they love about HubSpot and it is truly allowing them to do more with less time.
The best tool to control and monitor your processes
What do you like best about the product?
To have all the statistics about all the movements that are made in the interactions with my clients and above all to have the option of saving all that information.
What do you dislike about the product?
Really nothing to complain about Hubspot CRM, excellent integrations, very good features and 100% functional methods.
What problems is the product solving and how is that benefiting you?
Mainly increase the sales flow of my department, thanks to the ease of use.
Recommendations to others considering the product:
If you want a simple and 100% functional application, this one is for you.
Good keeper of information!!
What do you like best about the product?
It's very nice to have this CRM because all the information needed for the company can be seen in HubSpot.
What do you dislike about the product?
When there are too many notes and logged activities, I experience lags.
What problems is the product solving and how is that benefiting you?
With the correct information being inputted in HubSpot CRM, we are benefitting from it by having accurate information which can be seen easily. It also helps us to see the difference from the logged information on HubSpot and from the other used systems.
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