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Reviews from AWS customer

2 AWS reviews
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External reviews

10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Events Services

First time CRM

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
I like the tracking the best, it helps me know that i am close to quota and on track with my peers
What do you dislike about the product?
sometimes sorting out your leads is a bit confusing
What problems is the product solving and how is that benefiting you?
I have realized how much time i save logging and tracking calls and emails on this site


    Martin B.

It is just an excelent CRM system

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
If you are still small company or entrepreneur it is for you because there is a free plan with plenty of great features out of charge!! (But also there is paid plans if you need more features).

Interface is amazing simple and very clean. Super user friendly so I am a big fun of the sotfware,

You have got a big dashbord where you can reach evry important information and the ease of adding new report and or create a new dashbord for other team (sales, marketing etc.) is brilliant.

You can connect / integreate tons of other apps for the quicker and more efficent workflow.

FREE Certification Course is brilliant you can learn this app A-Z for the better solution, this suppot is stuning.

Really easy way to easily keep track of all contact and see what actions they have been taking.

I hope soon I'm going to be bigger and I will use the paid functions as well.
What do you dislike about the product?
Great that it has lots of features but it takes time to study it :).
I think it is a bit pricey than the others.
There are some things which are a bit inflexible
Anyway there are almost no downfalls of HubSpot CRM.
What problems is the product solving and how is that benefiting you?
Made my organization and management much more efficient. Every company has to use Hubspot CRM system and get more revenue.
Recommendations to others considering the product:
Ease of use with plenty of features and you can integrate much more app.


    Computer Software

Great CRM tool for small to medium size companies. Very simple to use and user friendly.

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
Simply to use. Great support team. Great UI and UX.
What do you dislike about the product?
Does not enable complex workflows and more specific sync options.
In Salesforce under the Campaign Members table, HubSpot does not re-stamp the data field for Member Update Status Date for returning users who filled out the form already before. It does it only once and first time. It's hard to track returning users who filled out our forms again.
What problems is the product solving and how is that benefiting you?
Data integrations and ensuring sync between all platforms is working correctly. Simple to build workflows, which there were more options there to select from. The initial screen for workflows should be folders, and a folder for recent workflows where you can view the last changes.


    Packaging and Containers

HubSpot does it all!

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot CRM is beyond user friendly and easy for all levels of users. Not only is this content management but its a "hub" for all of the sales and marketing tools that are in one spot for all users to use and collaborate.
What do you dislike about the product?
So far there are few things I dislike about HubSpot CRM. They can improve upon templates, making them more user friendly and not so much backend template work.
What problems is the product solving and how is that benefiting you?
We have been more collaborative bridging the creative, marketing and sales forces. Having viewpoints of sales and marketing together makes sending out emails and updating contact lists more beneficial.


    Nathan S.

National Sales Manager

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
Love the integration with my email account so I don't always have to open the platform to update and track the information. Due to the manner of my business I appreciate the templates through email as I have to send the same email on a repeated basis so this saves time.
What do you dislike about the product?
One of the more difficult things is due to a recent change when tracking deals. Previously you could just click on the stage and it would update, but now you have to open up a separate window to update. I preferred the previous format over the current.

Tracking tasks can be a bit difficult as well. After setting a task it seems as it is not very easy to navigate through the completion of them.

The other issue that I have run into is trying to get back through any emails as they group them together in an odd way rather than a simple running timeline of emails that have been sent and received. Would like to see that area be edited for a better ease to search through if necessary. To overcome that I have used the notes option to have a faster reference for very specific information.
What problems is the product solving and how is that benefiting you?
Easily housing all of our information in one area for our company has been very helpful.
Recommendations to others considering the product:
Great service to use but need to develop a clear strategy with standard operating procedures to have the full benefits.


    kyle d.

Great and easy

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
The simple and friendly-user layout of the website, makes it very easy to navigate and pull certain documents or templates to use. It also does a great job at keeping you organized. I also think that HubSpot CRM has a great support team that can help anyone with their problems
What do you dislike about the product?
Some of my dislikes is that the templates don't expire or get deleted after a certain period of time. Usually doesn't happen but when the site is slow or a certain feature isn't working. Another problem that I have with HubSpot CRM is that it gives tips way too often
What problems is the product solving and how is that benefiting you?
Theres a lot of problems being solved with HubSpot Crm such as staying organized and on schedule, not to mention easier to keep track of certain email templates. Another problem that HubSpot CRM is solving by using the site is loosing track of accounts or account information required to track certain orders or POs that haven't been paid yet or mailed out yet. HubSpot CRM is also beneficial because it lets us know when invoices that have been sent out are received so we know when to follow up and track the PO making sure we don't loose track of money or products. In doing so keeping our finances in line.
Recommendations to others considering the product:
It is a great software that is extremely easy to use and has great support team that can assist any need you have. Keeps you extremely organized


    Consumer Goods

Great and its Free

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot is a simple and clean CRM that allows us to organize our business. The fact that it's free makes it a steal.
What do you dislike about the product?
There really isn't anything I dont like. I mean I cant complain about having a free CRM
What problems is the product solving and how is that benefiting you?
Just organizing our clients and leads in an effective manner.
Recommendations to others considering the product:
Definitely give in and sign up


    Austin H.

All in One - No, Really

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
This is a comprehensive set of tools that all digital marketers should become acquainted with. Landing pages are easy to use and function properly when using Facebook Ads to collect leads. CRM integrations are key when trying to make sense of your attribution data.
What do you dislike about the product?
I do not have anything that I dislike yet. The learning curve may be a little steep in implementing landing page designs.
What problems is the product solving and how is that benefiting you?
I have not had any problems. CRM all in one place with landing pages and FB ads integration is very helpful.
Recommendations to others considering the product:
None


    Computer Software

Good CRM!

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
The activities and alerts feature keeps my week organized!
What do you dislike about the product?
Importing contacts from spreadsheets takes a lot of upfront work
What problems is the product solving and how is that benefiting you?
Managing relationships and staying on track w/ goals


    Akshat K.

Super easy UI is it's specialty.

  • October 29, 2019
  • Review provided by G2

What do you like best about the product?
Today's CRMs are complex and feature-rich and the best thing about hubspot is that it has everything but looks minimal with it's Menus.
1. It's Free to start with, unlimited tracking, contacts, and companies
2. I want to use it. compared to other paid options I have tried. It gets's the job done.
3. Those lovely Integrations with everything like slack, email, zapier, etc
4. The search everything feature
What do you dislike about the product?
1. Sales Automation sequences are not designed for outbound marketing and email outreach
2. High pricing compared to the industry for small businesses.
3. I hope it can get access to my call logs and sync it rather than calling from the app
What problems is the product solving and how is that benefiting you?
Sales Relationships.
Excel alternatives with great UI
Auto Organize
Auto Sync with email
CRM is like a necessity
Recommendations to others considering the product:
Consider having a different software like Mailshake for outbound email outreach rather than hubspot