Sales Hub Enterprise
HubSpotExternal reviews
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Gets the job done
What do you like best about the product?
The ability to track tasks and activities is pretty decent. Enjoy the reporting features as well
What do you dislike about the product?
Truly hate that you are not able to search by phone number, as well as a few other inconveniences. with updates theyve made to the page layout it takes a lot of clicks to get to what you need. feel like they are taking a step backwards as layout develops.
What problems is the product solving and how is that benefiting you?
Easy to track tasks being done and knowing what I need to do each day.
It increases my productivity and my workflow.
What do you like best about the product?
The filters are one of the best parts of Hubspot, I feel I can increase my workflow and the position in the work system.
What do you dislike about the product?
Nothing, the platform is good and stable for workflow
What problems is the product solving and how is that benefiting you?
Customer problems, I feel like Hubspot is one of the most complete tools for creating filters and searching for my customers with problems.
Apparently I use their Filters a lot...
What do you like best about the product?
There is so much data that HubSpot tracks. You can create so many useful reports for tracking leads. There's lots of great automation features as well, which are convenient.
What do you dislike about the product?
Sometimes there are hiccups with the contact methods via HubSpot - calls, texts, et al.
What problems is the product solving and how is that benefiting you?
Working to improve their text feature, also working through their call troubleshooting. The biggest benefit is they're responsive and willing to work with you.
Hubspot is my daily CRM, and I love it!
What do you like best about the product?
I love how easy it is to create and manage sequences and tasks. Handing off contact to co-workers is extremely easy!
What do you dislike about the product?
I wish I had a better view of long term tasks, such as a calendar. This would allow for better planning of my time and overview of my week to come. Another option which would be beneficia,l is seeing tasks which have no been assigned yet(Such as the upcoming tasks in enrolled sequences). Because some tasks are created later in the day, it can sometimes be hard to judge the amount of time necessary to complete all tasks for the day.
What problems is the product solving and how is that benefiting you?
Hubspot CRM has made the beginning-to-end sales process so smooth. It is incredibly easy for entire teams to see exactly where we are in the process, and to manage what happens next. I have realized that the most beneficial part of Hubspot is the ease of creating and editing sequences. These allow us to always stay in contact and in front of prospects.
Efficient and intuitive CRM
What do you like best about the product?
The ability to streamline processes via sequences and workflows makes it easier to reach out to more people efficiently. The added functionality of personalization for sequences ensures that your contacts do not feel like they are being email en masse.
What do you dislike about the product?
It would be great to have a calendar view of the week to know when I have emails scheduled and how many
What problems is the product solving and how is that benefiting you?
How to address the chasm between mass email marketing and personalized outreach is a big struggle in sales, so Hubspot helps to bridge that gap.
Recommendations to others considering the product:
Ensure you are aware of what is included in each specific package / license as features are limited depending on this.
Time savings!
What do you like best about the product?
The queue system really helps expedite my daily tasks when it comes to follow up and sales tracking. The workflow systems are useful for getting leads around our organization. The ability to pin notes is extremely useful as well, it allows you to have important information at your finger tips with out the need to go hunting through a particular account to find it.
What do you dislike about the product?
Not being able to designate different levels of priority for tasks to help designate what is important and what can wait. Also when I get a notification that some read my email it takes some time to tell me who exactly read the email. When you send emails in large volumes it would be nice to know who is reading t without having to sift through and check each recipient.
What problems is the product solving and how is that benefiting you?
Keeping track of notes and conversations had over several different occasions. Eliminates having to flipping through paper notes to find a phone number or email address buried in with useless scribbles and what not. It has also helped with planning my day as I can create queues and work through them as the day progresses.
Recommendations to others considering the product:
It is a simple tool to use. It really helps streamline the follow up process and keeping track of conversations in sales. It also helps to see what marketing material the customer may have received so I can reference it in future conversations.
Manage sale contacts and marketing leads
What do you like best about the product?
The most helpful part is how organized I am able to stay within the CRM. I deal with many contacts within companies, I am able to have instant access to their phone number, emails, and other information I choose.
What do you dislike about the product?
There are glitches that make it time-consuming to manually ensure the data is correct. Inputting new data can get messy and create a lot of duplicates.
What problems is the product solving and how is that benefiting you?
I use it to keep track of outreach - I would not be able to scale my outreach without this CRM. I also can mass enroll marketing emails and track social posts engagement.
Recommendations to others considering the product:
The customer service it great. I submitted a help forum and they called me immediately and walked me through my issue, and solved it.
Hubspot is great but could be better
What do you like best about the product?
Templates and organization. It is pretty useful for organizing all the students I have
What do you dislike about the product?
I don't like the mass emailing features and think the workflows could be more user friendly.
What problems is the product solving and how is that benefiting you?
Solving selling and marketing to college students. Organzing different stages of students
Recommendations to others considering the product:
Figure out what data you need and how often you will be interacting with your contacts.
Partner Success Manager
What do you like best about the product?
HubSpot is a very useful tool to manage my accounts. It allows me to track everything: calls, emails, meeting... which is very useful when you manage many accounts. What I like the best is leaving tsk for me to do in the future.
What do you dislike about the product?
The only thing that I dislike is that the email threads could be better formatted so it is easier to keep track of it.
What problems is the product solving and how is that benefiting you?
Thanks to HubSpot, I keep in touch with all of my clients weekly which makes me a proactive partner. Without HubSpot, it would be time consuming to plan this type of clients outreach.
Good but not quite there
What do you like best about the product?
automation of email task (often tedious) allows for quick timeframes of sending out large amounts of emails. This is incredibly helpful to save time - along with setting tasks and other follow up information. As someone who is not very organized when it comes to keeping tracking of time, this can often be difficult.
What do you dislike about the product?
Automation is a bit off - when a sequence goes out, you have to re-start if edits need to be made for the emails or the sequence sends out something with incorrect messaging or outdated messaging.
What problems is the product solving and how is that benefiting you?
Automation really is the one thing we are going for - utilizing the engine for automated sending of all the templates we have available for select messaging patterns that we want to achieve by target segment - credit unions, etc. It can be useful to maintain some kind of messaging based on what we want the user to strategically feel or achieve.
Recommendations to others considering the product:
Don't really have anything...
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