Sales Hub Enterprise
HubSpotExternal reviews
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HubSpot - When Only The Best Will Do !!!
What do you like best about the product?
I have been using HubSpot for over 10 years across 5 different companies and I even have my own personal instance as well. This platform is the best by far when it comes to CRM, Marketing, Email Sequencing, Page Activity Tracking and so much more. I have used the platform as a the most valuable tool in my armory to establish new markets for greenfields and mature businesses and their products. The level of frictionless integration with email clients of all kinds simply helps to put it out front of any competitor.. It is simply the best... Hands Down... End of Story
What do you dislike about the product?
Absolutely Not A Thing... There is nothing about HubSpot which I do not like.
What problems is the product solving and how is that benefiting you?
The biggest problems I have solved across multiple businesses are broad.. Let's start with easy adoption by experienced sales teams be they young or old. The ease with which people can use the product from day one, and then continue using the product, is second to none. I have convinced several mature organisations to move away from SalesForce, Microsoft CRM and others because user satisfaction was non existent and data quality was poor. I convinced them to come to HubSpot. The user adoption went through the roof each and every time and stayed there long term. The data quality went up. The use of the platform genuinely assisted sales successes and provided augmented sales capability. The migration was frictionless and the teams loved it.
Recommendations to others considering the product:
Do not wait until it is too late. If you have had an extended period of poor user adoption and satisfaction on less user friendly platforms such as SalesForce or others. Do a POC now or simply change because only your business will suffer.
Hubspot solves all our business issues
What do you like best about the product?
The best feature of this is I can throw a support ticket in the system and my technicians can see them in real-time.
What do you dislike about the product?
I haven't found anything yet I dislike about it yet.
What problems is the product solving and how is that benefiting you?
We are getting our website build done in a lot less time.
Overall positive experience
What do you like best about the product?
Hubspot allows you to save canned messages for texts, and create email templates, which allows for quick and easy outreach to leads. I also enjoy that hubspot merges duplicate leads that may come in, so that a lead does not get assigned to more than one sales rep.
What do you dislike about the product?
It is more difficult to mass email on Hubspot. In order to do so, you have to add a tag for each student, create a list and then create an email to send out to them. It would be much easier to click all leads, and mass email them at once. It also does not have text communication written on the main page for each lead.
What problems is the product solving and how is that benefiting you?
Efficiently reaching out to leads in an efficient manner.
Current User
What do you like best about the product?
I like the ability to see reports in real time. Whether it's sales related or tracking calls and call times its nice to be able to see what is going on at any given time within the company. The app is also a good add on and easy to use on your phone.
What do you dislike about the product?
The software is very glitchy - there are times when calls will not complete or get stuck in dead air - other times that notes will not log and all data is lost. The app can sometimes be hard to use and time out. Using the mobile version online is most of the time easiest. Would also be nice to have the ability to call a number out of hubspot that you can just type in and not have to save
What problems is the product solving and how is that benefiting you?
Great place to track daily production when working right
Finally, a CRM That Makes Sense!
What do you like best about the product?
Switched to HubSpot from Salesforce and haven't looked back. It's pretty easy to use and customize. I've been able to set it all up by myself! It haven't even had the chance to unleash it's most powerful tools yet, and I'm already a fan.
What do you dislike about the product?
There are some random features that will be down or broken. They fix them pretty quick, but can provide the occasional inconvenience.
What problems is the product solving and how is that benefiting you?
I'm able to stay on top and ahead of my leads, and with the automation features, it's like having a personal assistant!
HubSpot is worth the money
What do you like best about the product?
It's very intuitive and easy to use, it integrates with gmail, and the customer support is fantastic!
What do you dislike about the product?
There are a limited number of reports available and they are complicated to customize.
What problems is the product solving and how is that benefiting you?
We are able to track all of our sales and marketing activities, see live metrics, and track all follow up tasks.
Recommendations to others considering the product:
Well worth the expense! The customer service, training programs, and free resources available are amazing.
Sales Coordinator
What do you like best about the product?
It's a very easy and simple CRM platform if you are looking to organize your leads/contacts
What do you dislike about the product?
It is more of a marketing CRM than sales CRM. Too many legal permissions needed to send out emails for your legitimate clients.
What problems is the product solving and how is that benefiting you?
It integrates with the G suite really well and can transition seamlessly between both
Recommendations to others considering the product:
it's simple and easy to pick up if you have never used a CRM before
HubSpot the best customer relationship management platform and track automatically
What do you like best about the product?
HubSpot is a very useful tool because it offers us a real-time visual control, we can track our clients automatically and social networks or phone calls are stored in a line in a very organized way which saves us a lot of time. for best results
What do you dislike about the product?
This incredible tool has been the solution to improve our business I have nothing to dislike
What problems is the product solving and how is that benefiting you?
This software is amazing, it is the smartest and easiest option to improve our business since its diverse features are very helpful. We can send notifications in real time and perfectly organize all the details of the communication with my clients. of the company Templates and Programming this tool is fantastic and its benefits are incredible
Recommendations to others considering the product:
I always recommend that I can keep track of the activities in a more organized and safe way about our articles, helping to give more fluidity and confidence to our sales, allowing us to obtain great conformity with our clients when obtaining information about our articles.
Hubspot Delivers
What do you like best about the product?
Offers comprehensive capabilities with full integration with popular applications.
What do you dislike about the product?
I did not have what I would term a major dislike. If I worked for a very small company it could be overkill but for the majority of places I worked it did what I needed. It would be a matter of best value.
What problems is the product solving and how is that benefiting you?
Central location for all customer facing activities. Ability to access it via mobile devices. Used it for case studies, white papers and more. Great multiple uses.
Getting more great features added all the time
What do you like best about the product?
The filters are great, but if the notes filed could be relational (searchable) that would be fantastic (SalesForce has this feature)
What do you dislike about the product?
same as above - the notes field needs to be able to search. For example, I write in the notes that I met the potential client skiing. I cannot remember his name, but I remember skiing, and that should bring me to him.
What problems is the product solving and how is that benefiting you?
The templates and sequences once I figured them out is great. Some of the features are only accessible for the Sr level managers so that is frustrating when you are to do your own target marketing within your region. The @mention within our team is great, but it is unfortunate when one of the team has not been added (to save on costs).
Recommendations to others considering the product:
This is a great CRM with customizable fields.
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