Sales Hub Enterprise
HubSpotExternal reviews
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I use the tasks feature every day about 30 times per day
What do you like best about the product?
I'm in sales. Following up with leads is critical if you want to close a client. I use tasks to remind myself to follow up with clients and to keep in touch with clients. I even use tasks to follow up with clients after I have closed them. I live out of the tasks menu all day.
What do you dislike about the product?
I'm not loving the constant emails that I get from hubspot about the tasks because I always have the task menu up. But I can't do anything about it because my boss will not let me turn off the email notifications.
What problems is the product solving and how is that benefiting you?
I am increasing my sales closings. I am staying more organized throughout the day with the tasks feature. I am getting a lot done.
Recommendations to others considering the product:
It's a good CRM.
Great experience using HubSpot. It's user-friendly, efficient, and keeps me organized.
What do you like best about the product?
I like the task management aspect of HubSpot and how straight forward it is to create sequences. I like that HubSpot automatically unenrolls people from a sequence once they've responded. For mapping purposes, it's useful being able to add multiple filters to my contacts/companies. I love being able to add certain properties to the contact view on the left. It's helpful seeing the number of opens for emails. I like being able to personalize sequences by using short names and enrolling contacts at a certain time. The one time I faced a small issue, a HubSpot representative was very responsive in the chat and sat with me on a zoom call straight away to figure it out, which was super nice.
What do you dislike about the product?
I sometimes have difficulty viewing multiple pages of contacts/companies once I add a filter, so it'd hard to mass enroll. It would be nice if the quality of calls could be improved when recorded via HS, but this may be due to external factors.
What problems is the product solving and how is that benefiting you?
I am keeping track of the number of calls I make and deals I set by looking at the analytics dashboard part of HubSpot. I realize the benefit of the analytics piece because I can see how successful one sequence was in comparison to another based on open, click and reply rates.
Recommendations to others considering the product:
Hubspot is a very useful, user-friendly CRM tool that encompasses a variety of features that keep you organized.
Hubspot makes things easy
What do you like best about the product?
Being able to import contact and companies is a breeze! The process is very straightforward and easy to use; Hubspot walks you through each step. I also love the ability to filter on just about anything within your contacts/companies. I use filter all the time to target specific industries, owners, geographic regions etc. Another great feature is that I can export a list from Hubspot add/change anything in the list, then import that same list and update any properties by using the company or contact ID- it's saved me an enormous amount of manual entry by using that feature.
What do you dislike about the product?
I wish there we received email notifications, not just in-app notifications, when you were assigned a task or meeting in Hubspot.
Also, the recording of calls is a little weird since there are many states that require two-party authorization and you really have to understand those laws when calling as it would be very easy to violate that.
Also, the recording of calls is a little weird since there are many states that require two-party authorization and you really have to understand those laws when calling as it would be very easy to violate that.
What problems is the product solving and how is that benefiting you?
Using the Linkedin sales navigator integration has been a huge time saver for us because it cuts out a step when searching for contact information for a company.
Hubspot...great CRM with a few small problems
What do you like best about the product?
Sales automation (sequences) is a great addition to my CRM experience, and the "tasks" feature keep me on track
What do you dislike about the product?
The call quality is lacking at times with Hubspot. I do get complaints sometimes, as well as dropped calls & other strange issues.
What problems is the product solving and how is that benefiting you?
I am using Hubspot to manage a territory that includes large health systems, ACO's and hospitals across one half of the country. I quite simply could never do my job without it. It is essential to my organization, effectiveness, and efficiency as a sales person.
Recommendations to others considering the product:
I would highly recommend Hubspot, especially for startup companies who need agility & a low price point.
I'm still learning, but it's efficient
What do you like best about the product?
I like how customizable the CRM is for my business as well as the task/ sequence features
What do you dislike about the product?
It's a little clunky to learn and I don't like that I'm not able to update a contact's email address if it's a duplicate lead and the duplicate account has the correct email address associated with the account - I should be able to merge the contacts from there, but no such option exists.
What problems is the product solving and how is that benefiting you?
I've had issues with the phone application disconnecting my calls mid-conversation. Also, the aforementioned email address issue. I appreciate how simple it is to set my tasks and sequences, although I wish I had an option to select a followup TIME as well as day without having to go back in and edit the task.
HubSpot has been monumental in growing my business!
What do you like best about the product?
What I enjoy best about HubSpot is the ability to organize my day with tasks as well as be able to track who's viewing and clicking on my emails.
What do you dislike about the product?
The integration of HubSpot with Zoominfo could use some work. Also the reporting capabilities compared to others on the market is lacking to say the least.
What problems is the product solving and how is that benefiting you?
I have been able HubSpot to grow my businesses and generate new/exciting outbound leads who have turned into great customers!
Functional and easy to use
What do you like best about the product?
Extremely easy to use and organized. I use templates and snippets countless times every day, the tasks are extremely helpful working on a team, as well as the ability to tag teammates. I love the options for coding contacts and creating campaigns. Hubspot helps me to be productive and efficient.
What do you dislike about the product?
I dislike that I'm unable to add attachments to templates.
What problems is the product solving and how is that benefiting you?
Having all interactions with clients/companies logged in one place is invaluable. The ability to filter by notes/calls/emails is also helpful for working quickly! I speak with hundred of clients and prospects each week and having all their information in one organized place has benefits beyond measure!
Recommendations to others considering the product:
If you have multiple employees interacting with many clients and prospects - HubSpot is vital to efficiently growing your business - it provides such peace of mind!
Use HubSpot sequences for your different verticals
What do you like best about the product?
When you have vertical markets with different selling point HubSpot's sequences is the best tool respond to a particular client in seconds and make the interaction last over weeks or months with no effort.
What do you dislike about the product?
I wish they had the option to add more levels to the sequence, other then that it is a great tool and time saver to make sure your clients get all your key points over time
What problems is the product solving and how is that benefiting you?
Saves times and able to catch customers at different times of the day.
Intuitive and centralized
What do you like best about the product?
The HubSpot CRM is very user-friendly. I like the centralized reporting on templates and the suggestions it gives you to make your emails more effective.
What do you dislike about the product?
I wish the sales navigator integration was for all levels of sales navigator and not just the team version.
What problems is the product solving and how is that benefiting you?
I am reducing friction by being able to schedule emails in advance. I benefit in that my calls, notes, emails, and all interactions are centralized in one database.
Templates
What do you like best about the product?
I like being able to make templates that I can conveniently use to email patients and not have to type a new email each time that I need to send one.
What do you dislike about the product?
I have not really come across anything that I currently dislike. I am still getting to know the system and all the features that it has.
What problems is the product solving and how is that benefiting you?
The more I continue to explore the program, I find more and more shortcuts, that I can use to make my workflow easier.
Recommendations to others considering the product:
Hubspot is a great system to use. It is easy to use and very helpful for my day to day work flow.
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