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Reviews from AWS customer

2 AWS reviews
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10,016 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Building Materials

Wonderful product

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
We have all our contacts in one please. We create email templates so it is just the click of a button to send emails.
What do you dislike about the product?
It took a lot of learning to get use to the system
What problems is the product solving and how is that benefiting you?
Having all our contacts in one place. Before we had contacts in multiple areas and things would get overlapped.
Recommendations to others considering the product:
Great all in one system for anyone needed CRM


    Gabby S.

Easy to Understand and Extremely Helpful

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
HubSpot is a great place to organize all of our contacts, deals, tickets, and really helps our workflow.
What do you dislike about the product?
Sometimes it seems that there aren't the workarounds I'm looking for when I run into an issue. With HubSpot being such a complex CRM, it can take a while to go through all the options offered to us. This is why the live chat feature is so helpful.
What problems is the product solving and how is that benefiting you?
We have figured out so many things with HubSpot. Specifically by chatting with HubSpot team members through the live chat feature. I have received a tremendous amount of help regarding changes we've recently made with a new company website and new company email addresses that have come along with that.


    Jeff S.

Great for looking back at a clients history

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
We love using hobspot for our sales and implementation team. It has the client contact history and integrates with Gmail seamlessly.
What do you dislike about the product?
I wish that it had more features for after the sales process. It seems better suited for getting clients into the pipeline.
What problems is the product solving and how is that benefiting you?
Managing the sales pipeline and tracing client communications


    Hospital & Health Care

Great tool for what we need on our sales team

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
I like the level of customization in regards to the information I see. The report capabilities are also fantastic.
What do you dislike about the product?
I feel as though this tool is not very automated in finding duplicate accounts and our system gets inundated with duplicate emails or accounts that don't sync with appropriate companies.
What problems is the product solving and how is that benefiting you?
I use it for all of my outreach to both cold and hot leads. It helps me remain organized and on top of what needs to happen next with all of my deals.
Recommendations to others considering the product:
Use all of the features that they offer. They are a great tool for new business as well as growing/established organizations


    Ashley N.

Leveraging HubSpot For Increased Sales Efficiency

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
The amount of data available in HubSpot and the task and queues options allow my team to be very efficient yet highly personalized in their engagement.
What do you dislike about the product?
The quotes set up does not work well with our sales types so we can't use them. Instead we need to use an integrated software to send our quotes so it is an extra step that is not the most ideal but it still works.
What problems is the product solving and how is that benefiting you?
We have a very small team with limited resources and since our buyers are purchasing training courses for their workforce and each class can be for up to 25 people at a time there are a lot of people in the buying journey and they all need to be communicated to very differently. As such it can be a lot to manage on the sales and marketing sides but HubSpot allows us to house all of that data about our customers and personalize our outreach as such. The sequences and workflow tools allow us to automate a lot of our outreach while still using highly personalized copy. The tasks and queues features also allow our sales team to hit more one to one touchpoints which is especially crucial when a number of our Federal Government customers do not receive our marketing emails. Re-engagement falls of the shoulders of sales reps and HubSpot allows them to use their time more efficiently to do that.
Recommendations to others considering the product:
If it makes sense for your business make the switch. Don't let your users today influence your decision. I had a team of seasoned sales rep very comfortable with Salesforce and adamant that this was a bad move. After 3 months they started to see the benefits and now more than 2 years later they still finding things they love about HubSpot and it is truly allowing them to do more with less time.


    James J.

The best tool to control and monitor your processes

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
To have all the statistics about all the movements that are made in the interactions with my clients and above all to have the option of saving all that information.
What do you dislike about the product?
Really nothing to complain about Hubspot CRM, excellent integrations, very good features and 100% functional methods.
What problems is the product solving and how is that benefiting you?
Mainly increase the sales flow of my department, thanks to the ease of use.
Recommendations to others considering the product:
If you want a simple and 100% functional application, this one is for you.


    Bryan C.

Good keeper of information!!

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
It's very nice to have this CRM because all the information needed for the company can be seen in HubSpot.
What do you dislike about the product?
When there are too many notes and logged activities, I experience lags.
What problems is the product solving and how is that benefiting you?
With the correct information being inputted in HubSpot CRM, we are benefitting from it by having accurate information which can be seen easily. It also helps us to see the difference from the logged information on HubSpot and from the other used systems.


    Olivia p.

"HubSpot CRM the most effective customer management tool on the market"

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
I love all the functions of this great tool. HubSpot CRM is very useful for all companies that are starting in the business world, allows you to manage all your customers. offers you comprehensive data on each contact to establish a stronger relationship with your buyers. This software is very easy to use, because it allows you to concentrate more on closing deals and automates the registration of all data. saving you time.
What do you dislike about the product?
At first it is a little difficult to use worse then you are finding a way to understand the service. HubSpot CRM has provided me with a great experience and now I can manage all my clients very well.
What problems is the product solving and how is that benefiting you?
This great tool has allowed my company to be even more known is a platform that allows me to increase customer traffic. It also converts sales opportunities. Thanks to HubSpot CRM I can create, automate, measure and optimize all the marketing of my company. Now we are more productive and have easy access to all the information of all our clients and followers.
Recommendations to others considering the product:
HubSpot CRM is free and works to manage your entire customer billboard. Thanks to this platform, disorder is no longer a problem, this tool will help you improve your sales and make profits never seen before. I recommend it


    Abigail M.

All-in-one marketing & planning tool

  • November 12, 2019
  • Review provided by G2

What do you like best about the product?
Hubspot can be used for multiple different marketing items including email marketing, analytics & event or team organization.
What do you dislike about the product?
Learning the overall logistics of the online website takes a bit of time.
What problems is the product solving and how is that benefiting you?
Efficiently organize many of your marketing needs all within one spot.
Recommendations to others considering the product:
Understand your needs from a marketing standpoint and what programs you currently implement. Then see if Hubspot can do all of those items in one place.


    Emma B.

Hubspot CRM the best control and monitoring tool at the enterprise level

  • November 11, 2019
  • Review provided by G2

What do you like best about the product?
I like Hubspot CRM because it is a software created to maintain good management with current and new potential customers, a tool designed to control and monitor business growth, I find everything necessary in terms of organization because Business refers to being a CRM I can since it automatically monitors customer interactions all by email. Hubspot CRM is all you need to control and track business growth
What do you dislike about the product?
It is a very useful tool I have nothing to dislike me
What problems is the product solving and how is that benefiting you?
Hubspot CRM has helped me to solve the business closing problems, since creating the personalized contact card makes it easier and faster because through this wonderful tool they receive daily notification either by call or email keeping thus a greater control and attention to the clients and above all creating new potential clients
Recommendations to others considering the product:
I highly recommend Hubspot CRM for being the best customer relationship manager, it is the best CRM that I can recommend because I can keep absolute control of our business and the products offered is a wonderful customizable software, and the best intuitive interface very easy to drive