Sales Hub Enterprise
HubSpotExternal reviews
10,016 reviews
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Easy to use CRM
What do you like best about the product?
The ease of use is the biggest selling point. I've entered countless enhancements or upvoted others enhancements and have watched those be included in the latest release.
What do you dislike about the product?
I've had a hard time getting 100% HubSpot integration as a CRM in two companies because it doesn't have a robust Financial functionality where Accounting can use it & the integrations don't seem robust enough either.
What problems is the product solving and how is that benefiting you?
When trying to get 100% adoption I've come across issues with deals not having as much info as NetSuite, Accounting not being able to use it.
Recommendations to others considering the product:
It's an easy, comprehensive solution that I'd highly recommend. Just ensure that all the tools you're using (and will continue to use) integrate.
Great tracking tool
What do you like best about the product?
Its a great tool to track a leads progress through the sales funnel. you can store information about the lead and see who's working on it currently.
What do you dislike about the product?
The interface is not as intuitive as i'd like but it still does the job.
What problems is the product solving and how is that benefiting you?
Helps us track leads and see who's clicked through on our marketing communications
Wonderful software at an affordable price
What do you like best about the product?
I appreciate the many different ways that you can incorporate HubSpot with what we are currently doing. The transition and training has been seamless!
What do you dislike about the product?
There are a few reports that I would like to be able to personalize.
What problems is the product solving and how is that benefiting you?
Email tracking is the biggest benefit that I have found.
User-friendly tool with great mobile experience
What do you like best about the product?
The mobile app is perfect for salespeople on the go. Business card scanner works well. Alerts and tasks makes it easy to manage multiple deals at once and stay on top of your to-do list.
What do you dislike about the product?
Reporting and dashboards is very template based - hard to customise to align with your specific sales processes and drill down into the data.
What problems is the product solving and how is that benefiting you?
Collaborative selling in a geographically dispersed sales team. HubSpot Sales gives us great visibility over our sales pipeline and makes it easy to track deals progress. Sequences are a very helpful tool to send follow up emails and chase prospects.
Great marketing tool
What do you like best about the product?
Hubspot is great because it has everything I need all grouped together on one user-friendly platform!
What do you dislike about the product?
It's overwhelming at first, but after the onboard training I felt confident to use it
What problems is the product solving and how is that benefiting you?
I use Hubspot for all marketing campaigns and data collection/research
Recommendations to others considering the product:
Take advantage of the 3-month inbound training, it is so effective and helpful!
Perfect CRM and Marketing Tools
What do you like best about the product?
The ability to connect the dots from all customer touchpoints.
What do you dislike about the product?
The email marketing builder can be a little clunky at times.
What problems is the product solving and how is that benefiting you?
The ability to connect the dots from all customer touchpoints is a great help in understanding our customers, and the WordPress plugin allows us to track all website engagement within our CRM.
Professional tool for email marketing- but professional tools are not necessary userfriendly
What do you like best about the product?
The tool is very comprehensive in what it allows you to accomplish.
A comprehensive customer engagement strategy can be actualised properly using HubSpot.
A comprehensive customer engagement strategy can be actualised properly using HubSpot.
What do you dislike about the product?
As comprehensive as this tool is- it is also complex and quite difficult to use. It requires a lot of time to be spent figuring it out. If you have inherited the tool, is it also difficult to know what activity is been set up in the past. In some cases- we found that previous employees of a company had set up a loop by which users were essentially being misdirected and were not able to find out products.
What problems is the product solving and how is that benefiting you?
We used HubSpot CRM to automate our marketing emails and to personalise communication with our customers ensuring we are properly engaging with them.
I love hubspot
What do you like best about the product?
Marketing analytics on email campaigns and centralization of data
What do you dislike about the product?
The pages have a lot of white space making it difficult to see a lot of information at one time. Personal preference really.
What problems is the product solving and how is that benefiting you?
It gives us insight into our best leads and helps us plan and tailor our marketing strategy to reach our target audience. Its also is a great tool for ABM.
Good and useful CRM
What do you like best about the product?
Easy to use and user friendly. Possibility of creating almost all kind of custom fields that we use. Using APIs make it very easy to use to implement our integrations.
What do you dislike about the product?
API documentation is a bit mess. Sometimes it becomes hard to understand and same things have different names in different APIs.
What problems is the product solving and how is that benefiting you?
We have created our marketing funnel.
Ideal for SME’s
What do you like best about the product?
Visibility across all stages of sales cycle, good integrations and simple to use and configure. One singular place to view all calls/emails without the need to remember to upload. I like that it tells me when someone has viewed my email or visited a page in real time. Far better ease of use than some CRM’s. I like that you are able to view personal and team output very easily.
What do you dislike about the product?
When used as your sole CRM it is quite difficult to navigate and relatively slow, particularly in a sales environment that involves heavy dialling, too many screens to open and buttons to click to find required information and leave notes on company/contact. It seems far better suited to digital marketing than traditional cold calling
What problems is the product solving and how is that benefiting you?
This has offered better visibility over data and communications and enabled us to collate our marketing automation and CRM into one. It’s easy to use and requires minimal training for end users and does not require highly technical staff for set up.
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