Sales Hub Enterprise
HubSpotExternal reviews
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Hubspot crm web chat delightfully simple to install
What do you like best about the product?
I was able to set up the tracking code and implement it without the assistance of developers. In fact I implemented the code myself using Google Tag Manager and was up and running in minutes.
What do you dislike about the product?
That it doesn’t play equally in all browsers. Google chrome works a treat but if our potential customers are using Microsoft edge or explorer it doesn’t always show the web chat facility.
What problems is the product solving and how is that benefiting you?
We have picked up a number of leads that would otherwise never become conversations. Being there in the moment to answer a prospects’ question has made a big difference.
I used Hubspot for CRM
What do you like best about the product?
Hubspot CRM is easy to use, intuitive and also most importantly feature rich. Entering and managing a lead is very easy. Quota management and forecasting is also good.
What do you dislike about the product?
Not suitable for all types of businesses. Inbound marketing could be better.
What problems is the product solving and how is that benefiting you?
Lead management and tracking of opportunities has become easy
Recommendations to others considering the product:
Use it if you want an effective lead management tool.
Great one stop solution
What do you like best about the product?
My favourite thing about Hubspot is the ability to create associated records, so that communications can be tracked and linked across contacts. I find that function very useful while project managing as it allows me to easily keep a thorough paper trail between client, supplier, subcontractor etc.
What do you dislike about the product?
The only thing I dislike is the way it will automatically create a company contact page if a 'contact' has a business email address. For example, if my clients email address is their company address then a page will be created automatically in the company section (and Hubspot will have sourced info from the web to fill out the logo etc). I find this a bit frustrating. Especially when a contact has a personal email address and it does it (eg having an AOL email address and Hubspot sourcing the AOL logo as the client profile photo).
What problems is the product solving and how is that benefiting you?
Hubspot has been amazing as my tem has grown. It has helped us develop watertight communications during our projects. Having a clear paper trail has meant the whole team is able to easily stay in the loop. It has also meant we've been able to troubleshoot more efficiently when problems have arisen or errors have been made.
lots of features but confusing and hard to navigate
What do you like best about the product?
there are many things you can do with hubspot crm, not many things you cant, i liked that it can be linked to many accounts
What do you dislike about the product?
there are so many features that it is hard to find where things are sometimes, and sometimes things you think would be in one place you have to find in a complicated way
What problems is the product solving and how is that benefiting you?
it tracked everything so we could stay organized and on top of things when clients called in
DIY Tool, very user friendly
What do you like best about the product?
We can create any kind of promotional or Adhoc campaigns with out any trouble by seeing the UI of Hubspot, it was very easy and a layman can create by seeing the steps
What do you dislike about the product?
Nothing much really. Everything seems smooth and good. I don't have any dislikes
What problems is the product solving and how is that benefiting you?
Creating different kind of promotional emails and dynamic campaigns
Hubspot is the best tool I have used.
What do you like best about the product?
Everything is in one place. I can monitor my website, send emails, keep track of my deals. All in the CRM!
What do you dislike about the product?
New photos in the gallery are added to the bottom of the list, it is difficult to move them to the top where they belong.
What problems is the product solving and how is that benefiting you?
Having everything in one place has cut down on time spent on projects like email and updates.
Recommendations to others considering the product:
It is so easy to use, you can't lose.
Good CRM with lots of other nice integrations and features
What do you like best about the product?
I primarily use this for e-mail tracking services, we have a different CRM designed for recruiting, but this is a strong follow up application for tracking sales, clients and creating processes for it
What do you dislike about the product?
having to login in multiple times a day, just keep me logged in for 30 days at a time like most apps!
What problems is the product solving and how is that benefiting you?
E-mail tracking and the ability to monitor when they are opened. Helps with seeing who is interested in our marketing.,l
Recommendations to others considering the product:
Works well, would love further integration into gsuite of apps
Hubspot Review
What do you like best about the product?
I have enjoyed using Hubspot CRM over the past 3 months. Previously, my company was using Zendesk Sell (formerly Base). After growing accustom to Hubspot, I can confidently say that I prefer it to other CRM's I have used. I especially like the automated emails and scheduled texts. It makes it easy to organize outreach.
What do you dislike about the product?
The only problem I have encountered with Hubspot is the lack of communications center. We are using salesmsg for all texts but other CRMs have integrated their own texting software. Sometimes Salesmsg gets disconnected from Hubspot and then it takes time to have to reconnect it.
What problems is the product solving and how is that benefiting you?
Hubspot is helping my company solve the problem of consistent lead outreach. We use the scheduled outreach options and it's a great way to keep consistent contact with prospects without taking time out of the sales rep's time.
Late to the Game, But I'm In Now
What do you like best about the product?
The HubSpot CRM is very easy to use. It helps me to make sure that I stay on top of tasks that were assigned to me and to keep track of my clients. I used notebooks before and often got into trouble because of sloppy notes or forgetting to look at my notebook notes from previous days.
What do you dislike about the product?
I wish that I could directly import all of my contacts into the CRM from my Google contacts. I have over 1000 contacts and it would be very helpful if that were made possible.
What problems is the product solving and how is that benefiting you?
Keeping me accountable for tasks and keeping track of calls and emails made for follow-up.
Data Management Made Easy
What do you like best about the product?
The HubSpot CRM tool is an easy-to-use tool that allows for seamless integration with marketing functions. The CRM is super useful if used with the marketing tools provided by HubSpot. Full contact narratives, autonomous lead scoring, and quick creation workflows allows for a marketing team to continue nurturing contacts down the sales funnel while making useful insights and notes along the way.
What do you dislike about the product?
The only negative to the HubSpot CRM is through their HubSpot Score property. It opens in a side menu and can be very difficult to ensure proper metrics/scoring is applied in HubSpot - definite developer needed upgrade.
What problems is the product solving and how is that benefiting you?
Our client's are solving many problems unique to their industries. Most importantly, HubSpot allows for the marketing and sales team to seamlessly connect to ensure proper data sharing, relationship managing and overall smooth transitioning marketing functions.
Recommendations to others considering the product:
Be sure to utilize the HubSpot support team when onboarding a client. Their team is extremely knowledgeable of their product and can help determine the best course of action to accomplish a marketing goal.
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