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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Steven M.

Practicing and preaching inbound marketing

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
The campaign wizard made it very simple to deploy various drip marketing campaigns to all different types of groupings and breakdowns of leads in the system. This allowed us to nurture the lead until it was ready to be worked by an Account Executive.
What do you dislike about the product?
We tended to customize a lot of the reports not finding the canned reports quite what our management team was looking for in data analysis.
What problems is the product solving and how is that benefiting you?
HubSpot allows us to capture leads from our various inbound Marketing activities and create campaigns to nurture those leads giving our account executives the most information and focus on the leads with the most potential to convert to clients.

We were also very pleased with the integration to Salesforce allowing us to create workflow processes for account onboarding.
Recommendations to others considering the product:
The biggest challenge with all CRMs is what to do with your existing data. Make sure you clean it up as much as possible. It is better to leave out bad data than to import it, especially into a new system. Hubspot made it very easy to import our existing leads from Marketo and from Salesforce in ways that still preserved the data we had captured for that lead.


    Information Technology and Services

User-friendly, but consistent bugs

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
I feel it is very intuitive and easy to learn. I much prefer the UX to SalesForce.
What do you dislike about the product?
They have constant problems, such as global outages, certain functionalities breaking, etc. And quite often they take HOURS to fix.
What problems is the product solving and how is that benefiting you?
Aside from the bugs, no real problems. I love the task lists and workflow automation, as well as creating very drilled-down lists based on lead activity.
Recommendations to others considering the product:
Not the most reliable CRM-- but very easy to learn.


    Rachel H.

Easy to Use and Intuitive

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot CRM offers the flexibility of being a CRM but also encompassing tools for marketing automation and Customer Success. Everything under one umbrella.
What do you dislike about the product?
Questions and issues are answered very quickly however, if there is something you want added to the platform you need to post it and hope enough people want the same feature before it may or may not be added.
What problems is the product solving and how is that benefiting you?
Keeping contacts up to date. Tailoring messages for different personas. Staying organized.


    Information Technology and Services

HubSpot is very intuitive and user friendly

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
The easy going you can use it in all tasks in a very fast and intuitive way.
What do you dislike about the product?
Nothing to point..................................................................
What problems is the product solving and how is that benefiting you?
HubSpot helps me to keep cents of clients up to date and helps me a lot managing my day-to-day life at work.
Recommendations to others considering the product:
Nothing for now.


    Jayant U.

Great tool for automating internal systems

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
Very easy to use and incredible knowledge centre and services. Offers a great range of automation services and can be quite easily integrated with internal systems.
What do you dislike about the product?
Sometimes confusing on what updates are as so many things have constantly developed it can be hard to navigate the knowledge centre to find most relevant and up to date article on exact functionalities you are looking for but Hubspot teams usually very responsive on queries and issues in regards to systems
What problems is the product solving and how is that benefiting you?
Automating emails, user onboarding and data management


    Environmental Services

Very efficient, intuitive and fast to use

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
The way you can organise your daily tasks
What do you dislike about the product?
The mail organisation - the way its arranged by date to go back to past mails
What problems is the product solving and how is that benefiting you?
Tracking potential clients when they opened mail - great way to organize notification system.
Recommendations to others considering the product:
Organise yourself with tasks for follow ups


    Tyler B.

Organize then Teamwork

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
They offer a free package that works great and gets the job done. The software works well with other tools like email integration
What do you dislike about the product?
There isn’t an easy way to access the Crm on mobile
What problems is the product solving and how is that benefiting you?
Keeping the network organized and streamline the prospecting process


    Computer Networking

Very useful and makes my job easier

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
The template and you can call directly from hubspot.
What do you dislike about the product?
when the system is down your production is down
What problems is the product solving and how is that benefiting you?
Nothing in particlur
Recommendations to others considering the product:
They must tap countries in Southeast Asia as hubspot call doesn´t work there


    John W.

Hubspot is a user friend CRM. Keeping track of your most important data.

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
I like the integration of Hubspot into inbound email leads and the tracking of all client communications.
What do you dislike about the product?
My favorite feature also does cause some issues with the lead creation sometime creating duplicate records. This then leads to someone needing to go in and merge the records.
What problems is the product solving and how is that benefiting you?
Tracking leads, sales and current customers of our SAaS solution. We track everything from Marketing, Account Management and Sales through Hubspot. We are looking into adding the ticketing system as well.
Recommendations to others considering the product:
Hubspot is an excellent complete solution. I do think that it could improve in the areas of data cleanliness and think that there is quite the learning curve. But all in all it is a fantastic solution and can become an excellent CRM.


    Marcos Z.

Management at your fingertips and powerful

  • October 31, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot CRM is an excellent platform that provides me with help in business management since it automatically performs the most essential tasks in my work: email logging, manages all the data I handle, and best of all, records all my calls.
What do you dislike about the product?
It is very powerful software although I would love for them to integrate an internal chat that allows me direct connection with my clients.
What problems is the product solving and how is that benefiting you?
Hubspot CRM brings me closer to my customers and helps me attract potential clients, which generates more sales for my company. It assists me with the distribution and evaluation of each potential client. Hubspot CRM is excellent in campaign management, and this helps us efficiently track our clients, following the sources and interactions of each one. The most important thing is that it helps us maintain a reliable digital administration, eliminating the tedious manual task.
Recommendations to others considering the product:
How can I not recommend Hubspot CRM if it helps me manage my company quickly and capture potential clients through its automatic Marketing integration? Through this, I can track visits.